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60 Health First Patient Services Representative Jobs Hiring Near You

Health First

Patient Service Rep II - Laboratory

Melbourne, FL · On-site

$16.25 - $20.50/hr

Prepares financial estimate of anticipated prices for services prior to services being rendered and ... Health First Insurance 101 Course Certification within ninety (90) days of start date and ...

New

Health First

Revenue Cycle Lead - PBS

Melbourne, FL · On-site

... with payer provider reps and necessary parties to assist with the resolution of outstanding ... One (1) year experience in working in Health First Patient Accounting systems or applicable ...

New

Health First

Phlebotomist I - Laboratory Medicine

Brevard, FL · On-site

$15 - $18.75/hr

Complies with all Health First, Health First Laboratory policies and procedures, along with all ... patient services, including offsite phlebotomy services as applicable. * Meets goals and shows ...

Health First

Phlebotomist I - Laboratory Medicine

Palm Bay, FL · On-site

$14.50 - $18.25/hr

Complies with all Health First, Health First Laboratory policies and procedures, along with all ... patient services, including offsite phlebotomy services as applicable. * Meets goals and shows ...

Health First

Phlebotomist I - Laboratory Medicine

Brevard, FL · On-site

$15 - $18.75/hr

Complies with all Health First, Health First Laboratory policies and procedures, along with all ... patient services, including offsite phlebotomy services as applicable. * Meets goals and shows ...

Health First

Phlebotomist I - Laboratory Medicine

Brevard, FL · On-site

$15 - $18.75/hr

Complies with all Health First, Health First Laboratory policies and procedures, along with all ... patient services, including offsite phlebotomy services as applicable. * Meets goals and shows ...

Health First

Phlebotomist I - Laboratory Medicine

Palm Bay, FL · On-site

$14.50 - $18.25/hr

Complies with all Health First, Health First Laboratory policies and procedures, along with all ... patient services, including offsite phlebotomy services as applicable. * Meets goals and shows ...

Health First

Phlebotomist I - Laboratory Medicine

Brevard, FL · On-site

$15 - $18.75/hr

Complies with all Health First, Health First Laboratory policies and procedures, along with all ... patient services, including offsite phlebotomy services as applicable. * Meets goals and shows ...

Health First

HFMG Phlebotomist I - Laboratory

Palm Bay, FL · On-site

$14.50 - $18.25/hr

Complies with all Health First, Health First Laboratory policies and procedures, along with ... patient services, including offsite phlebotomy services as applicable. * Meets goals and shows ...

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All JobsHealth First JobsHealth First Patient Services Representative Jobs

Health First Jobs Information

Do workers at Health First get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Health First pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between September 2025 and September 2026.

At Health First, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 53 people who took the Breakroom Quiz between September 2025 and September 2026.

Do part-time workers get paid time off at Health First?

Most people who work part-time don’t get paid time off.
69% of people who work part-time say they don’t get paid time off
Based on data from 13 people who took the Breakroom Quiz between July 2025 and September 2026.

Is the health insurance from Health First affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 53 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get paid time off at Health First?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 64 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 19% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 58% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Health First worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Health First workers get to choose the shifts they work?

Most people get to choose which shifts they work.
81% report that they have enough control over which shifts they work.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Health First workers to change shifts?

Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Health First?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 52 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Health First managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Health First spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
3% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Health First?

Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Health First job good for students?

Most students say this is a good place to work if you’re studying.
85% of students report this is a good place to work if you’re studying.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Health First good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Health First feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 56 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Health First get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Health First?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 61 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Health First enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 51 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Health First recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 66 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Health First?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 63 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Health First?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and August 2026.

Do people think Health First’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 58 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Health First is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 54 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Patient Services Representative jobs?

What are the most popular jobs at Health First?

What are the most popular categories at Health First?

Infographic showing various Patient Services Representative job openings at Health First in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Patient Service Rep II - Laboratory

Health First

Melbourne, FL • On-site

$16.25 - $20.50/hr

Per diem

Medical, Vision

Posted 3 days ago

New

Health First rating

7.1

Company rating: 7.1 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

380th of 898 rated healthcare providers

Job description

Job Requirements
POSITION SUMMARY
The Patient Service Representative II provides friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including registration, appointment scheduling, assisting other clinical specialties, and assistance with a variety of departmental projects and clerical duties.
PRIMARY ACCOUNTABILITIES
  1. Ability to prioritize work and management time efficiently.
  2. Obtains demographic and insurance information from patient and inputs data accurately into the patient management system.
  3. Obtains required signatures on consents and distribute patient information and compliance literature.
  4. Processes and maintains all schedules for the area of responsibility, communicates schedule changes as needed.
  5. Ability to analyze and recognize trends/issues and escalates to management.
  6. Assists with training new staff on department specific procedures and applications.
  7. Facilitates patient appointments and referrals in a timely, efficient, and friendly manner.
  8. Answers telephones properly, courteously, and tactfully; directing calls and returning messages to the appropriate party; takes complete and accurate messages.
  9. Ability to perform all Patient Service Representative duties in various specialties across Health First Medical Group.
  10. Collects all current and past-due patient responsibility balances.
  11. Prepares financial estimate of anticipated prices for services prior to services being rendered and communicates estimated cost to the patient.

Work Experience
MINIMUM QUALIFICATIONS
  • Education: High School Diploma or equivalent.
  • Work Experience: Any one of the following:
  1. Two (2) years' experience with electronic health records system (EHR) OR
  2. Two (2) years' relative healthcare experience.
  • Licensure: None
  • Certification: Any one of the following:
  1. American Heart Association (AHA) HeartSaver CPR AED Course Certification prior to start date and maintained OR
  2. Health First Medical Terminology Course Certification within ninety (90) days of start date and maintained OR
  3. Health First Insurance 101 Course Certification within ninety (90) days of start date and maintained OR
  4. Health First Safety and Security De-escalation Course Certification within ninety (90) of start date and maintained.
  • Background Check: If hired into Memory Disorder Clinic OR Health First Aging: Satisfy the State of Florida, Agency for Healthcare Administration (ACHA) Level 2 background screening.
  • Skills/Knowledge/Abilities:
  1. Knowledge of Microsoft Officer applications - Outlook, Teams, Word, Excel, etc.
  2. Excellent verbal and written communication skills.
  3. Ability to relate well to all customers.
  4. Knowledge of Healthcare terminology.

PREFERRED QUALIFICATIONS
  • Education: Associate's degree in relevant field.
  • Work Experience: Five (5) years of Healthcare office experience.

PHYSICAL REQUIREMENTS
  • Majority of time involves sitting or standing; occasional walking, bending, and stooping.
  • Long periods of computer time or at workstation.
  • Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
  • May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
  • Communicating with others to exchange information.
  • Visual acuity and hand-eye coordination to perform tasks.
  • Workspace may vary from open to confined.
  • May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule : Per Diem
Shift Times : variable
Paygrade : PG-PG-PG-27

What Health First employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Health First

Sourced by ZipRecruiter

Health First has been providing quality care to Brevard county residents for over 23 years. Health First delivers healthcare services throughout Brevard County with a network comprised of 4 hospitals with 868 beds, a health plan, and outpatient/wellness services including diagnostics, home health care, sleep centers, fitness facilities, pharmacy, cardiac rehabilitation, physical therapy, aging services, a hospice program, and bone/wellness center.

Industry

Health care and social assistance and medical equipment and supplies manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Rockledge, FL, US

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