51 Hcl Tech Delivery Manager Jobs Hiring Near You

The Senior Engineer in Support & Operations plays a critical role in ensuring the seamless functionality of Backbone TAC Services. This position emphasizes the importance of maintaining high-quality code while providing exceptional client support and technical guidance. The role entails troubleshooting, enhancing existing features, and delivering solutions to meet both client and business needs effectively.

Key Responsibilities

• Maintain Existing Backbone Tac Services Features By Troubleshooting Bugs, Addressing Ad-Hoc Requests, And Executing Enhancements Based On Client And Technical Team Requirements.
• Provide Client Support By Monitoring Requirements, Presenting Data, Resolving Tickets, And Managing Day-To-Day Support Activities To Ensure Timely Delivery Of Assigned Tasks Aligned With Quality Standards.
• Create And Enhance Documentation Related To Cmmi And Client Specifications, Ensuring Compliance With Best Practices And Standards.
• Offer Technical Guidance And Mentorship To Junior Developers, Fostering A Collaborative Environment To Improve Skill Sets And Project Outcomes.

Skill Requirements

• Strong Understanding Of Backbone Tac Services And Its Applications.
• Familiarity With Coding Standards And Best Practices In Software Development.
• Proficient In Troubleshooting And Problem Resolution Techniques.
• Good Communication And Interpersonal Skills For Effective Client Interaction.

Other Requirements

1. Optional But Valuable Certifications: Itil Foundation, Cmmi Certification

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.