Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
Quick apply
78 Harris Technical Support Engineer Jobs Hiring Near You
Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
Quick apply
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
Technical Support Engineer
Orlando, FL · On-site
Job Overview The Technical Support Engineer is a key member of the Technical Support team ... Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical fields. * 3-5 ... Experience with industrial systems, electronics, tinkering with cars or IoT devices, or similar ...
B.S. in Computer Science, Engineering (Mechanical/Electrical), or other technical fields. * 3-5 ... Experience with industrial systems, electronics, tinkering with cars or IoT devices, or similar ...
The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems' customers and internal employees involving hardware, software, and vehicle ...
The Technical Support Engineer II is responsible for independently providing technical support to Intrepid Control Systems' customers and internal employees involving hardware, software, and vehicle ...
Technical Support Engineer II
Troy, MI · On-site
Intrepid Control Systems is a company specializing in technical support for vehicle network technologies. They are seeking a Technical Support Engineer II to provide advanced troubleshooting and ...
Technical Support Engineer II
Troy, MI · On-site
Intrepid Control Systems is a company specializing in technical support for vehicle network technologies. They are seeking a Technical Support Engineer II to provide advanced troubleshooting and ...
... systems, and technical challenges. This is a hands-on technical support role where you'll ... A bachelor's degree in computer science or a related field * Experience with KOTS technology What ...
... systems, and technical challenges. This is a hands-on technical support role where you'll ... A bachelor's degree in computer science or a related field * Experience with KOTS technology What ...
Technical Support Engineer
Warren, MI · On-site
Insight Global is seeking a Technical Support Engineer for a top energy technology client. This ... energy systems, solar or home energy integrations, connectivity, mobile app behavior, and ...
Technical Support Engineer
Warren, MI · On-site
Insight Global is seeking a Technical Support Engineer for a top energy technology client. This ... energy systems, solar or home energy integrations, connectivity, mobile app behavior, and ...
Technical Support Engineer
Raleigh, NC · On-site
Bachelor of Science in Computer Science or equivalent experience *3+years of experience in a ... Strong knowledge of current firewall, Intrusion Detection System technologies, and Network ...
Technical Support Engineer
Raleigh, NC · On-site
Bachelor of Science in Computer Science or equivalent experience *3+years of experience in a ... Strong knowledge of current firewall, Intrusion Detection System technologies, and Network ...
Technical Support Engineer
Minneapolis, MN · On-site
$80K - $90K/yr
Technical Support Service Engineer Department: Service Primary Objective of Position : Provide ... Computer literate with knowledge of current operating systems and software common to business ...
Technical Support Engineer
Minneapolis, MN · On-site
$80K - $90K/yr
Technical Support Service Engineer Department: Service Primary Objective of Position : Provide ... Computer literate with knowledge of current operating systems and software common to business ...
Senior Technical Support Engineer
$161K - $219K/yr
Bachelor's degree or foreign equivalent in Computer Systems Engineering, Computer Science, Computer Engineering, or a related field Experience Required: 6 years of progressive experience as Systems ...
Senior Technical Support Engineer
$161K - $219K/yr
Bachelor's degree or foreign equivalent in Computer Systems Engineering, Computer Science, Computer Engineering, or a related field Experience Required: 6 years of progressive experience as Systems ...
Technical Support Engineer
San Francisco, CA · On-site
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Monitor system performance and operational metrics to identify and address issues before they ...
Technical Support Engineer
San Francisco, CA · On-site
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Monitor system performance and operational metrics to identify and address issues before they ...
Investigate customer-reported issues, analyze system behavior, and identify root causes using ... Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent ...
Investigate customer-reported issues, analyze system behavior, and identify root causes using ... Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Monitor system performance and operational metrics to identify and address issues before they ...
Technical Support Engineer
San Francisco, CA · On-site +1
$100K - $160K/yr
Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based ... Monitor system performance and operational metrics to identify and address issues before they ...
Blacksmith was founded by a team with deep systems and scaling experience, including building ... Build out the foundations for Technical Support Engineering best practice, with a view to building ...
Blacksmith was founded by a team with deep systems and scaling experience, including building ... Build out the foundations for Technical Support Engineering best practice, with a view to building ...
About the Role Verkada is looking for Technical Support Engineers to support our growing base of ... Networking, Telecommunications, Systems Administration, Information Technology, Computer Science ...
About the Role Verkada is looking for Technical Support Engineers to support our growing base of ... Networking, Telecommunications, Systems Administration, Information Technology, Computer Science ...
Technical Support Engineer
Atlanta, GA · On-site
Investigate customer-reported issues, analyze system behavior, and identify root causes using ... Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent ...
Technical Support Engineer
Atlanta, GA · On-site
Investigate customer-reported issues, analyze system behavior, and identify root causes using ... Bachelor's degree in Computer Science, Engineering, or related technical discipline, or equivalent ...
Globys, a division of Harris; is seeking a Technical Support Engineer who has genuine technical ... Bachelor's degree in Computer Science, Information Systems, or a technical discipline - or ...
Globys, a division of Harris; is seeking a Technical Support Engineer who has genuine technical ... Bachelor's degree in Computer Science, Information Systems, or a technical discipline - or ...
Technical Support Engineer
San Francisco, CA · Hybrid
$110K - $130K/yr
About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ... systems * Experience using Git in a professional environment * Proven proficiency in Computer ...
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Technical Support Engineer
San Francisco, CA · Hybrid
$110K - $130K/yr
About The Role Our Technical Support Engineers (TSE) are essential to enhancing customer experience ... systems * Experience using Git in a professional environment * Proven proficiency in Computer ...
Technical Support Engineer
New York, NY · On-site
$160K - $180K/yr
Blacksmith was founded by a team with deep systems and scaling experience, including building ... Build out the foundations for Technical Support Engineering best practice, with a view to building ...
Technical Support Engineer
New York, NY · On-site
$160K - $180K/yr
Blacksmith was founded by a team with deep systems and scaling experience, including building ... Build out the foundations for Technical Support Engineering best practice, with a view to building ...
Harris Computer Systems Jobs Information
Does Harris Computer pay people when they’re sick?
Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
At Harris Computer, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
Is the health insurance from Harris Computer affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at Harris Computer?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.
How easy is it to get time off at Harris Computer?
Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
How easy is it to take sick days at Harris Computer?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Harris Computer feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Harris Computer get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Is it stressful to work at Harris Computer?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
70% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Harris Computer enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at Harris Computer recommend working with their team?
Not many people recommend working with their team.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get enough training when they start at Harris Computer?
Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get support to advance at Harris Computer?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people think Harris Computer’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.
Do workers feel well informed about how Harris Computer is doing?
Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
What other companies are hiring for Technical Support Engineer jobs?
What are the most popular jobs at Harris?
What are the most popular categories at Harris?
Job description
Job Overview
The Technical Support Engineer is a key member of the Technical Support team, providing critical assistance to Christie Lites customers, internal repair technicians, and operations staff. The TSE is responsible for helping ensure the reliable performance of lighting equipment across Christie Lites' global rental fleet by delivering timely technical support, troubleshooting assistance, and technical guidance.
Based at the Christie Lites Central Distribution Office, the ideal candidate for this role will possess a strong understanding of the entertainment lighting industry, demonstrate a sense of urgency when responding to time-critical issues, and take a proactive, methodical approach to troubleshooting and problem-solving. A genuine passion for technical challenges and delivering exceptional customer support is essential in this role.
Key Responsibilities
- Responding to calls from customers on-site to address and resolve their show-related needs.
- Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information.
- Support internal repair technicians and operations technicians by assisting with diagnostics, troubleshooting procedures, and repair enquiries.
- Test, evaluate, and validate firmware updates across Christie Lites rental equipment.
- Test and verify ONYX show files on Christie Lites Original Rental Product Line (ORPL) equipment to ensure compatibility, functionality, and operational reliability.
- Collaborate with manufacturers to investigate technical issues, obtain repair documentation, process Return Merchandise Authorisations (RMAs), and identify advanced testing or repair procedures.
- Research and source parts information for Christie Lites equipment, providing repair technicians with accurate component details to support efficient diagnosis and repair.
- Work alongside fellow Technical Support Engineers to investigate recurring equipment issues, share technical knowledge, and improve troubleshooting processes.
Requirements
Essential
- Previous experience working as a repair technician or in a hands-on technical support role involving entertainment lighting or related equipment.
- Strong understanding of professional lighting equipment.
- Excellent troubleshooting and analytical skills with the ability to diagnose complex technical issues methodically.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to customers and technicians.
- Strong customer service skills and the ability to remain calm and professional when handling high-pressure, time-critical situations.
- Willingness to provide technical support outside standard working hours when required.
- Working knowledge of leading lighting manufacturers, including Martin, ACME, grandMA (etc.)
- Knowledge of Network devices and setups and troubleshooting techniques.
- Strong IT skills and confidence using software applications relevant to lighting control, diagnostics, and technical documentation.
- Excellent teamwork, collaboration, and organizational skills.
- A genuine passion for entertainment lighting technology.
Desirable
- Previous experience diagnosing, servicing, and repairing moving light fixtures.
- Familiarity with lighting control systems, DMX, RDM, Art-Net, sACN, and related protocols.
- Understanding of electrical systems, power distribution, and equipment configuration.
- Experience with ONYX lighting control software.
- Knowledge of firmware management, product validation, and equipment testing procedures.
- Familiarity with Christie Lites Original Rental Product Line (ORPL) equipment and rental operations.