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Harris Computer Systems
Harris Computer Systems

86 Harris Computer Systems Customer Success Manager Jobs Hiring Near You

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

... systems. Kofile has been a market leader in serving local governments for the last 10 years. We ... The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey ...

BlinkOps

Customer Success Manager

$100K - $170K/yr

About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...

PetsApp

Customer Success Manager

Manhattan, NY · On-site

$80 - $110/hr

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

Experience with Oracle Opera (V5 or Cloud) or other PMS systems The Customer Success Manager will: * Work with the Development team to drive the vision and development of software products and the ...

Justworks

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

Cross-Functional Collaboration & Systems Adoption * Partner with Sales, Operations, Technical ... CRM, ERP, case management, reporting, automation, and digital tools that improve customer success ...

Clarasight

Customer Success Manager

Customer Success Manager The Customer Success Manager is the general manager of their customer ... Experience working alongside AI systems and applying human judgment to automated outputs. Diverse ...

Kastle Systems

Customer Success Manager

Dallas, TX · On-site

Kastle Systems is the leader in managed security, with a track record of introducing innovative ... Excellent personal computer skills including a working knowledge of word processing, spread sheet ...

GEMS INC

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of ... Familiarity with CRM, ERP, case management, or reporting systems. Preferred * Bachelor's degree in ...

Melio

Customer Success Manager

Manhattan, NY · On-site

... M software system, Salesforce preferred. * Experience in a scaled customer success environment ... maximizing impact for a large range of clients through scalable motions executed at key moments in ...

Sweep Inc.

Customer Success Manager

Manhattan, NY · On-site

$120K - $170K/yr

Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence. What will you do at Sweep? As a Customer Success Manager ...

Sidetrade

Customer Success Manager

Customer Success Manager As a customer success manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade's AI solutions deliver ...

LED FastStart

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray Drones DMR Technologies is seeking a relationship-driven Customer Success Manager - Spray Drones to become the primary point of contact for our growing network of ...

Wolters Kluwer

Customer Success Manager

Indianapolis, IN · On-site

... systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your ... The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ...

Wolters Kluwer

Customer Success Manager

Irvine, CA · On-site

... systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your ... The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ...

Wolters Kluwer

Customer Success Manager

Austin, TX

... systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your ... The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ...

Sweep

Customer Success Manager

New York, NY · On-site

$120K - $170K/yr

Sweep is the agentic layer for enterprise systems where teams and metadata agents plan, change, and govern systems with speed and confidence. What will you do at Sweep? As a Customer Success Manager ...

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Harris Computer Systems Jobs Information

Does Harris Computer pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

At Harris Computer, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Harris Computer affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Harris Computer?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.

How easy is it to get time off at Harris Computer?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

How easy is it to take sick days at Harris Computer?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Harris Computer feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Harris Computer get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Is it stressful to work at Harris Computer?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people at Harris Computer enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Harris Computer recommend working with their team?

Not many people recommend working with their team.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get enough training when they start at Harris Computer?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get support to advance at Harris Computer?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people think Harris Computer’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers feel well informed about how Harris Computer is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Harris Computer Systems?

What are the most popular categories at Harris Computer Systems?

Infographic showing various Customer Success Manager job openings at Harris Computer Systems in the United States as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 50% Physical, and 50% Remote job distribution.

Customer Success Manager

Clever Devices Ltd.

Woodbury, NY • On-site

Full-time

Medical, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

As THE leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a Customer Success Manager to join our team.


The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices customers. Their actions ensure customer satisfaction, fulfilment and retention. They advocate on behalf of the customer internally, communicating information and providing operational recommendations to strategic plans/projects. They will work with the operations team to forecast vehicle & solution deployment, develop preventive maintenance plans, prepare and complete action plans; implement changes, customer-service standards; assist to resolve problems; identify service trends and determine system/process improvements. They are also expected to own the communication and management of any service issue or escalation internally and externally.  They are responsible for ensuring timely and efficient service to our customers. This position will be responsible for Clever Devices’s most demanding clients. 

Depth of Knowledge Required 

High level of Customer Success/Service knowledge with the customer facing skills to go along with.  Additionally, should have a good understanding of analytics, reporting, service improvement, and general business acumen is required.  Public Transit experience preferred.  This position is responsible for the success of all managed and support services for assigned accounts, as well as ensuring and maintaining a high customer satisfaction across all services at all times. 

Internal & External Relationship Responsibilities

The Clever Customer Success Manager regularly influences internal and external stakeholders in achieving beneficial outcomes.  The Clever Customer Success Manager is the primary point of contact for assigned accounts. This position will make recommendations to internal and external stakeholders about account related issues and ensure resolution of problems in conjunction with assigned team members.  This position requires proactive planning, clear communication, expert execution and team work to coordinate resources within Clever Devices to support assigned accounts.  This position must regularly communicate answers to complex questions and respond to detailed inquiries regarding client issues or concerns.  This position determines Customer Success requirements by maintaining regular contact with customers; visiting operational environments; conducting surveys; benchmarking best practices.  

  • This position handles and is expected to protect all internal confidential information and must utilize discretion and judgment based on company policies and procedure. 
  • Manage and leverage relationships with internal and external stakeholders in order to achieve high customer satisfaction and retention. 
  • Utilizes a network of relationships to collect and disseminate information, build support, and secure buy-in to achieve desired objectives 

 

Key Responsibilities

  • Coordinate and contribute on weekly/monthly/quarterly/annual meetings with customers to present call and incident data, activity, utilization, trends, analysis, health, status, risks, and recommendations  
  • Detailed understanding, reporting on, and delivery to SLA’s and SLO’s  
  • Solicit feedback on customer satisfaction using survey, scorecards, etc.  
  • Ensure all stakeholders are aware of requirements of maintaining high customer satisfaction  
  • Proactive management of operational runbook for assigned accounts 
  • Auditing the performance of the Clever Devices TAC and Field Service for assigned accounts 
  • Review and comment on SOW development for new opportunities 
  • Onboarding of customers to support phase 
  • Ensure customer information accuracy across all platforms and databases 
  • Responsible for conveying customer requirements during creation of new policies and procedures  
  • Tracking, reporting and resolving escalations 
  • Building relationships internally and externally  
  • Organize and manage upgrades and other small, non-deployment customer projects 
  • Planning, drafting, implementing and communicating Continuous Service Improvement plans 
  • Identify and assist in additional end user training and adoption opportunities 
  • Identify new revenue opportunities 
  • Track and manage service renewals 
  • Delivering customer communications and incident reports  
  • Identifying, tracking, reporting and processing Change requests related to service 
  • Uses knowledge of general financial and accounting principles to understand and communicate how decisions affect bottom line for assigned accounts 
  • Work collaboratively across all organizational levels including executives, managers, front line, technical subject matter experts, and IT etc. 
  • Continuously improve Customer Success Management process and methodologies 
  • In depth understanding of operational service delivery key performance indicators  
  • Strong customer orientation and ability to interface with VP level management in customer environments 
  • Create SOPs for their position 
  • Other duties as assigned 

Clever Devices, (Hitachi Rail CD U.S. Ltd.)  is an Affirmative Action/Equal Opportunity Employer

The compensation range posted for this position represents the anticipated minimum and maximum compensation for this position based upon a good faith and reasonable estimate. The exact compensation offered will depend on several factors such as the candidate’s experience, skills, training, education and/or physical location; internal equity; and, budget.


  In addition, Clever Devices, (Hitachi Rail CD U.S. Ltd.)  offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and time off, and many others, depending on the level and position offered. Many of these benefits are subsidized or fully paid for by the company.

 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice based on business need.

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