The Customer Success Manager is responsible for ensuring long-term operational success, system reliability, and business value realization for customers using Intelligrated's material handling ...
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70 Harris Computer Systems Customer Success Manager Jobs Hiring Near You
The Customer Success Manager is responsible for ensuring long-term operational success, system reliability, and business value realization for customers using Intelligrated's material handling ...
The Customer Success Manager is responsible for ensuring long-term operational success, system reliability, and business value realization for customers using Intelligrated's material handling ...
Quick apply
The Customer Success Manager is responsible for ensuring long-term operational success, system reliability, and business value realization for customers using Intelligrated's material handling ...
Customer Success Team Manager Organization: Customer Success We're looking for a high-energy ... Ensure consistent use of internal systems (CRM, project management, analytics tools, etc.) to ...
Customer Success Team Manager Organization: Customer Success We're looking for a high-energy ... Ensure consistent use of internal systems (CRM, project management, analytics tools, etc.) to ...
Customer Success Manager
New City, NY · On-site
We seek a highly skilled and motivated Customer Success Manager (CSM) with Linux and cloud ... Configure, troubleshoot, and support computer-based networking and cloud-based systems. Critical ...
Customer Success Manager
New City, NY · On-site
We seek a highly skilled and motivated Customer Success Manager (CSM) with Linux and cloud ... Configure, troubleshoot, and support computer-based networking and cloud-based systems. Critical ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle Systems is the leader in managed security, with a track record of introducing innovative ... The Customer Success Manager is expected to consistently provide excellent customer service to ...
Customer Success Manager
Yorba Linda, CA · On-site
Kastle Systems is the leader in managed security, with a track record of introducing innovative ... The Customer Success Manager is expected to consistently provide excellent customer service to ...
S. capabilities, we are seeking a strategic Customer Success Manager (CSM) to lead the post-sales ... These systems make our application and review process more efficient and assist our team in ...
S. capabilities, we are seeking a strategic Customer Success Manager (CSM) to lead the post-sales ... These systems make our application and review process more efficient and assist our team in ...
Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that ... systems, and the achievement of automation goals three times faster than traditional software ...
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Customer Success Manager Decisions is a fast-growing, private-equity-backed technology company that ... systems, and the achievement of automation goals three times faster than traditional software ...
Customer Success Manager
San Antonio, TX · On-site
Stays ahead of industry trends, compliance, and payment systems to provide informed guidance to ... Able to use basic office equipment, including copy machine, personal computer, and fax. * Able to ...
Customer Success Manager
San Antonio, TX · On-site
Stays ahead of industry trends, compliance, and payment systems to provide informed guidance to ... Able to use basic office equipment, including copy machine, personal computer, and fax. * Able to ...
Customer Success Manager
Vienna, VA · On-site
Antithesis runs entire systems in a deterministic simulation, breaks them in every way imaginable ... Bachelor's degree in Computer Science, Engineering, or a related technical discipline.
Customer Success Manager
Vienna, VA · On-site
Antithesis runs entire systems in a deterministic simulation, breaks them in every way imaginable ... Bachelor's degree in Computer Science, Engineering, or a related technical discipline.
... systems. * Contribute to the development and continuous improvement of customer success processes ... Demonstrated experience managing customer renewals and supporting retention efforts. * Proven ...
... systems. * Contribute to the development and continuous improvement of customer success processes ... Demonstrated experience managing customer renewals and supporting retention efforts. * Proven ...
Customer Success Manager , State Implementations Are you passionate about education and data ... Experience working with state-level education systems or large-scale data environments
Customer Success Manager , State Implementations Are you passionate about education and data ... Experience working with state-level education systems or large-scale data environments
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building ... Provide remote onboarding, user training, and system guidance to customers * Maintain accurate ...
Lead the Way as a Customer Success Manager! Are you passionate about helping customers, building ... Provide remote onboarding, user training, and system guidance to customers * Maintain accurate ...
Customer Success Manager
Dallas, TX · Remote
$78K - $94K/yr
Customer Success Manager MealSuite builds end-to-end foodservice technology for healthcare and ... 80,000$97,000 CAD per year | $78,000$94,400 USD per year This role is open to candidates in ...
Customer Success Manager
Dallas, TX · Remote
$78K - $94K/yr
Customer Success Manager MealSuite builds end-to-end foodservice technology for healthcare and ... 80,000$97,000 CAD per year | $78,000$94,400 USD per year This role is open to candidates in ...
Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... determine system/process improvements. They are also expected to own the communication and ...
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Customer Success Manager
Apex, NC · On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and ... determine system/process improvements. They are also expected to own the communication and ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping ... Guide end-users through the implementation of automated systems, ensuring seamless integration with ...
Customer Success Manager
Austin, TX · On-site +1
$75K - $125K/yr
Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr ... We replace fragmented EMRs, POS systems, payments tools, and analytics with a single, modern ...
Customer Success Manager
Austin, TX · On-site +1
$75K - $125K/yr
Customer Success Manager Company: Prospyr Medical Location: Remote (US) About Prospyr Prospyr ... We replace fragmented EMRs, POS systems, payments tools, and analytics with a single, modern ...
Customer Success Manager
New York, NY · On-site
Accurately document all customer data and interactions within our internal system of record, and ... Customer Success Manager Base Range : $82,500 - $137,00 Additional compensation / rewards: Ivalua ...
Customer Success Manager
New York, NY · On-site
Accurately document all customer data and interactions within our internal system of record, and ... Customer Success Manager Base Range : $82,500 - $137,00 Additional compensation / rewards: Ivalua ...
Customer Success Manager
Atlanta, GA · On-site
$70K - $95K/yr
... M systems and data analysis tools Bachelor's degree Preferred Qualifications B2B SaaS customer success experience HR technology or talent acquisition software background Experience building CS ...
Customer Success Manager
Atlanta, GA · On-site
$70K - $95K/yr
... M systems and data analysis tools Bachelor's degree Preferred Qualifications B2B SaaS customer success experience HR technology or talent acquisition software background Experience building CS ...
Customer Success Manager
Manhattan, NY · On-site
Proficiency in CRM systems (Salesforce), analytics platforms (Looker), and customer success tools Relationship & Communication Excellence * Exceptional executive presence with proven ability to ...
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Customer Success Manager
Manhattan, NY · On-site
Proficiency in CRM systems (Salesforce), analytics platforms (Looker), and customer success tools Relationship & Communication Excellence * Exceptional executive presence with proven ability to ...
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Customer Success Managers align with key stakeholders on top priority initiatives by providing ... Knowledge of software implementations, system workflows and industry best practices * Broad soft ...
New
Harris Computer Systems Jobs Information
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90% of people say the health insurance costs are okay
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Most people feel stressed out here.
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80% of people report that they wouldn’t recommend working with their immediate team to a friend.
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80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 27 days ago
Honeywell rating
8.3
Based on 178 frontline employees who took The Breakroom Quiz
65th of 518 rated manufacturers
Job description
Job Description
The Customer Success Manager is responsible for ensuring long-term operational success, system reliability, and business value realization for customers using Intelligrated's material handling automation and lifecycle services portfolio. This role serves as the strategic partner for distribution centers, e-commerce fulfillment operations, and manufacturing sites that rely on Intelligrated's automated conveyor systems, AS/RS, sortation, robotics, machine controls, and Warehouse Execution Software (WES).
In this role, the CSM will act as the primary advocate for assigned customers, aligning Intelligrated's technical, service, and commercial resources to support system performance, reduce operational risk, and drive adoption of lifecycle services such as preventive maintenance, remote monitoring, software support, spare parts programs, and system optimization initiatives.
The CSM will guide customers through the entire lifecycle-from system commissioning and ramp-up through steady-state operations, modernization, and continuous improvement-ensuring that automation assets deliver maximum uptime, throughput, and ROI.
Responsibilities
KEY RESPONSIBILITIES
Customer Relationship & Strategic Account Leadership
Lifecycle Services Management
Operational Performance & Data-Driven Insights
Cross-Functional Collaboration
Commercial & Contract Management
Qualifications
YOU MUST HAVE
WE VALUE
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date:
The annual base salary range for this position is $92,800-115,900K. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
The Customer Success Manager is responsible for ensuring long-term operational success, system reliability, and business value realization for customers using Intelligrated's material handling automation and lifecycle services portfolio. This role serves as the strategic partner for distribution centers, e-commerce fulfillment operations, and manufacturing sites that rely on Intelligrated's automated conveyor systems, AS/RS, sortation, robotics, machine controls, and Warehouse Execution Software (WES).
In this role, the CSM will act as the primary advocate for assigned customers, aligning Intelligrated's technical, service, and commercial resources to support system performance, reduce operational risk, and drive adoption of lifecycle services such as preventive maintenance, remote monitoring, software support, spare parts programs, and system optimization initiatives.
The CSM will guide customers through the entire lifecycle-from system commissioning and ramp-up through steady-state operations, modernization, and continuous improvement-ensuring that automation assets deliver maximum uptime, throughput, and ROI.
Responsibilities
KEY RESPONSIBILITIES
Customer Relationship & Strategic Account Leadership
- Serve as the trusted advisor and single point of contact for operational leaders, engineering teams, and maintenance managers at customer sites.
- Develop a deep understanding of each customer's fulfillment strategy, throughput goals, peak-season requirements, and automation roadmap.
- Conduct regular executive business reviews focused on KPIs such as system uptime, MTBF, MTTR, throughput performance, and SLA adherence.
- Translate customer goals into actionable lifecycle service plans and modernization strategies.
Lifecycle Services Management
- Oversee delivery of Intelligrated lifecycle services including preventive maintenance, field service dispatch, remote support, controls/software support agreements, and spare parts programs.
- Monitor system health and service activity to proactively identify risks, bottlenecks, and emerging performance issues.
- Coordinate with engineering, technical support, and field service teams to ensure timely resolution of escalations.
- Track asset lifecycle stages to create customer roadmaps which provide recommend upgrades, retrofits, and obsolescence mitigation strategies for customers.
Operational Performance & Data-Driven Insights
- Analyze system performance data, service reports, and system logs to identify trends and improvement opportunities.
- Present insights to customers with clear recommendations for operational optimization, maintenance strategy adjustments, or software tuning.
- Support continuous improvement initiatives such as throughput optimization, labor reduction, and peak-season readiness planning.
- Identify improvements for process where gaps between cross disciplines exist.
Cross-Functional Collaboration
- Partner with Sales, Project Management, Engineering, R&D, Parts and Technical Support to ensure seamless transitions from installation to steady-state operations.
- Provide customer feedback to product and engineering teams to influence future enhancements in automation equipment, robotics, and software.
- Collaborate with Intelligrated's service delivery teams to ensure SLA compliance and consistent service quality.
Commercial & Contract Management
- Manage lifecycle service agreements, renewals, and expansions, ensuring customers understand the value and scope of Intelligrated's offerings.
- Identify opportunities for additional services such as system audits, controls upgrades, software enhancements, and modernization projects.
- Support forecasting and account planning activities.
Qualifications
YOU MUST HAVE
- Experience in customer success, account management, or service delivery.
- Significant and relatable experience managing projects or programs.
- Ability to interpret technical data, service reports, and operational KPIs.
- Excellent communication skills with the ability to engage both technical and executive stakeholders.
- Proven ability to manage complex accounts with mission-critical operations.
WE VALUE
- Six Sigma, or similar certifications.
- Experience supporting large distribution centers, e-commerce fulfillment operations, or manufacturing facilities.
- Familiarity with Intelligrated systems, services, and solutions.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry operations, creates world-class sensor technologies, automates supply chains, makes warehouses smarter, and improves worker safety. This combination builds on our core strengths in controls and automation technologies which in turn allows us to deliver better commercial outcomes for our customers. We enable customers to enhance the safety, sustainability, resiliency, and productivity of their people, plants, and assets.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date:
The annual base salary range for this position is $92,800-115,900K. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
What Honeywell employees say
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Benefits
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About Honeywell
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Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.
Industry
Furniture manufacturing
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
1906