Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
86 Harris Computer Systems Customer Success Manager Jobs Hiring Near You
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions ...
Customer Success Manager
Toronto, ON · On-site
Customer Success Manager REPORTS TO: Manager, Customer Success Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the ...
Customer Success Manager
Toronto, ON · On-site
Customer Success Manager REPORTS TO: Manager, Customer Success Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the ...
Customer Success Manager
Irving, TX · On-site
Customer Success Manager Comply365 is a leading provider of Operational Content Management, Safety ... Our product portfolio includes Training Management Systems (TMS), Safety Management Systems (SMS ...
Customer Success Manager
Irving, TX · On-site
Customer Success Manager Comply365 is a leading provider of Operational Content Management, Safety ... Our product portfolio includes Training Management Systems (TMS), Safety Management Systems (SMS ...
Customer Success Manager
Plantation, FL · On-site
... systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your ... The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ...
Customer Success Manager
Plantation, FL · On-site
... systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your ... The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ...
Customer Success Manager
Wichita, KS · On-site
... systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your ... The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ...
Customer Success Manager
Wichita, KS · On-site
... systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your ... The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... Experience using CRM systems such as Salesforce is a plus Salary & Benefits: * Base salary: $70,000 ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you'll partner closely with Account Managers and Account Directors ... Experience using CRM systems such as Salesforce is a plus Salary & Benefits: * Base salary: $70,000 ...
Harris Computer Systems Jobs Information
Does Harris Computer pay people when they’re sick?
Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
At Harris Computer, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and April 2026.
Is the health insurance from Harris Computer affordable enough for their workers?
Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
90% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at Harris Computer?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and April 2026.
How easy is it to get time off at Harris Computer?
Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
89% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
How easy is it to take sick days at Harris Computer?
Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Harris Computer feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Harris Computer get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Is it stressful to work at Harris Computer?
Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
70% of people say they often feel stressed at work.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people at Harris Computer enjoy their jobs?
Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at Harris Computer recommend working with their team?
Not many people recommend working with their team.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
80% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get enough training when they start at Harris Computer?
Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get support to advance at Harris Computer?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people think Harris Computer’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and April 2026.
Do workers feel well informed about how Harris Computer is doing?
Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between March 2025 and April 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Harris Computer Systems?
What are the most popular categories at Harris Computer Systems?
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Epiq Systems rating
7.2
Based on 37 frontline employees who took The Breakroom Quiz
137th of 226 rated it services
Job description
Customer Success Manager – AI-Powered Legal Technology
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.
We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AI-enabled legal technology platforms, including Epiq AI, Epiq Discover, and Epiq Assist. This role is ideal for someone who enjoys working directly with customers, explaining new technology, and helping users turn powerful software into real-world results.
You'll be the primary point of contact for your customers — guiding onboarding, training users, introducing new features, and helping clients get long-term value from Epiq's platforms. As the Customer Success Manager, you will be driving adoption, providing workflow guidance, identify growth opportunities, and assisting with the renewal process.
What You'll Be Doing
- Own relationships with a portfolio of customers using Epiq's SaaS products
- Help customers onboard, adopt, and expand their use of AI-driven legal technology
- Train and support end users on new features and workflows
- Communicate product updates, release notes, and best practices
- Partner closely with Sales, Product, and Operations teams
- Provide customer feedback that helps shape future product improvements
This Role Is a Great Fit If You:
- Have experience supporting customers in a SaaS, legal tech, or eDiscovery environment
- Enjoy teaching users and simplifying complex technology
- Are comfortable working with different types of stakeholders - from daily users to executive decision-makers
- Thrive in environments where processes are evolving and growing
- Have strong communication skills and a customer-first mindset
Why Join Epiq
- Work on cutting-edge, AI-enabled legal technology
- High visibility with customers and internal teams
- Opportunity to help shape how customer success scales
- Meaningful impact on how clients use and benefit from the platform.
The Compensation range for this role is 95,000 to 125,500 USD annually and may be eligible for an annual bonus.
Your specific salary will be determined based on several factors:
- Location-based market rate for the role
- Your abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
What Epiq Systems employees say
Pay
Benefits
Hours and flexibility
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About Epiq Systems
Sourced by ZipRecruiter
Industry
Law firms
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US