Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
61 Gtt Customer Success Manager Jobs Hiring Near You
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
Washington, DC · Remote
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · Remote
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
Customer Success Manager
San Mateo, CA · On-site
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...
Customer Success Manager
San Francisco, CA · On-site
$75K - $90K/yr
Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...
Customer Success Manager
San Francisco, CA · On-site
$75K - $90K/yr
Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...
Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
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Customer Success Manager
Woodstock, GA · On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Customer Success Manager
Philadelphia, PA · Remote
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Quick apply
Customer Success Manager
Philadelphia, PA · Remote
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Customer Success Manager
Houston, TX · On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
New York, NY · On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Customer Success Manager
Tampa, FL · On-site
Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...
Customer Success Manager
Saint Paul, MN · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience ...
Customer Success Manager
Saint Paul, MN · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience ...
Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
Somerville, MA · On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Manhattan, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Customer Success Manager will report directly to the ...
Customer Success Manager
Manhattan, NY · On-site
$110K/yr
Customer Success Manager Level: Individual Contributor Reporting into: Head of Success Department: Customer Excellence Location: Hybrid, NYC The Customer Success Manager will report directly to the ...
Customer Success Manager
Denver, CO · On-site
Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...
Customer Success Manager
Denver, CO · On-site
Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Quick apply
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
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$100K - $170K/yr
Other
Posted 18 days ago
Job description
Description
About us
The industry's only Agentic Security Automation Platform - Blink enables you to automate all aspects of your security operations by combining AI security agents with deterministic workflows. Retain full control as you deploy your own custom army of virtual security employees - each tasked and responsible for managing specific jobs and capable of taking autonomous decisions. These AI agents leverage the deterministic security workflows assigned to them or by calling upon peer agents as required. Blink empowers security teams to rapidly operationalize response to zero-day and emerging threats by automating detection ingestion, cross-environment hunting, containment, and coordination with human stakeholders.
About this Role
Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a focus on customer's business value. They create value, offer advice, and grow accounts. A Customer Success Manager lead the technical and business discussions with security teams and leaders.
The goal is to help our customers to become successful and enthusiastic champions.
The main responsibility of a success Manager is to provide value, understand customer needs, share best practices, onboard, Training and resolve technical challenged that our customers are facing.
Success Managers proactively find new opportunities build plans to achieve them and follow through it.
In addition, Success Managers proactively identify risks and mitigate them. All of which in partnership with our internal Sales, Marketing, Field Engineering and Product Management.
If you are passionate about customer success, have a strong technical background in security, Understand customer business and thrive in a fast-paced startup environment, we'd love to hear from youAbout this Role
Your responsibilities
The impact you will have
Musts:
Additional Information:
The annual base salary range for this position is $100,000 - $170,000 USD + Variable Compensation (where applicable)
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.
About us
The industry's only Agentic Security Automation Platform - Blink enables you to automate all aspects of your security operations by combining AI security agents with deterministic workflows. Retain full control as you deploy your own custom army of virtual security employees - each tasked and responsible for managing specific jobs and capable of taking autonomous decisions. These AI agents leverage the deterministic security workflows assigned to them or by calling upon peer agents as required. Blink empowers security teams to rapidly operationalize response to zero-day and emerging threats by automating detection ingestion, cross-environment hunting, containment, and coordination with human stakeholders.
About this Role
Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a focus on customer's business value. They create value, offer advice, and grow accounts. A Customer Success Manager lead the technical and business discussions with security teams and leaders.
The goal is to help our customers to become successful and enthusiastic champions.
The main responsibility of a success Manager is to provide value, understand customer needs, share best practices, onboard, Training and resolve technical challenged that our customers are facing.
Success Managers proactively find new opportunities build plans to achieve them and follow through it.
In addition, Success Managers proactively identify risks and mitigate them. All of which in partnership with our internal Sales, Marketing, Field Engineering and Product Management.
If you are passionate about customer success, have a strong technical background in security, Understand customer business and thrive in a fast-paced startup environment, we'd love to hear from youAbout this Role
Your responsibilities
The impact you will have
- Manage the onboarding process for new customers, adopting a proactive approach to drive customer satisfaction and enhance their experience.
- Drive customer adoption, loyalty, and expansion by ensuring customers receive maximum value and ROI from our product.
- Implement and improve internal processes for the Customer Success Team, building methodologies to enhance team efficiency and customer management.
- Conduct growth initiatives and Executive Business Reviews (EBRs) with customers and leaders, presenting value to executives and buyers.
- Maintain customer health by introducing new, valuable features as they become relevant in the customer journey.
- Educate champions and their teams on the value of our product, helping uncover use cases before they become urgent needs.
- Showcase and present value to executives and buyers, engaging key stakeholders beyond nurturing champions.
- Build relationships with executive decision-makers, generating trust and credibility at multiple levels within existing customer accounts.
- Advocate for customer needs internally, collaborating with cross-functional teams to ensure customer value is delivered.
- Work cross-functionally with product, sales, and support teams to foster a strong sense of community and information sharing.
- Ensure accountability for customer success, taking responsibility for delivering value and achieving customer goals.
Musts:
- At least 4 years of experience in Enterprise CSM or Enterprise Account Management
- At least 3 years of experience in Security/SecOps
- Must communicate well in English in (writing, talking and presenting)
- At least 4 years of experience working in Startups
- Experience in managing Upselling, renewals, and cross-selling
- Experience working with Technical customers
- Experience working with Executives
- Ability to effectively communicate technical concepts and identify patterns in customer experience
- Ability to effectively communicate business value and generate growth opportunities
- 1+ years Experience in MSSP
- Working with REST API, JSON
- 1+ years experience with code in Python, Bash, etc
Additional Information:
The annual base salary range for this position is $100,000 - $170,000 USD + Variable Compensation (where applicable)
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level.