Drive Strategic Customer Outcomes andLong TermValue GTT is hiring a Senior Customer Success Manager to lead high value customer relationships and deliver measurable outcomes across enterprise ...
61 Gtt Customer Success Manager Jobs Hiring Near You
Drive Strategic Customer Outcomes andLong TermValue GTT is hiring a Senior Customer Success Manager to lead high value customer relationships and deliver measurable outcomes across enterprise ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Quick apply
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...
Customer Success Manager
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
Customer Success Manager
$70K - $80K/yr
Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.
Customer Success Manager
Kalamazoo, MI · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
Kalamazoo, MI · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Position Overview We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing ...
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Quick apply
Customer Success Manager
Santa Clara, CA · On-site
Customer Success Manager & Senior Customer Success Manager Do you thrive on helping enterprise clients maximize the value of their software investments. We are looking for dedicated relationship ...
Customer Success Manager
$85K - $95K/yr
The Customer Success Manager (CSM) is actively involved with and takes ownership of customer relationships, promotes software adoption, addresses customer issues, identifies new business and ...
Customer Success Manager
$85K - $95K/yr
The Customer Success Manager (CSM) is actively involved with and takes ownership of customer relationships, promotes software adoption, addresses customer issues, identifies new business and ...
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
Quick apply
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
Customer Success Manager
Oak Brook, IL · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
Oak Brook, IL · On-site
$70K - $95K/yr
Job Summary for the Customer Success Manager Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge ...
Customer Success Manager
New York, NY · On-site
$150K/yr
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
New York, NY · On-site
$150K/yr
Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...
Customer Success Manager
Philadelphia, PA · On-site
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA · On-site
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Quick apply
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
The Customer Success Manager (CSM) is a key player on the Customer Success team. As a Client Success Manager, you'll be managing a set of named customers - driving adoption and outcomes leading to ...
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
Quick apply
Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...
GTT Jobs Information
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Gtt?
What are the most popular categories at Gtt?
Full-time
Posted 10 days ago
Job description
Drive Strategic Customer Outcomes andLong TermValue
GTT is hiring a Senior Customer Success Manager to lead high value customer relationships and deliver measurable outcomes across enterprise accounts. You will drive adoption,retentionand expansion across GTT's cloud networking and secure connectivity portfolio including SD WAN,SASEand managed network services.
This role is ideal for someone who thrives in complex customer environments, enjoys executiveengagementand focuses on delivering long term value.
About the role
You will manage a portfolio of strategic or high value customers, owning lifecycle delivery from onboarding through adoption,renewaland growth.
Key responsibilities:
Manage a portfolio of strategic enterprise customers, driving onboarding,adoptionand retention outcomes
Drive value realization across GTT solutions including SD WAN,SASEand global connectivity services
Identifyand support expansion opportunities in partnership with Sales teams
Develop and deliver customer success plans aligned to customer goals and lifecycle stages
Monitor customer health,identifyrisksand lead proactive mitigation strategies
Conduct executive level customer engagements including business reviews and roadmap discussions
Collaborate with Sales, Service Delivery, Product and Engineering to ensure aligned customer outcomes
Analyse customer data and insights toidentifygrowth opportunities,risksand performance improvements
This role suits someone who enjoys learning, adapting quickly and developing new skills as priorities evolve.
Whatwe'relooking for
Essential:
5 to 7 years of experience in customer success, accountmanagementor service leadership within B2B technology or telecommunications
Experience managing enterprise or strategic customer portfolios with strong retention and growth outcomes
Understanding of networking or connectivity solutions such as SD WAN,SASEor managed services
Strong knowledge of customer lifecycle management, healthmetricsand success planning
Ability to engage and influence senior stakeholders
Strong communication, analytical and organisational skills
Experience using CRM platforms and customer success tools
Nice to have:
Experience working with multinational customers
Exposure to complex ormulti sitenetworking and connectivity environments
Experience supporting expansion or commercial growth alongside Sales teams
Why GTT
You will collaborate with colleagues across Customer Success, Sales, Service Delivery and Product teams to deliver shared outcomes. Success comes fromstrong communication,partnershipandaccountability. You will be encouraged to take ownership of your development and continuously improve how you work. At GTT, your impact will be visible through customer success,retentionand growth across your portfolio.
Our Commitments:
- Adaptive Mindset:We meetchangehead-on to build the capabilities we need now. We take personal ownership of our professional development to keep pace with change and actively drive it.
- Collective Impact: We treat innovation as a team sport, working powerfully together to create extraordinary impact.We collaborate openly and with a shared purpose and amplify our unique human strengths to solve complex challenges that technology alone cannot.
- Customer Ownership: Weownour customers' success, whether an internal stakeholder or an external client. We take full accountability,anticipatetheirneedsand create smooth experiences to build trust with every touchpoint. In an automated world, personal ownership is GTT's competitive edge.
EEO Statement
GTTprovidesequal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GTTcomplies withapplicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
GTT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of GTT's employees to perform their job duties may result in discipline up to and including discharge.
#LI-CH1 #LI-Remote