8 Gtt Customer Service Representative Jobs Hiring Near You

Location: Plano, TX

Onsite Flexibility: Onsite

• Position Type: Contract
• Contract Duration: 12 months
• Pay Rate: $30.00 $32.00 / Hour (USD)
• Shift / Schedule: Monday Friday, 9:00 AM 5:00 PM
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This role is responsible for delivering a best-in-class end-to-end workplace experience for all employees and external guests across a designated office site, driving a sense of experience for each employee and visitor to the office.

• Ensure a best-in-class end-to-end workplace experience for all employees and external guests across your designated office site; driving a sense of experience for each employee and visitor to the office.
• Oversee Workplace Service operations including: mailroom, janitorial, food & beverage, copy/print business supply hub, fitness centers, storage, employee events/programs, and other amenities.
• Manage in-office food services program; ensuring healthy variety in a cost-effective way.
• Manage the activities of the on-site contractors, providing guidance and support, and ensuring all contracted services are being provided.
• Develop, plan, and execute employee events in the office based on employee feedback and interests.
• Coordinate logistics for internal events, including catering, setups, and communications.
• Monitor and evaluate the success of workplace events, making recommendations for future improvements.
• Manage Operational Expenses for assigned cost centers; efficient use of budget, tracking and reporting expenses, and vendor accountability. Reporting out on a monthly and quarterly basis.
• Partner with Real Estate, Facilities, Security, and Health and Safety to ensure compliance and best practices within the workplace.
• Partner with the Occupancy Planner on any space planning needs for the office, including team seating changes, ensuring layout, workflow, storage, and aesthetics of spaces align with intended purpose, promoting efficiency and productivity.
• Partner with the facility management team to ensure systems are in working order and provide an ideal atmosphere for employees and external guests.
• Stakeholder management through strong working relationships, partnership, and effective communication.
• Partner with cross-functional partners to create an inclusive and collaborative work environment.

• Tech-savvy and quick to learn new systems and applications.
• Proficient in Google Workspace, Excel, and other online productivity tools.
• Strong organizational and administrative skills with the ability to manage multiple priorities effectively.
• Strong technical aptitude with the ability to quickly learn and navigate new online systems and software, including Google Workspace and Microsoft Excel.
• Highly organized with excellent attention to detail and time management skills.
• Excellent communication and interpersonal skills; ability to effectively manage feedback from employees and site stakeholders.
• Develop strong and respectful working relationships with teammates, peers, and stakeholders.
• Take ownership and work independently on tasks and projects with little supervision.
• Effectively convey ideas, solutions, and problems with manager, peers, and customers.
• Embody a One Team mentality; enthusiastic to work with and learn from others.
• Strong customer service skills that involve solving more complex issues, actively listening to employee feedback and implementing suggestions for improvement.
• Experience in organizing events and managing small projects efficiently.
• Experience working with cross-functional teams.
• Ability to collect and analyze feedback to improve workplace services.
• A proven ability to be a self-starter capable of driving results without significant supervision.
• Exceptional organizational skills, ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.

• Office management or administrative experience is a plus.
• Familiarity with facility management principles and operations is a plus.

• 2 years of relevant experience.
• 2 years of workplace programs, facilities, employee experience, events, and/or site management experience.
• Requirement to be on-site during normal business hours, Monday Friday.

• Ability to lift and move items weighing 20 30 lbs as needed (infrequent requirement).
• Role requires on-site presence during normal business hours, Monday Friday.
• 40 hours per week.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-12314

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Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015