Good Shepherd Services
Good Shepherd Services

60 Good Shepherd Services Operations Assistant Jobs Hiring Near You

Care Coordinator

Bronx, NY · Hybrid

$44K - $49K/yr

Good Shepherd Services is a leading youth development, education, and family services agency, operating more than 80 programs and serving over 30,000 children, youth, and families annually. Our ...

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Good Shepherd Services Jobs Information

What is it like to work at Good Shepherd Services?

Good Shepherd Services is a nonprofit organization that values a culture of compassion, collaboration, and social responsibility, prioritizing the well-being of its staff and the communities it serves.

The organization operates a network of programs and services, including residential and community-based programs, that provide support to vulnerable populations such as youth, families, and individuals with disabilities. Its staff work in a variety of settings, including group homes, schools, and community centers, to deliver a range of services including education, counseling, and advocacy.

Working at Good Shepherd Services may appeal to individuals who are passionate about making a positive impact in their community, as the organization offers opportunities for professional growth and development, as well as a chance to be part of a dedicated team working towards a common mission of empowering individuals and families to overcome adversity and achieve their full potential.

What makes Good Shepherd Services an attractive place to work?

Good Shepherd Services is a well-established nonprofit organization that provides a range of social services, including education, healthcare, and youth development programs, making it a reputable and impactful employer in the industry. The organization fosters a collaborative work environment that values innovation, creativity, and teamwork, offering employees opportunities to contribute to meaningful projects and make a positive difference in their communities. By joining Good Shepherd Services, individuals can pursue a career that combines personal growth and professional development with the satisfaction of working towards a common goal of improving the lives of vulnerable populations.

Does Good Shepherd Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

At Good Shepherd Services, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and May 2026.

Do people get paid time off at Good Shepherd Services?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and May 2026.

How easy is it to get time off at Good Shepherd Services?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Good Shepherd Services?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Good Shepherd Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Good Shepherd Services?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Good Shepherd Services enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Good Shepherd Services recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Good Shepherd Services?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Good Shepherd Services?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Good Shepherd Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Good Shepherd Services is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.
Infographic showing various Operations Assistant job openings at Good Shepherd Services in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 86% Physical, and 14% Hybrid job distribution.

Youth Development Counselor (Marion Hall)

Good Shepherd Services

New York, NY

$20 - $22/hr

Full-time

Re-posted 26 days ago


Good Shepherd Services rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

We are looking for a dynamic and compassionate Youth Development Counselor's to work alongside other team members to provide 24 hours supervision, structure and guidance to the residents of a female adolescent Youth residential facility. The Youth Development Counselor works with participants and their families to create a therapeutic milieu in which each participant is able to reach their potential and learn socially appropriate behavior, homemaking skills and develop their individual skills and abilities. 

Job Title;           Youth Development Counselor 

Reports to:        Residential Life Supervisor; Marion Hall 

Location:              337 E. 17th Street, New York, NY 10003

Hours:                40 Hours/Week; Non-Exempt Position requires staff to be on site. Must be available to work full time Day; Evening and/or Overnight Shift. Some weekends will be required. 

Salary Range:      $20-$22 per hour 

Major Duties:

  • Ensure the whereabouts and safety of participants at all times
  • Plan, lead and engage participants in a range of program activities including recreational activities, family activities, tutoring, cultural events, and special activities for evenings or weekends.
  • Escort participants to and from court, school, medical, pre-placement visits to other agencies, family/sibling visits, and other various appointments
  • Monitor participants school performance, including homework assistance and tutoring.
  • Supervise and record participant medical needs and follow-up on recommendations.
  • Attend teacher/social worker update meetings.
  • Maintain documentation logs of daily activities, progress notes and critical events.  
  • Complete assessments and reports for presentation at team meetings.
  • Attend all mandatory meetings and trainings.
  • Participate in multi-disciplinary meetings.
  • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
  • Perform other duties as assigned.

Qualifications:

  • High School Diploma or GED required.
  • Associate or bachelors degree preferred. 
  • Must have excellent written, organizational, and prioritization skills.
  • Ability to transition easily between working independently with a high degree of self-initiative and contributing as part of a team.
  • Valid Driver's License required  
  • Participate in creating a safe and therapeutic milieu.
  • Effective in conflict resolution and crisis intervention techniques and practices.
  • Must be able to successfully complete state mandated crisis intervention training, and perform physical restraint of a resident.
  • Must be able to successfully complete state mandated medication administration training. 
  • Must be flexible to work evening, overnight, weekend and holiday hours. 
  • Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.
  • Bilingual Spanish preferred 

Additional Qualifications: 

  • Must be able to successfully complete state mandated crisis intervention training within two months of hire
  • Must successfully complete a pre-hire physical ability test.
  • Ability to perform physical restraint of youth using approved restraint procedures.
  • Must be capable of sustained physical exertion and have no limitations on ability to engage in necessary physical intervention activities including but not limited to: standing, twisting, turning, kneeling, and supporting a participants body weight.

Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.


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