Good Shepherd Services
Good Shepherd Services

60 Good Shepherd Services Case Manager Jobs Hiring Near You

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Good Shepherd Services Jobs Information

What is it like to work at Good Shepherd Services?

Good Shepherd Services is a nonprofit organization that values a culture of compassion, collaboration, and social responsibility, prioritizing the well-being of its staff and the communities it serves.

The organization operates a network of programs and services, including residential and community-based programs, that provide support to vulnerable populations such as youth, families, and individuals with disabilities. Its staff work in a variety of settings, including group homes, schools, and community centers, to deliver a range of services including education, counseling, and advocacy.

Working at Good Shepherd Services may appeal to individuals who are passionate about making a positive impact in their community, as the organization offers opportunities for professional growth and development, as well as a chance to be part of a dedicated team working towards a common mission of empowering individuals and families to overcome adversity and achieve their full potential.

What makes Good Shepherd Services an attractive place to work?

Good Shepherd Services is a well-established nonprofit organization that provides a range of social services, including education, healthcare, and youth development programs, making it a reputable and impactful employer in the industry. The organization fosters a collaborative work environment that values innovation, creativity, and teamwork, offering employees opportunities to contribute to meaningful projects and make a positive difference in their communities. By joining Good Shepherd Services, individuals can pursue a career that combines personal growth and professional development with the satisfaction of working towards a common goal of improving the lives of vulnerable populations.

Does Good Shepherd Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

At Good Shepherd Services, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between July 2025 and May 2026.

Do people get paid time off at Good Shepherd Services?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between July 2025 and May 2026.

How easy is it to get time off at Good Shepherd Services?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Good Shepherd Services?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Good Shepherd Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at Good Shepherd Services?

Some people feel stressed here.
63% of people say they often feel stressed at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Good Shepherd Services enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Good Shepherd Services recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Good Shepherd Services?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Good Shepherd Services?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Good Shepherd Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Good Shepherd Services is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and May 2026.
Infographic showing various Case Manager job openings at Good Shepherd Services in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 87% Physical, and 13% Hybrid job distribution.

Case Planner (Green House)

Good Shepherd Services

Bronx, NY • Hybrid

Full-time

Re-posted 28 days ago


Good Shepherd Services rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

In the context of child-centered, family-focused practice to promote permanency, safety, and well-being, and to reduce length of stay in foster care, the Case Planner provides comprehensive casework services for both youth and families. The Case Planner provides all case management services and ensures that all ACS mandates are met. Casework delivery is to be consistent with Good Shepherd Services philosophy and within city and state mandates.

Job Title: Case Planner, Green House

Reports to: Program Director & Social Service Supervisor

Location: 2190 University Avenue, Bronx, NY 10453

Hours: 40 Hours/Week; Non-Exempt Position requires staff to be on-site. Hybrid schedules are based on program needs and at the leadership's discretion.

Salary Range: 50k-55k based on education and relevant experience

Major Duties:

  • Maintain primary case planning responsibility for 15 - 20 cases in collaboration with the social worker and permanency worker.
  • Establish immediate contact with families to provide information about the program.
  • Conduct home visits with families/significant others of youth after admission for observation, monitoring purposes and to facilitate reconciliation, reunification and permanency.
  • Assess homes for diagnostic purposes to ensure the safety of youth and family while at home and complete home safety assessments.
  • Facilitate family visits, including visits with siblings in foster care.
  • Attend court and permanency hearings.
  • Write FASPs and Permanency Hearing Reports.
  • Manage case load of AWOL and suspended payment youth.
  • Obtain warrants for all AWOL youth.
  • Be available on-call as needed
  • Develop community relationships and communicate with all collaterals, including ACS.
  • In collaboration with the social worker, work with full treatment team, family and youth to develop the most appropriate permanency plan with emphasis on lasting family connections and/or other permanent caring connections in the community.
  • Attend treatment team meetings, service plan reviews and FTCs; provide relevant input.
  • Maintain appropriate and relevant documentation of all contacts and events.
  • Perform other duties as assigned. Attend all program events. Help prepare/clean-up for events.
  • Promote the use of the Missouri Approach within the program.
  • Effectively use and practice the Sanctuary Model tools such as safety plans, community meetings, psycho-education groups, team meetings, red flag reviews, treatment planning conferences and self care in the department/program to create a non violent and trauma-sensitive culture.
  • Promote and model the seven Sanctuary Model commitments to create a non violent and trauma sensitive culture.
  • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) Framework into daily practice to ensure quality care and an effective work environment.

Qualifications:

  • Bachelors degree required.
  • Experience working with families and adolescents in the child welfare system required.
  • Must be able to establish working relationships with participants in need of supportive services.
  • Must have working knowledge of Connections.
  • Must have excellent verbal and written communication skills.
  • Ability to work flexible hours, including two evenings.
  • Ability to use public transportation to travel throughout New York City.
  • Must be able to utilize the programs chosen behavior management and de-escalation method.
  • Must have a commitment to the GSS approach of youth and family development and trauma informed practice and ACS Principles to promote safety, permanency and well-being.
  • Must have a commitment to work from a strength-based, youth and family development and trauma-informed perspective.
  • Bilingual English/Spanish preferred.
  • Valid NYS Drivers License strongly preferred.

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crains New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.


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