GameStop
GameStop

20 Gamestop Jobs Hiring Near You

Store Support Technician I

Grapevine, TX · On-site

$19.75 - $27.25/hr

Associates will also provide operations and administrative support to the GameStop IT Service Support team by owning and quickly resolving escalated service issues. The role typically interacts with ...

GameStop is looking for high-potential leaders, who are ready to own their impact in GameStop Distribution as an entry-level manager. As an Area Manager, you will have an opportunity to truly invest ...

Seasonal Sales Associate (Store 4027)

Louisville, KY · On-site +1

$13.75 - $15/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

Seasonal Sales Associate (Store 6557)

Rogers, AR · On-site

$14 - $15.50/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

Seasonal Sales Associate (Store 5836)

Leander, TX · On-site

$14.25 - $15.75/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

Seasonal Sales Associate (Store 2316)

Mentor, OH · On-site

$13.50 - $14.75/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

Seasonal Sales Associate (Store 5080)

Holland, MI · On-site

$13.75 - $15/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

Seasonal Sales Associate (Store 4748)

Portsmouth, VA · On-site

$13.50 - $14.75/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

New

Seasonal Sales Associate (Store 0827)

Parma, OH · On-site

$14.50 - $16/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

Seasonal Sales Associate (Store 2791)

Marshalltown, IA · On-site

$14 - $15.25/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

New

Seasonal Sales Associate (Store 2767)

Asheboro, NC · On-site

$13.50 - $15/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

New

Seasonal Sales Associate (Store 1040)

Green Bay, WI · On-site

$14.50 - $16/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

New

Seasonal Sales Associate (Store 5304)

Huntington, WV · On-site

$12.75 - $14/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

New

Seasonal Sales Associate (Store 4846)

Montgomery, AL · On-site

$12.50 - $13.75/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

Seasonal Sales Associate (Store 2204)

Brandon, FL · On-site

$13.50 - $15/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The Seasonal Sales Associate will participate in the day-to-day operations of the store during peak sales ...

New

GameStop Jobs Information

Do workers at GameStop get paid breaks?

No. Most people don’t get paid breaks.
77% of people say they don’t get paid breaks.
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.

Does GameStop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and July 2026.

At GameStop, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from GameStop?

Most people who work part-time can't get health insurance.
97% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 61 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at GameStop?

Most people who work part-time don’t get paid time off.
73% of people who work part-time say they don’t get paid time off
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from GameStop affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 55 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at GameStop?

Some people get paid time off from work.
44% of people say they don’t get paid time off.
Based on data from 117 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 33% of people with changing schedules find out their shifts one week or less ahead of time.
  • 55% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 97 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers at GameStop worry about hours?

Some people worry about getting enough hours.
42% of people report they worry about getting enough hours.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and July 2026.

Do GameStop workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 78 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it for GameStop workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to get time off at GameStop?

Some people find it hard to get time off.
58% of people report it’s hard to get time off.
Based on data from 116 people who took the Breakroom Quiz between July 2025 and July 2026.

Do GameStop managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 93 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at GameStop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at GameStop?

Some people find it hard to take sick days.
44% of people report that it’s hard to take time off if they are sick.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a GameStop job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at GameStop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
54% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at GameStop feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 104 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at GameStop get to take their breaks without interruption?

Only some people get breaks without interruption.
46% of people report that their breaks get interrupted.
Based on data from 84 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at GameStop?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at GameStop enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 143 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at GameStop recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 116 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at GameStop?

Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at GameStop?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think GameStop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how GameStop is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 110 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular categories at Gamestop?
Infographic showing various job openings at Gamestop in the United States as of July 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution.

Store Support Technician I

GameStop

Grapevine, TX • On-site

$19.75 - $27.25/hr

Full-time

Re-posted 14 days ago


GameStop rating

4.6

Company rating: 4.6 out of 10

Based on 427 frontline employees who took The Breakroom Quiz

671st of 729 rated retailers


Job description

Working under general supervision, the Store Support Technician I provides the primary support for on-site, near-shore, and off-shore support teams and ensures positive store interactions. Associates in the role will displays a work ethic of service excellence with a sense of urgency, timely communications, and follow up to support our partners. Associates will also provide operations and administrative support to the GameStop IT Service Support team by owning and quickly resolving escalated service issues. The role typically interacts with a supervisor several times a week, perhaps daily, for guidance and support.
This role is onsite in Grapevine, TX 5 days a week.
Hours are 1pm - 9pm, and requires weekend work.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
  • Demonstrate commitment to service excellence as a tier 2 contact for third party vendors and intervene with calls
  • Answer escalated service problems as appropriate to ensure the issues are addressed and communicated to all necessary business partners, support vendors, or IT teams
  • Maintain technical knowledge base, troubleshoot process flows, and create new documentation
  • Serve as subject matter expert, taking ownership of obtaining information / clarification
  • Build business relationships by working closely with other IT teams, project managers, and business partners
  • Review third party analysts' calls and tickets for quality and training purposes
  • Report and communicate store operations issues, concerns, or suggestions for improvement to the IT Service Support department management
  • Manage relationships in a manner acceptable to others and to the organization; adhere consistently with all organizational policies related to our respectful workplace
  • Demonstrate a consistent commitment to field-focused service by prioritizing field-based requests, responding quickly and favorably to field-based feedback, by minimizing tasks, and proactively seeking ways to help store teams focus on customer service as productively as possible
  • Work collaboratively with others within and outside of his or her function to achieve goals, simply processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on time
  • Responsible for adhering consistently with all employment policies as stated in the employee handbook provided or as provided by his or her supervisor
  • Model the high level of customer service expected of all GameStop associates including, but not limited to, responding to voice mails and emails within organizationally defined timeframes, completing projects as committed, responding to others' feedback appropriately, and making optimal use of organizationally limited resources by offering assistance to other functional teams when appropriate
  • Model team commitment by adhering to the team's expectations and guidelines; fulfilling team responsibilities; and demonstrating personal commitment to the team by being cooperative, collaborative, and flexible

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
  • High school diploma required; one or more years of related, accredited college study preferred
  • MS certification preferred
  • A+ or equivalent certification preferred
  • Network+ or equivalent certification preferred
  • Minimum of 2 years in a Support role with Gamestop or equivalent experience.
  • Must be available to work any 24 x 7 shift, in order to support evolving business needs including on-call rotations.
  • Work for long periods of time, up to 12 hours

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
  • Working ability to communicate effectively with others using written
  • Proficient knowledge of Microsoft Office Suite (Outlook, Word, Excel, etc.)
  • Proficient analytical, problem-solving and decision-making skills
  • Proficient self-motivation and ability to work with little supervision and/or as a team to complete necessary tasks in a timely manner
  • Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization
  • Proficient understanding of GameStop's products, processes, and policies
  • Ability to demonstrate poise and patience consistently in a fast-paced, potentially high-pressure customer service environment with largely unpredictable variances in activity
  • Able to meet timelines, deadlines and prioritize workload as may be required
  • Demonstrates professional demeanor, acumen and appearance at all times as a representative of GameStop, Inc.
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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