GameStop
GameStop

118 Gamestop Customer Service Jobs Hiring Near You

... GameStop customers. The ideal candidate will be customer-obsessed, highly collaborative, and ... Work across web development and scalable middle tier and back-end services. * Translate functional ...

Store Support Technician I

Grapevine, TX · On-site

$19.75 - $27.25/hr

Model the high level of customer service expected of all GameStop associates including, but not limited to, responding to voice mails and emails within organizationally defined timeframes, completing ...

Military Retail Keyholder (Store 6813)

Petersburg, VA · On-site

$14.75 - $19.50/hr

Utilize GameStop's Solution Selling Tablet to serve each customer's needs. Demonstrate a passion for exceeding goals. * Provide world-class customer service: promptly greet customers, respond to ...

Military Retail Keyholder (Store 6852)

Fort Polk, LA · On-site

$13.50 - $17.75/hr

Utilize GameStop's Solution Selling Tablet to serve each customer's needs. Demonstrate a passion for exceeding goals. * Provide world-class customer service: promptly greet customers, respond to ...

Military Retail Keyholder (Store 6134)

Fort Moore, GA · On-site

$13.25 - $17.25/hr

Utilize GameStop's Solution Selling Tablet to serve each customer's needs. Demonstrate a passion for exceeding goals. * Provide world-class customer service: promptly greet customers, respond to ...

$13.25 - $17.50/hr

Utilize GameStop's Solution Selling Tablet to serve each customer's needs. Demonstrate a passion for exceeding goals. * Provide world-class customer service: promptly greet customers, respond to ...

Seasonal Sales Associate (Store 7581)

Waynesboro, PA · On-site

$14.25 - $15.75/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

Seasonal Sales Associate (Store 5080)

Holland, MI · On-site

$13.75 - $15/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

Seasonal Sales Associate (Store 3321)

Bridgeville, PA · On-site

$14.25 - $15.75/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

Seasonal Sales Associate (Store 0953)

Columbus, GA · On-site

$12 - $13/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

Seasonal Sales Associate (Store 3705)

Uniontown, PA · On-site

$14 - $15.50/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

Seasonal Sales Associate (Store 7562)

Laurel, MS · On-site

$13 - $14.25/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

Seasonal Sales Associate (Store 7595)

Fairfield, OH · On-site

$14.25 - $15.50/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

Seasonal Sales Associate (Store 7820)

Wilkes Barre, PA · On-site

$14.50 - $15.75/hr

... GameStop's buy, sell, trade, and reservation business model, known as the Circle of Life. The ... ESSENTIAL JOB DUTIES AND RESPONSIBILITIES • Provide best-in-class customer service by promptly ...

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Showing results 1-20

GameStop Jobs Information

Do workers at GameStop get paid breaks?

No. Most people don’t get paid breaks.
73% of people say they don’t get paid breaks.
Based on data from 124 people who took the Breakroom Quiz between July 2025 and July 2026.

Does GameStop pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
72% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 139 people who took the Breakroom Quiz between July 2025 and July 2026.

At GameStop, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
38% of people say they have to use vacation days when they’re out sick.
Based on data from 87 people who took the Breakroom Quiz between May 2025 and May 2026.

Are part-time workers able to get health insurance from GameStop?

Most people who work part-time can't get health insurance.
97% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 61 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at GameStop?

Most people who work part-time don’t get paid time off.
74% of people who work part-time say they don’t get paid time off
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from GameStop affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 55 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people get paid time off at GameStop?

Some people get paid time off from work.
46% of people say they don’t get paid time off.
Based on data from 155 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 35% of people with changing schedules find out their shifts one week or less ahead of time.
  • 51% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 3% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 139 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at GameStop worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 142 people who took the Breakroom Quiz between July 2025 and July 2026.

Do GameStop workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for GameStop workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 109 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at GameStop?

Some people find it hard to get time off.
58% of people report it’s hard to get time off.
Based on data from 116 people who took the Breakroom Quiz between July 2025 and July 2026.

Do GameStop managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 127 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at GameStop spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 132 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at GameStop?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 169 people who took the Breakroom Quiz between May 2025 and May 2026.

Is a GameStop job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at GameStop good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
54% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at GameStop feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 177 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at GameStop get to take their breaks without interruption?

Only some people get breaks without interruption.
43% of people report that their breaks get interrupted.
Based on data from 145 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at GameStop?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 149 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at GameStop enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 143 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at GameStop recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 159 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at GameStop?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 184 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at GameStop?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 168 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think GameStop’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 147 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how GameStop is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 146 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular categories at Gamestop?
Infographic showing various Customer Service job openings at Gamestop in the United States as of July 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution.
Lead Software Engineer - Java

Lead Software Engineer - Java

GameStop

Grapevine, TX • On-site

Full-time

Posted 28 days ago


GameStop rating

4.5

Company rating: 4.5 out of 10

Based on 425 frontline employees who took The Breakroom Quiz

670th of 728 rated retailers


Job description

GameStop is looking for a Lead Software Engineer to join our Omni-Channel Engineering team. This will collaborate with a team of engineers, product managers, designers, and business partners. In this role, you will help design, build, and maintain highly scalable microservices and core front-end components, powering products and features that delight millions of GameStop customers. The ideal candidate will be customer-obsessed, highly collaborative, and passionate about creating customer experiences that are both frictionless and delightful.
This position sits onsite 5 days a week in Grapevine, TX.
What You'll Do
  • Collaborate with product managers, designers, and fellow engineers to build software solutions that power the shopping experience across all platforms.
  • Architect, design, and implement highly-performant web applications and services.
  • Work across web development and scalable middle tier and back-end services.
  • Translate functional and technical requirements into detailed architecture, design, and extensible code.
  • Write scalable, performant, readable, and tested code. Monitor, track, and optimize performance on an ongoing basis.
  • Review code and provide meaningful feedback to peers to help build better solutions.
  • Provide mentorship and guidance to peers and less experienced engineers.
  • Use data to provide input to prioritization decisions.
  • Thrive in an ambiguous environment, be resourceful, and make tradeoffs to deliver customer impact.
  • Exhibit a bias for action, constantly looking for ways to improve performance and customer experience.
  • Establish strong working relationships across all levels and functions of the organization.
  • Be results-oriented, data-driven, and passionate about building innovative customer experiences.

What You'll Need
  • Bachelor's degree in computer science or related field, or equivalent relevant experience
  • 12+ years relevant work experience with building highly performant full-stack applications and services. This is in addition to degree/experience requirement above.
  • Ability to thrive in a fast-paced, startup-like, agile development environment.
  • Strong understanding of computer science fundamentals, object-oriented design, and data structures.
  • Working knowledge of HTML5, CSS3 and latest JavaScript standards.
  • Experience with HTML5, CSS, and web frameworks such as React or Angular.
  • Proficiency in at least one modern programming language/technology such as Java, JavaScript, Node.js, Angular.js, or React.
  • 3+ years of experience with AWS, Microsoft Azure, or another cloud service.
  • Demonstrated track record of cultivating strong working relationships and collaborating across multiple teams.

What's Good To Have
  • Deep understanding of ReactJS or Spring Boot.
  • Proficiency in more than one modern programming language/technology.
  • Experience working on streaming data applications (e.g. Kafka, Kinesis, Flink, or Spark Streaming).
  • Ecommerce experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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