Five9
Five9

60 Five9 Data Analyst Jobs Hiring Near You

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Perform and oversee calculation validation, tie-outs, and variance analysis prior to payout ...

Senior WEM AQM Prompt Engineer

San Francisco, CA ยท On-site

$123K - $169K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine ...

Product Management Director - Workforce Engagement

OR ยท On-site +1

$232K - $243K/yr

You will position Five9 as a leader in intelligent workforce engagement, delivering products that ... Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven ...

Senior WEM AQM Prompt Engineer

Dallas, TX

$103K - $142K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine ...

Senior WEM AQM Prompt Engineer

San Ramon, CA

$116K - $160K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine ...

Senior WEM AQM Prompt Engineer

OR ยท On-site +1

$104K - $143K/yr

Five9 is one of the world's leading cloud contact center platforms. Our AI-powered Automated ... Speech Analytics / Verint AQMFive9 AQM Prompt EngineeringDefine category intent & scopeDefine ...

Benchmark Five9 plan design and pay levels -- against external market data, and recommend ... Analyze in-year plan performance -- and recommend corrections when the plan is not producing ...

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Data-Driven & Analytical: You have strong analytical, problem-solving, and decision-making skills ...

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Demonstrated operational success with an exceptionally strong data-driven analytical approach ...

Showing results 21-40

Manager, Sales Commissions - Contractor

Five9

Remote

Full-time

Re-posted 23 days ago


Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Five9 is seeking a Manager, Sales Commissions to lead the end-to-end administration, governance, and evolution of its global sales commission programs. This role is responsible for ensuring accurate, timely, and compliant commission payments for sales and customer success representatives.
The Manager will be responsible for overseeing the maintenance of an Incentive Compensation Management (ICM) tool, as well as ETL integrations and SOX controls related to commissions. This role combines hands-on technical expertise, people leadership, and strong cross-functional partnership across Finance, Sales Operations, Payroll, and Audit.
Key Responsibilities
Sales Commission Operations & Leadership
  • Lead the end-to-end commission process for hundreds of quota-carrying reps, ensuring accurate and timely payouts.
  • Manage a small team, providing coaching, workload prioritization, and performance guidance.
  • Act as the primary escalation point for commission disputes, complex calculations, and off-cycle adjustments.
  • Partner closely with Sales Operations, Deal Desk, Payroll, and HR to ensure alignment on compensation plans, bookings, and employee data.

ICM Ownership & Commission Model Management
  • Serve as the system owner for the Company ICM, including plan configuration, calculation logic, hierarchies, crediting rules, and rate tables.
  • Design, maintain, and enhance commission models to support evolving compensation plans, new sales roles, SPIFFs, and business initiatives.
  • Perform and oversee calculation validation, tie-outs, and variance analysis prior to payout approval.
  • Ensure scalability and auditability of models as the sales organization grows and plan complexity increases.

Qualifications & Experience
Required Qualifications
  • 7+ years of experience in sales commissions, revenue operations, or compensation accounting, including people leadership experience.
  • Deep hands-on experience administering ICM tools
  • Strong working knowledge of CRM and bookings systems.
  • Experience supporting SOX-controlled commission processes in a public company environment.
  • Advanced Excel skills and strong financial reconciliation capabilities.
  • Proven ability to work cross-functionally with Finance, Sales Ops, Payroll, HR, and Audit.

Key Competencies
  • High attention to detail and data integrity
  • Strong ownership mindset over mission-critical financial processes
  • Ability to balance operational execution with system and control improvements
  • Clear communicator with the ability to explain complex commission logic to non-technical stakeholders
  • Trusted partner to Sales leadership and Finance executives

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.