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67 Firstenergy Customer Service Representative Jobs Hiring Near You

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FirstEnergy Jobs Information

Do workers at FirstEnergy get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Does FirstEnergy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
96% of people say they would get paid if they were sick but scheduled to work.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

At FirstEnergy, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from FirstEnergy affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at FirstEnergy?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 28% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 48% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 25 people who took the Breakroom Quiz between December 2024 and June 2026.

Do workers at FirstEnergy worry about hours?

Most people don’t worry about getting enough hours.
96% of people report they don’t worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

Do FirstEnergy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for FirstEnergy workers to change shifts?

Most people find it hard to change shifts.
68% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at FirstEnergy?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and July 2026.

Do FirstEnergy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at FirstEnergy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at FirstEnergy?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at FirstEnergy good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
63% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at FirstEnergy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at FirstEnergy get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at FirstEnergy?

Some people feel stressed out here.
58% of people say they often feel stressed out at work.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at FirstEnergy enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at FirstEnergy recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at FirstEnergy?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at FirstEnergy?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think FirstEnergy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
98% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how FirstEnergy is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Firstenergy?
What are the most popular categories at Firstenergy?
Infographic showing various Customer Service Representative job openings at Firstenergy in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

O'Donnell Metal Fabricators, Inc.

Norristown, PA • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

Job description

We're Hiring: Customer Service Representative (CSR)
Location: Norristown, PA | Pay Range: $18-$22/hour | Full-Time
Company Overview:
Commercial Kitchen Ventilation provides commercial HVAC and kitchen ventilation service throughout the tri-state area.
When customers call, they need answers, scheduling, and support from someone who can stay organized and keep things moving. The office is a critical part of that process.
Position Summary:
We're hiring a Customer Service Representative (CSR) to support customer communications, scheduling, and day-to-day office operations.
This position is designed for someone who communicates well, stays organized, and is ready to learn.
What You'll Get:
  • $18-$22/hour based on experience and capability
  • Performance-based incentive opportunities
  • Pay increases tied to performance and capability
  • Health Insurance + Retirement Plan
  • Paid Holidays + PTO

What You'll Do:
  • Answer customer calls and schedule service appointments
  • Communicate with customers and technicians throughout the day
  • Maintain accurate customer and job information
  • Support general administrative and office functions
  • Help keep daily operations organized and moving forward

What You'll Bring:
  • Customer service, office, retail, hospitality, or administrative experience preferred
  • Strong communication and organizational skills
  • Comfortable using computers and software systems
  • Professional, dependable, and willing to learn
  • Ability to stay productive as priorities change

Working Conditions:
This role is primarily office-based but supports an industry that doesn't always operate during normal business hours. Evening and weekend on-call coverage is required on a rotating basis.
If you're reliable, willing to learn, and take pride in doing things right, apply.
Commercial Kitchen Ventilation is an Equal Opportunity Employer. We hire based on qualifications, capability, and performance.

Apply