FirstBank
FirstBank

60 Firstbank Jobs Hiring Near You

Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support ...

Universal Banker (Float)

Franklin, TN · On-site

$17.75 - $22.25/hr

Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...

Description Position at FirstBank Position Summary: The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering ...

Teller

Columbus, GA · On-site

$14.25 - $18/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and ...

Relationship Banker

Huntsville, AL · On-site

$18.25 - $24/hr

Description Position at FirstBank Summary: The Relationship Banker serves as a trusted financial guide and a dynamic customer champion. This dual professional not only deepens customer relationships ...

Description Position at FirstBank Summary: The Area Manager will be a leader within the retail area and manage one to two retail financial centers; providing oversight on the retail daily operations ...

Universal Banker

Bowling Green, KY · On-site

$17.75 - $22/hr

Description Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully ...

FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any ...

Teller

Oakland, TN · On-site

$14.25 - $17.75/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

Teller

Powell, TN · On-site

$13.50 - $17/hr

Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...

New

Description Position at FirstBank Project Manager (Enterprise Banking Initiatives) General Description Leads strategic projects and initiatives across multiple business units to ensure successful ...

Description Position at FirstBank Summary: The Corporate Compliance Specialist in an advisory role supports the first line of defense by participating in various activities to compliment a three line ...

Description Position at FirstBank Position Summary: The Relationship Manager (RM) generates and manages consumer, Corporate & Industrial (C&I) and Commercial Real Estate (CRE) loan and deposit ...

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IT Site Support Engineer

IT Site Support Engineer

FirstBank

Newnan, GA

Full-time

Posted 12 days ago


Job description

Summary:
Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support includes answering the Help Line and hands-on IT problem solving, coordinating hardware and software for new hires, terminations, and transfers, administrating various IT applications and telecommunications support.
Duties and Responsibilities:
  • Provide responsive, timely support to all end-user questions and support requests. Answer the support help line, resolve the problem, document in the Service Desk Tool and ensure follow-through if the call is passed to another person. Set end-user expectations for resolution time and communicate changes in status as necessary.
  • Work closely with other IT staff to insure clear communication on outstanding issues and user problems. Work as a team to distribute outstanding support problems and/or requests to even workload, establish priorities, and meet deadlines.
  • Desktop support for all FirstBank standard applications including but not limited to Microsoft Windows, Office, mobile devices, and associated applications, Antivirus, MS Outlook, and other communication applications.
  • Work directly with Network and/or Application group to resolve difficult problems including LAN, WAN, and special application issues.
  • Perform installation, configuration and upgrades of desktop hardware and software as determined by IT and FirstBank established procedures.
  • Responsible for adhering to FirstBank established security procedures.
  • Assists with hardware inventory to make sure it is up-to-date and accurate, maintaining proper inventory levels for new hires, replacement of frequently needed parts and redundancy factors and communicating low inventory levels.
  • Assists with maintenance of documentation of IT procedures, system configuration standards, maintenance, and upgrades.
  • Basic administration of Microsoft Active Directory, Exchange and Windows environment
  • Identify potential problems (out of disk space, virus found), report to the Network group for resolution.
  • Provide exceptional customer service to all FirstBank associates and partners.
  • Approximately 10-25% travel, some overnight travel is required.

Qualifications:
Education and/or Experience:
  • Minimum Associate Degree in IT, or equivalent work experience
  • Intermediate to Advanced knowledge of hardware troubleshooting and repair skills
  • Strong background in Microsoft, Cisco, ShoreTel, or other technologies desirable
  • ITIL Foundations, A+, MCSA/MCSE, CCT/CCNA or other certifications desirable