Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support ...

60 Firstbank Jobs Hiring Near You
Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support ...
Universal Banker (Float)
Franklin, TN · On-site
$17.75 - $22.25/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Universal Banker (Float)
Franklin, TN · On-site
$17.75 - $22.25/hr
Description Position at FirstBank Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer ...
Description Position at FirstBank Position Summary: The Relationship Manager Associate (RMA) provides administrative processing support to the Relationship Manager (RM) team while providing a high ...
Description Position at FirstBank Position Summary: The Relationship Manager Associate (RMA) provides administrative processing support to the Relationship Manager (RM) team while providing a high ...
Financial Services Representative
Jackson, TN · On-site
Description Position at FirstBank Position Summary: The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering ...
Financial Services Representative
Jackson, TN · On-site
Description Position at FirstBank Position Summary: The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering ...
Teller
Columbus, GA · On-site
$14.25 - $18/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller
Columbus, GA · On-site
$14.25 - $18/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Relationship Manager Associate
Jackson, TN · On-site
The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and ...
Relationship Manager Associate
Jackson, TN · On-site
The RMA performs various support duties pertinent to meeting the needs of FirstBank's clients and development of new business, and functions as an extension of the RM team for sales opportunities and ...
Description Position at FirstBank Position Summary: The Senior Relationship Manager Associate (Sr. RMA) is an extension of the Relationship Manager (RM) team focused on providing distinctive customer ...
Description Position at FirstBank Position Summary: The Senior Relationship Manager Associate (Sr. RMA) is an extension of the Relationship Manager (RM) team focused on providing distinctive customer ...
Description Position at FirstBank Position Summary: The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering ...
Description Position at FirstBank Position Summary: The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering ...
Relationship Banker
Huntsville, AL · On-site
$18.25 - $24/hr
Description Position at FirstBank Summary: The Relationship Banker serves as a trusted financial guide and a dynamic customer champion. This dual professional not only deepens customer relationships ...
Relationship Banker
Huntsville, AL · On-site
$18.25 - $24/hr
Description Position at FirstBank Summary: The Relationship Banker serves as a trusted financial guide and a dynamic customer champion. This dual professional not only deepens customer relationships ...
Area Manager
Birmingham, AL · On-site
Description Position at FirstBank Summary: The Area Manager will be a leader within the retail area and manage one to two retail financial centers; providing oversight on the retail daily operations ...
Area Manager
Birmingham, AL · On-site
Description Position at FirstBank Summary: The Area Manager will be a leader within the retail area and manage one to two retail financial centers; providing oversight on the retail daily operations ...
FirstBank is a Nashville-based financial institution founded in 1906, with approximately $16.5 billion in assets and a growing presence across the Southeast. Through more than 90 full-service ...
FirstBank is a Nashville-based financial institution founded in 1906, with approximately $16.5 billion in assets and a growing presence across the Southeast. Through more than 90 full-service ...
Universal Banker
Bowling Green, KY · On-site
$17.75 - $22/hr
Description Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully ...
Universal Banker
Bowling Green, KY · On-site
$17.75 - $22/hr
Description Position Summary The Universal Banker delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully ...
General Application
Nashville, TN · On-site
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any ...
General Application
Nashville, TN · On-site
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any ...
Teller
Oakland, TN · On-site
$14.25 - $17.75/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller
Oakland, TN · On-site
$14.25 - $17.75/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
Teller
Powell, TN · On-site
$13.50 - $17/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
New
Teller
Powell, TN · On-site
$13.50 - $17/hr
Description Position at FirstBank Position Summary The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with ...
New
Project Manager
Nashville, TN · On-site
Description Position at FirstBank Project Manager (Enterprise Banking Initiatives) General Description Leads strategic projects and initiatives across multiple business units to ensure successful ...
Project Manager
Nashville, TN · On-site
Description Position at FirstBank Project Manager (Enterprise Banking Initiatives) General Description Leads strategic projects and initiatives across multiple business units to ensure successful ...
Sr. Relationship Manager
Jackson, TN · On-site
FirstBank in an Equal Opportunity Employer, including disability.
Sr. Relationship Manager
Jackson, TN · On-site
FirstBank in an Equal Opportunity Employer, including disability.
Corporate Compliance Specialist
Lexington, TN · On-site
Description Position at FirstBank Summary: The Corporate Compliance Specialist in an advisory role supports the first line of defense by participating in various activities to compliment a three line ...
Corporate Compliance Specialist
Lexington, TN · On-site
Description Position at FirstBank Summary: The Corporate Compliance Specialist in an advisory role supports the first line of defense by participating in various activities to compliment a three line ...
The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling ...
The Financial Service Representative (FSR) delivers FirstBank service excellence through accurate and efficient transaction processing, uncovering and meeting customer needs, and successfully selling ...
Relationship Manager
Jefferson City, TN · On-site
Description Position at FirstBank Position Summary: The Relationship Manager (RM) generates and manages consumer, Corporate & Industrial (C&I) and Commercial Real Estate (CRE) loan and deposit ...
Relationship Manager
Jefferson City, TN · On-site
Description Position at FirstBank Position Summary: The Relationship Manager (RM) generates and manages consumer, Corporate & Industrial (C&I) and Commercial Real Estate (CRE) loan and deposit ...
FirstBank Jobs Information

Job description
Associate must provide top quality IT Support to all employees in the local office and other FirstBank personnel or clients that are working from or being supported by the team. This IT support includes answering the Help Line and hands-on IT problem solving, coordinating hardware and software for new hires, terminations, and transfers, administrating various IT applications and telecommunications support.
Duties and Responsibilities:
- Provide responsive, timely support to all end-user questions and support requests. Answer the support help line, resolve the problem, document in the Service Desk Tool and ensure follow-through if the call is passed to another person. Set end-user expectations for resolution time and communicate changes in status as necessary.
- Work closely with other IT staff to insure clear communication on outstanding issues and user problems. Work as a team to distribute outstanding support problems and/or requests to even workload, establish priorities, and meet deadlines.
- Desktop support for all FirstBank standard applications including but not limited to Microsoft Windows, Office, mobile devices, and associated applications, Antivirus, MS Outlook, and other communication applications.
- Work directly with Network and/or Application group to resolve difficult problems including LAN, WAN, and special application issues.
- Perform installation, configuration and upgrades of desktop hardware and software as determined by IT and FirstBank established procedures.
- Responsible for adhering to FirstBank established security procedures.
- Assists with hardware inventory to make sure it is up-to-date and accurate, maintaining proper inventory levels for new hires, replacement of frequently needed parts and redundancy factors and communicating low inventory levels.
- Assists with maintenance of documentation of IT procedures, system configuration standards, maintenance, and upgrades.
- Basic administration of Microsoft Active Directory, Exchange and Windows environment
- Identify potential problems (out of disk space, virus found), report to the Network group for resolution.
- Provide exceptional customer service to all FirstBank associates and partners.
- Approximately 10-25% travel, some overnight travel is required.
Qualifications:
Education and/or Experience:
- Minimum Associate Degree in IT, or equivalent work experience
- Intermediate to Advanced knowledge of hardware troubleshooting and repair skills
- Strong background in Microsoft, Cisco, ShoreTel, or other technologies desirable
- ITIL Foundations, A+, MCSA/MCSE, CCT/CCNA or other certifications desirable