The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch team whilst leading, inspiring, coaching and supporting their team members and peers to ...

62 Fastenal Branch Operations Manager Jobs Hiring Near You
The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch team whilst leading, inspiring, coaching and supporting their team members and peers to ...
Branch Operations Manager
Tampa, FL · On-site
The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch team whilst leading, inspiring, coaching and supporting their team members and peers to ...
Branch Operations Manager
Tampa, FL · On-site
The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch team whilst leading, inspiring, coaching and supporting their team members and peers to ...
Fastenal Jobs Information
What is it like to work at Fastenal?
The company operates a decentralized business model, with a flat organizational structure that allows employees to work closely with their colleagues and make decisions that impact their local markets. Fastenal's work environment is fast-paced and dynamic, with a strong emphasis on customer service and problem-solving.
Working at Fastenal may appeal to individuals who value autonomy, are motivated by a sense of entrepreneurship, and are passionate about delivering exceptional customer experiences, as the company offers opportunities for professional growth and development in a rapidly evolving industry.
What makes Fastenal an attractive place to work?
Do workers at Fastenal get paid breaks?
54% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Fastenal pay people when they’re sick?
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 105 people who took the Breakroom Quiz between June 2025 and June 2026.
At Fastenal, are sick days and vacation days separate paid time off?
89% of people say they have to use vacation days when they’re out sick.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.
Do part-time workers get paid time off at Fastenal?
76% of people who work part-time say they don’t get paid time off
Based on data from 21 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from Fastenal affordable enough for their workers?
84% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people get paid time off at Fastenal?
81% of people say they get paid time off.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
- 76% of people with changing schedules find out their shifts one week or less ahead of time.
- 21% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 3% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and June 2026.
Do workers at Fastenal worry about hours?
81% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.
Do Fastenal workers get to choose the shifts they work?
78% report that they have enough control over which shifts they work.
Based on data from 58 people who took the Breakroom Quiz between February 2025 and February 2026.
How easy is it for Fastenal workers to change shifts?
94% of people report that it’s easy to change shifts if they need to.
Based on data from 72 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to get time off at Fastenal?
86% of people report it’s easy to get time off.
Based on data from 86 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Fastenal managers change schedules at the last minute?
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.
Do jobs at Fastenal spill into time workers aren’t paid for?
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between April 2025 and April 2026.
How easy is it to take sick days at Fastenal?
89% of people report that it’s easy to take time off if they are sick.
Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.
Is a Fastenal job good for students?
93% of students report this is a good place to work if you’re studying.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.
Is working at Fastenal good if you’re a parent or caregiver?
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Fastenal feel treated with respect by their managers?
87% of people say they’re treated with respect by their managers.
Based on data from 87 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Fastenal get to take their breaks without interruption?
77% of people report that they get to take their breaks without interruption.
Based on data from 79 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Fastenal?
70% of people say they often feel stressed out at work.
Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Fastenal enjoy their jobs?
72% of people report they enjoy their job.
Based on data from 74 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Fastenal recommend working with their team?
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 102 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get enough training when they start at Fastenal?
40% of people report they didn’t get enough training when they started working here.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at Fastenal?
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Fastenal’s headquarters understands what’s happening where they work?
70% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 88 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Fastenal is doing?
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Job description
Who We Are
Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/
Purpose
The role of the Branch Operations Manager is to manage the performance of the branch team to achieve the company vision and business objectives. The Branch Operations Manager effectively communicates the company vision and strategy throughout the branch team whilst leading, inspiring, coaching and supporting their team members and peers to successfully implement the 'Purpose to Promise'.
KEY RESPONSIBILITIES
OPERATIONS
- Drives operational excellence within the branch team by ensuring single systems and standards are met
- Ensures all inventories and fixed assets are maintained and controlled
SAFETY
- Ensures branch is free of recognized hazards to stay in compliance with the standards, rules and regulations of OSHA
- Document and record all work-related injuries and illnesses
TALENT MANAGEMENT
- Build a high performing team through recruitment, development, coaching, and leadership
- Builds and maintains a high-performance team by evaluating and coaching team members' performance, supporting appropriate training and development methods, and team building
- Provides a motivational environment in which team members exceed performance standards. Recognizes and rewards star performers
FINANCIAL
- Develops and maintains annual budget for the assigned branch team. Monitors financial reports of the branch team to ensure budgetary compliance with Regional and Corporate goals
- Updates leadership team with results during financial review meetings including counter measures to address deficient areas
- Achieves EBITDA and ROI key financial metrics in their assigned branch team
- Monitors and actively manages the branch team as it relates financial performance, including but not limited to growth, retention, account management, and profitability for assigned customers
- Implements and follows company pricing strategy
- Drives accountability to achieve goals with direct reports
BUSINESS PLANNING
- Develops annual budget and planning process
- Collaborates with General Manager | Vice President | Director to evaluate results, develop strategic plans, actions and success metrics that will drive the branch team forward
- Provides managerial direction and leadership to the branch team. Tracks progress on established success metrics
- Works with internal and external partners to drive directional product and service sales
- Maintains up-to-date understanding of produce knowledge & industry trends
CUSTOMER FOCUS
- Establishes a team culture among markets and holds the team to Fortiline's standard of customer satisfaction
- Ensures all customer service complaints are handled effectively and efficiently
- Develops strategies for the branch in close cooperation with senior management
- Recommends territory configuration as appropriate using prudent business judgement, while maximizing available resources
COMMUNICATION
- Fosters a positive working environment aligned with Fortiline's vision and core values
- Holds regular staff meetings with direct reports and participates in General Manager | Vice President | Director team meetings
- Effectively works in a collaborative manner with different work groups throughout Fortiline, including, but not limited to Finance, Human Resources, Marketing, Legal, and IT
- Effective daily management of Branch team - the staff, sales, systems and procedures should be at the standard
- Ability to read, interpret, and action documents such as sales reports, operating reports, inventory reports, financial statements, safety rules, operating and maintenance instructions, and procedure manuals
- Report as required to the General Manager | Vice President | Director on:
- Results, major issues and activities
- Recommendations for business improvement / growth
- Any new initiatives and ideas to achieve company business objectives
- Competitor activity and pricing
- Ability to effectively use Microsoft, Excel, Word, and Mincron
Perform other duties as assigned
KEY CAPABILITIES
BUSINESS ACUMEN
- Using one's knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results
- Using one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and/or tactics.
COACHING AND DEVELOPING OTHERS
- Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
COMMUNICATION
- Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message
- Listening actively to others
CUSTOMER FOCUS
- Ensuring that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities
- Crafting and implementing service practices that meet customers' and own organization's needs
- Promoting and operationalizing customer service as a value
DECISION MAKING
- Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information
- Choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions
- Taking action that is consistent with available facts and constraints and optimizes probable consequences
DELEGATION AND EMPOWERMENT
- Identifying and leveraging opportunities to accelerate results and build capability by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up
DRIVING FOR RESULTS
- Setting high goals for personal and group accomplishment
- Using measurement methods to monitor progress toward goals
- Tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
EARNING TRUST
- Gaining others' confidence by acting with integrity and following through on commitments while disclosing own positions
- Treating others and their ideas with respect and supporting them in the face of challenge
GUIDING TEAM SUCCESS
- Using appropriate methods and a flexible interpersonal style to build, motivate, and guide a cohesive team to complete team goals.
INFLUENCING
- Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
SELECTING TALENT
- Evaluating and selecting internal and external talent to ensure the best match between the individual and the work requirements.
TECHNOLOGY SAVVY
- Leveraging one's practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities.
Minimum Qualifications
- A bachelor's degree is required or equivalent job experience
- A proven record of leadership (e.g., progression through positions of increasing responsibility) is beneficial.
- Good communication skills and the ability to work well with people are essential.
Preferred Qualifications
- Industry experience
Our commitment to excellent customer service is just part of our story. We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.
All full-time associates are eligible for the following benefits:
Medical and Dental Insurance
Flexible Spending Accounts and Health Savings Accounts
Company-paid Life Insurance
Short Term Disability
401(k) Plan
Paid Time Off (PTO) - plus paid holidays
Parental Leave
Voluntary benefits:
Vision
Long-term Disability
Voluntary Life and AD&D Insurance
Additional Voluntary Benefits through Corestream
We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer- Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.