26 Experity Customer Service Representative Jobs Hiring Near You

Experity is a mission-driven team transforming on-demand healthcare across the U.S., empowering urgent care clinics with industry-leading software that makes care faster, easier, and more patient-focused. Joining us means doing meaningful work that directly improves the healthcare experience for millions—from helping families access care quickly to ensuring clinics run smoothly behind the scenes. If you want to make a real impact alongside innovative, dedicated teammates while contributing to a trusted platform that’s becoming the operating system for on-demand care, Experity is the place to grow your career.

• Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision.
• All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful!
• This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more.
• Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance.
• Generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones.
• Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals.
• We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party.

• Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Compensation: Budgeted $120,00 base salary plus commission.

The Sales Director plays a critical role in Experity’s success by selling into Urgent Care groups and Health systems within a defined geographic territory. This individual will work as a hunter for net-new logos, as well as in collaboration with the Client Success Team, to upsell current clients, additional products and services. This role serves as the primary point of contact with these accounts and is responsible for engaging the client in a constructive dialogue via discovery, providing insight with which a value-based selling process can take root and the individual is seen as an industry resource, trusted advisor and subject-matter expert. This position will focus on selling our EMR, Practice Management, Medical Billing, CareAgent, and AI Scribe.

Florida, South Carolina, and Georgia

• Manages all sales activities for assigned accounts to achieve/exceed bookings and margin goals.
• Drives new business revenue aggressively while ensuring strong profitability.
• Effectively partners with Client Success and Solutions Partners to collaborate and close business.
• Provides timely and accurate forecasts of sales volume on a weekly and monthly basis.
• Assists in the development of the strategic plan and annual budget by providing projections on sales and future outlook.
• Prepares timely sales reports, market assessment reports, program updates, account strategy plan, and weekly reports; maintaining accurate and timely activities and notes within Salesforce.
• Keeps senior management advised in a timely fashion of market trends, account problems, and business risks and opportunities which could have a material impact on the company’s performance.
• Provides recommendation for improving sales process and procedures.
• Conducts bi-weekly POD meetings with members of their team, Sales Support staff and Solutions Experts to ensure alignment with monthly, quarterly and annual goals.
• May assist with team calls or standup meetings.
• Leverages industry events, networking opportunities, associations, and tradeshows to build relationships and sell Experity’s complete portfolio of products.
• Leverages social selling techniques.
• Other duties as assigned.

Bachelor's degree or equivalent combination of education and experience.

Three years of proven Healthcare SaaS sales experience. Ability to think on your feet: analyze and solve problems with varying degrees of complexity. Ability to build and maintain collaborative working relationships both internal & external. Experience working in systems (i.e. CRM, ERP, Sales Forecasting). Ability to manage multiple projects and competing tasks/priorities. Experience selling Revenue Cycle and/or PM/EMR products and services.

50% or more travel throughout designated territory.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At Experity we're committed to changing on-demand healthcare for the better with innovative advancements that keep patients at the center of the solutions we build and the services we provide. We share that same level of commitment to providing a postive workplace where out team can develop and thrive to become leaders in the healthcare industry. At Experity we lift eachother up and put our teams first, encourage each other to share openly, and work together to set and crush our goals. United by these values, we know where we want to go and how to get there.