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69 Expeditors Customer Service Coordinator Jobs Hiring Near You

Colorcon

Customer Service Coordinator

Harleysville, PA

$17.25 - $22.75/hr

PositionSummary The Customer Service Coordinator serves as a liaisonbetween our customers and internal Colorcon departments. This position plays anintegral role in meeting and exceeding our customers ...

Schneider

Customer Service Coordinator

Carlsbad, NM

$15.25 - $19.75/hr

Customer Service Coordinator Work model:On-Site Location:Carlsbad, NM, USA Shift:First shift Job level:Individual Contributor Schedule:Full time; Monday - Friday, 8:00 a.m. - 5:00 p.m. Job overview:

herffjones

Customer Service Coordinator

Arcola, IL · On-site

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

herffjones

Customer Service Coordinator

Arcola, IL

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

Southland Employment Services

Be Seen First

Customer Service Coordinator

Orlando, FL · On-site

$17 - $18/hr

The Customer Service Coordinator plays a key role in supporting daily operations by coordinating installer schedules, managing material deliveries, and ensuring smooth communication between customers ...

Southland Employment Services

Be Seen First

Customer Service Coordinator

Orlando, FL · On-site

$17 - $18/hr

The Customer Service Coordinator plays a key role in supporting daily operations by coordinating installer schedules, managing material deliveries, and ensuring smooth communication between customers ...

HERFF JONES

Customer Service Coordinator

Arcola, IL · On-site

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

herffjones

Customer Service Coordinator

Arcola, IL · On-site

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

herffjones

Customer Service Coordinator

Arcola, IL

$21/hr

Customer Service Coordinator Location: Arcola, IL Starting Pay: $21.00 per hour THE MOST TRUSTED NAME IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of graduation ...

All Car Leasing

Customer Service Coordinator

Tampa, FL · On-site

$17 - $22.25/hr

Customer Service Coordinator NextCar is currently hiring full-time Customer Service Coordinators (CSC) at our brand new Tampa location! Ideal candidates should have a strong customer service ...

All Car Leasing

Customer Service Coordinator

Tampa, FL · On-site

$17 - $22.25/hr

Customer Service Coordinator NextCar is currently hiring full-time Customer Service Coordinators (CSC) at our brand new Tampa location! Ideal candidates should have a strong customer service ...

ElevaIT Solutions

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Customer Service Coordinator

Tewksbury, MA · On-site

$17 - $18/hr

Customer Service Coordinator I Location: 836 North St. Building 300, Suite 3401 Tewksbury MA 01876 Duration: 06 months (Possibility of Extension) Shift: Monday - Friday, 9:30Am - 6:00Pm We are ...

All Car Leasing

Customer Service Coordinator

Tampa, FL

$17 - $22.25/hr

Customer Service Coordinator NextCar is currently hiring full-time Customer Service Coordinators (CSC) at our brand new Tampa location! Ideal candidates should have a strong customer service ...

All Car Leasing

Customer Service Coordinator

Tampa, FL · On-site

$16.50 - $21.50/hr

Customer Service Coordinator NextCar is currently hiring full-time Customer Service Coordinators (CSC) at our brand new Tampa location! Ideal candidates should have a strong customer service ...

Holt Texas Ltd

Customer Service Coordinator

Irving, TX

$17.25 - $22.25/hr

The Customer Service Coordinator is responsible for scheduling, directing, monitoring service work and ensuring a high-level Legendary Customer Service outcome for our customers. Must be able to ...

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Expeditors Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Coordinator, and why are they important?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a Customer Service Coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What does a Customer Service Coordinator do?

A Customer Service Coordinator is responsible for overseeing customer service operations, ensuring customer inquiries and issues are handled efficiently. They act as a liaison between customers and various departments, manage support tickets or calls, and help resolve complaints. Additionally, they may train customer service staff, track service metrics, and implement improvements to enhance the overall customer experience. Their goal is to maintain high customer satisfaction and support the company's service standards.

How can I make 2000 a week working from home?

A Customer Service Coordinator can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve taking on additional shifts, working for multiple clients, or gaining advanced skills to qualify for higher-paying roles or bonuses.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

What is it like to work at Expeditors?

Expeditors is a global logistics company that values a collaborative and customer-centric culture, prioritizing teamwork and open communication to drive success. The company's structure is designed to support a flat organizational hierarchy, allowing employees to work closely with colleagues across different departments and locations, and fostering a dynamic work environment that encourages innovation and adaptability. Working at Expeditors may appeal to individuals who are passionate about logistics, enjoy working in a fast-paced and diverse environment, and are motivated by the opportunity to contribute to the company's mission of providing innovative supply chain solutions to customers worldwide.

Do workers at Expeditors get paid breaks?

Sometimes. Only some people get paid breaks.
48% of people say they don’t get paid breaks.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.

Does Expeditors pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.

At Expeditors, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
91% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Expeditors affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Expeditors?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 62% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 31% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Expeditors worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Expeditors workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
45% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it for Expeditors workers to change shifts?

Most people find it easy to change shifts.
72% of people report that it’s easy to change shifts if they need to.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Expeditors?

Most people find it easy to get time off.
89% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and May 2026.

Do Expeditors managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 38 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at Expeditors do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
92% of people report that they don’t do extra unpaid work.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at Expeditors?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and May 2026.

Is working at Expeditors good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Expeditors feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Expeditors get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and May 2026.

Is it stressful to work at Expeditors?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Expeditors enjoy their jobs?

Most people enjoy their job.
72% of people report they enjoy their job.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Expeditors recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get enough training when they start at Expeditors?

Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get support to advance at Expeditors?

Most people are given support to advance their career here.
In the last year, 71% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people think Expeditors’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and May 2026.

Do workers feel well informed about how Expeditors is doing?

Most people feel well informed about how the company is doing.
84% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between June 2025 and May 2026.
What other companies are hiring for Customer Service Coordinator jobs?
What are the most popular jobs at Expeditors?
What are the most popular categories at Expeditors?
Infographic showing various Customer Service Coordinator job openings at Expeditors in the United States as of May 2026, with employment types broken down into 1% Internship, 97% Full Time, 1% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.
Customer Service Coordinator

Customer Service Coordinator

Colorcon

Harleysville, PA

$17.25 - $22.75/hr

Other

Posted 15 days ago

Job description

PositionSummary
The Customer Service Coordinator serves as a liaisonbetween our customers and internal Colorcon departments. This position plays anintegral role in meeting and exceeding our customers' expectations, by ensuringa positive customer experience is achieved through all touchpoints with theorganization. The Customer Service Coordinator is accountable for enhancingcustomer relations, increasing customer loyalty and in turn increasing ourcommercial growth.

Responsibilities& Duties
Communication

  • Support customers' enquiries through multiple communication channels including phone, email, and chat.
  • Follow up of enquiries for general questions with other internal departments, liaising as needed including Quality, Regulatory, Technical, Supply Chain, Commercial, and Shipping.
  • Facilitating customers issues resolution, including progressing customer complaints to completion (RMA creation, coordinating returns, credit notes/invoices as needed)

OrderManagement

  • Enter and process orders including calculating transit time and freight.
  • Proactively communicate with customers to inform them of at-risk orders (fulfilment issues, delivery delays, etc.)
  • Maintain accurate customer database and information on profiles.

Pricing

  • Responsible for customer quotations for new business & follow-up on open quotes.
  • Maintain price lists and send to customers when requested.

Technology

  • My Colorcon Portal: Process new user registrations, pricing requests and requests for order changes or cancellations, assist customers with platform questions or issues.
  • Navigate and perform tasks in multiple platforms quickly.

Teamwork

  • Work independently and as a member of the team providing back-up & vacation coverage for other Customer Service Coordinators as needed to support the business.
  • Interact with employees across the organization to gather information and make recommendations to drive process improvement.
  • Share resources and foster a climate of trust within the team to strengthen team cohesion.
  • Ability to deal with a variety of interpersonal styles and personalities in an appropriate and diplomatic manner.

Problem Solving

  • Ability to handle a variety of nonstandard and complex inquiries.
  • Understand the root issue the customer is facing and other related issues that may arise.

Apply