ZipRecruiter

Log In

ExamOne
ExamOne

60 Examone Patient Service Representative Jobs Hiring Near You

Quest Diagnostics

PRN Mobile Phlebotomist / Examiner

Akron, OH · On-site

$16.50 - $22.75/hr

If you pride yourself on excellent patient care, impeccable accuracy, and love a work environment ... Play a critical role in providing essential ExamOne services to the community. Qualifications ...

Quest Diagnostics

Rep Technical Sr - NCS

Lenexa, KS

... patient results, inquiries of tests and services, concerns of service failures and other duties ... Care Rep I. Educate clients on new products and services Serve as a Customer Advocate to do ...

Quest Diagnostics

Rep Technical Sr - NCS

Lenexa, KS

... patient results, inquiries of tests and services, concerns of service failures and other duties ... Care Rep I. Educate clients on new products and services Serve as a Customer Advocate to do ...

previous page

Showing results 41-60

All JobsExamone JobsExamone Patient Service Representative Jobs

ExamOne Jobs Information

Do workers at ExamOne get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Does ExamOne pay people when they’re sick?

Yes. Most people get paid when they’re sick.
67% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Is the health insurance from ExamOne affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people get paid time off at ExamOne?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Do workers at ExamOne worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do ExamOne workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2025.

How easy is it for ExamOne workers to change shifts?

Most people find it easy to change shifts.
83% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at ExamOne?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and October 2025.

Do ExamOne managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do jobs at ExamOne spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at ExamOne?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at ExamOne feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at ExamOne get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and October 2025.

Is it stressful to work at ExamOne?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between March 2025 and October 2025.

Do people at ExamOne enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at ExamOne recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get enough training when they start at ExamOne?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people get support to advance at ExamOne?

Most people aren’t given support to advance their career here.
In the last year, 78% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people think ExamOne’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers feel well informed about how ExamOne is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and February 2026.

What other companies are hiring for Patient Service Representative jobs?

What are the most popular jobs at Examone?

What are the most popular categories at Examone?

Infographic showing various Patient Service Representative job openings at Examone in the United States as of August 2026, with employment types broken down into 61% Full Time, 37% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Customer Service Representative - Billing II

Quest Diagnostics

Dallas, TX • On-site

$17.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description


Customer Service Representative - Billing II
Start date: September 21st
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.
The successful candidate must be able to work the following hours and schedule:
  • A full-time, Monday - Friday work schedule with a daily 9-hour shift, including breaks and lunch. You must be able to work between the hours of 8:30 AM and 8:00 PM, all ET. After training concludes, you will be assigned a regular schedule with 9-hour shifts between the hours of 8:30 AM to 8:00 PM, based on business necessity.
  • You must be able to fully attend our training program. Successful candidates are expected to attend all trainings during our initial training program, for the first 90 days of employment. Training hours are 8:30 AM to 5:00 PM (Phase I) and 9:00 AM to 5:30 PM (Phase II).

This position is full-time (40 hours/week) Monday - Friday. The shift is as follows:
  • Virtual Instructor-Led Training (approximately 6 weeks): 8:30 AM to 5:00 PM
  • On-the-Job-Training (OJT) Training (approximately 90 days): 9:00 AM - 5:30 PM
  • Deployment to full-time position: the nationwide call center is open from 8:30 AM - 8:00 PM.
  • To meet the needs of the business during operating hours, we have four shifts. After successful completion of training, based on business need, one of the following shifts will be assigned to you:
    • 8:30 AM - 5:00 PM
    • 9:30 AM - 6:00 PM
    • 10:30 AM - 7:00 PM
    • 11:30 AM - 8:00 PM

You also may be required, given the business need, to work occasional overtime.
This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Pay range: $17.20+ per hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Responsibilities
  • Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns
  • Evaluate and respond to all aspects of billing inquiries, including but not limited to billing insurances, and updating invoices
  • Research, troubleshoot and resolve complex billing issues and customer complaints, taking all steps to resolve and ensure full resolution
  • Thorough navigation of the Quest Billing System and other applicable applications
  • Maintain tracking log of all patient contacts
  • Ability to perform additional projects or tasks based on business need
  • Maintain all compliance and HIPAA regulations at all times

Qualifications
Required Qualifications
  • High School Diploma / GED (or higher)
  • 2+ years of experience working in a call center handling a high volume of inbound calls.
  • 2+ years of experience in a medical office or health care setting analyzing and resolving customer health care concerns.
  • Knowledge of healthcare claims billing/finance and eligibility processes, practices, and concepts.
  • Proficient in translating health care-related jargon and complex processes into simple, step-by-step instructions customers can understand and act upon.
  • Demonstrated ability using computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications.
  • Ability to work any nine-hour shift, including breaks and lunches, between Monday-Friday, from 8:30 AM - 8:00 PM ET. Your specific shift will be assigned after training ends.
  • Ability to commit to full-time attendance during the 90-day training period (9:00 AM-5:30 PM ET), with no absences.
  • Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner.
  • Proficient conflict management skills including the ability to resolve stressful situations.
  • Must be 18 years or older.

Preferred Qualifications
  • Bi-lingual, English and Spanish.

Apply now and start a meaningful career with one of the most respected names in the diagnostics industry. There's more to discover at Quest.
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

What ExamOne employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply