Exactech
Exactech

21 Exactech Jobs Hiring Near You

$57.75 - $74.25/hr

Knowing and applying Exactech's Quality Management System and any appropriate federal and international standards. * Assist and support other employees, teams, and sales personnel as necessary.

Support and maintain manufacturing and ancillary equipment under direct supervision. Responsibilities include performing and documenting preventive maintenance (daily, weekly, monthly, and annual) on ...

CNC Machine Operator (All Levels)

Gainesville, FL ยท On-site

$18.50 - $25.25/hr

Manufacture implants and instruments at an introductory level. * Operate CNC machines with minimal assistance. * Work from written instructions; (Work Instructions) * Be able to adjust offsets to ...

Landscape Tech

Gainesville, FL

$15.25 - $19/hr

The Landscaping Technician focus specializes in the general upkeep of the external grounds of the firm's facilities, such as lawn care, plant care, tree care, and regular patrols to check on ...

Drive specific product revenue growth by providing focused training and sales development to the field sales organization, global offices, and sales agencies. * Manages the corporate sales targeting ...

The Director Post Market Quality Assurance provides leadership and direction in ensuring the sustainability of an effective and compliant Quality Management System (QMS) Post Market QA program, that ...

Commercialization Director, Foot and Ankle

$238.50K - $249.80K/yr

Drive specific business unit revenue growth by providing focused training and sales development to the field sales organization, and sales agencies. * Drives the corporate sales targeting process by ...

Packaging Technician

Gainesville, FL ยท On-site

$15.50 - $18.75/hr

To work with an attention to detail and a positive attitude to meet or exceed the needs of our internal and external customers by meeting production goals and ensuring that all quality, compliance ...

QA Post Market Engineer (All Levels)

Gainesville, FL ยท On-site

$65.20K - $84.30K/yr

The QA Post Market Engineer supports post-market surveillance activities by performing product complaint investigations, root cause analysis, and product evaluations. This role plays a key part in ...

Sr. Product Manager, Knee

Gainesville, FL ยท On-site

$114.60K - $151.30K/yr

The Advita Product Marketing Team exists to drive products to market and empower the sales organization to achieve company sales goals. We do this by understanding our customers' needs through direct ...

The Manager, Quality Engineering, provides leadership to the Quality Engineering team by inspiring individuals and teams while creating an environment of organizational excellence to deliver results.

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Infographic showing various job openings at Exactech in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Associate Customer Account Specialist

Associate Customer Account Specialist

Exactech

Gainesville, FL โ€ข On-site

Full-time

Posted 17 days ago


Job description

Ensure that every customer has "A Great Day in the OR."ย  Answer customer calls quickly and courteously, responding immediately to any need.ย  Process orders accurately and efficiently to ensure an expedited experience for our customer.
  • Learns to partner with independent agencies located within a predetermined geographical area focusing on the intersection between ongoing operations, account/support issues while concentrating on the timely closure of any size of service request.
  • Learns to optimize fill rate for assigned accounts.
ย  ย  ย  ย  ย  ย  oย  ย  Receive, evaluate, verify and process consignment, direct sales, and loaner orders.
ย  ย  ย  ย  ย  ย  oย  ย  Validate all orders for accuracy and highlight potential inconsistencies in accordance withย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย departmental policies, procedures and other regulations
  • Validate all orders for accuracy and highlight potential inconsistencies in accordance with departmental policies, procedures and other regulations
  • Learns to advocate on behalf of your customers across Exactech leveraging management as appropriate to highlight and resolve issues.
  • Learns to identify and highlight pricing discrepancies working with the Pricing Administrator and your customers to resolve.
  • Learns to investigate invoice discrepanciesย  prior to executingย  credits/rebills in accordance with departmental policies, procedures and other regulations.
  • Refer complaints of product failure and facilitate efficient recovery of this product to the Regulatory Department for investigation as necessary.
  • Provide superior customer service to all internal and external customers.
  • Know and apply the Quality System and any appropriate Federal and International standards.
  • Assist and support other employees, teams, and sales personnel as necessary
Education:ย 
  • Associate's Degree from an accredited institution required; Bachelor's Degree preferred.
  • Relevant experience can offset required education
ย Experience:
  • 2 years Experience in customer service experience or related fieldย  required.
  • Experience in the health care industry preferred.ย 
Functional/Technical Knowledge, Skills and Abilities Required:
  • Excellent organization, interpersonal and communication skills.
  • Attention to detail and accuracy.
  • Ability to handle several projects simultaneously.
  • Advanced computer skills with an emphasis in word and excel.
  • Ability to exercise independent judgment and creatively develop/execute tasks under minimal supervision.
  • Demonstrated ability to learn new tools and systems