$57.75 - $74.25/hr
... customer-facing applications and systems. These models shall be architected at the conceptual ... Knowing and applying Exactech's Quality Management System and any appropriate federal and ...
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10 Exactech Customer Relations Manager Jobs Hiring Near You
$57.75 - $74.25/hr
... customer-facing applications and systems. These models shall be architected at the conceptual ... Knowing and applying Exactech's Quality Management System and any appropriate federal and ...
We do this by understanding our customers' needs through direct interaction and market analysis ... Develop working relations with leading orthopedic surgeons and staff to analyze their needs and ...
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We do this by understanding our customers' needs through direct interaction and market analysis ... Develop working relations with leading orthopedic surgeons and staff to analyze their needs and ...
New
Product Manager, Knee
Gainesville, FL · On-site
We do this by understanding our customers' needs through direct interaction and market analysis ... Develop working relations with leading orthopedic surgeons and staff to analyze their needs and ...
Product Manager, Knee
Gainesville, FL · On-site
We do this by understanding our customers' needs through direct interaction and market analysis ... Develop working relations with leading orthopedic surgeons and staff to analyze their needs and ...
Learns to advocate on behalf of your customers across Advita leveraging management as appropriate to highlight and resolve issues. * Learns to identify and highlight pricing discrepancies working ...
Learns to advocate on behalf of your customers across Advita leveraging management as appropriate to highlight and resolve issues. * Learns to identify and highlight pricing discrepancies working ...
Learns to advocate on behalf of your customers across Advita leveraging management as appropriate to highlight and resolve issues. * Learns to identify and highlight pricing discrepancies working ...
Learns to advocate on behalf of your customers across Advita leveraging management as appropriate to highlight and resolve issues. * Learns to identify and highlight pricing discrepancies working ...
The Associate Product Manager supports this by understanding our customers' needs through direct interaction and market analysis, actively and accurately conveying those needs into product definition ...
The Associate Product Manager supports this by understanding our customers' needs through direct interaction and market analysis, actively and accurately conveying those needs into product definition ...
QA PM Specialist
Gainesville, FL · On-site
Engaged in the receipt, documentation, investigation, and closure/resolution of customer complaints ... Escalates high severity events and cases to Management. * Supports the completion of complaint ...
QA PM Specialist
Gainesville, FL · On-site
Engaged in the receipt, documentation, investigation, and closure/resolution of customer complaints ... Escalates high severity events and cases to Management. * Supports the completion of complaint ...
VP IT
Gainesville, FL · On-site
$142K - $178K/yr
... customer outcomes. * Establish and maintain enterprise standards for architecture, software development, cybersecurity, risk management, business continuity, disaster recovery, and regulatory ...
VP IT
Gainesville, FL · On-site
$142K - $178K/yr
... customer outcomes. * Establish and maintain enterprise standards for architecture, software development, cybersecurity, risk management, business continuity, disaster recovery, and regulatory ...
Senior Quality Engineer, Validation
Gainesville, FL · On-site
$80K - $108K/yr
Define and lead third party, customer and regulatory audits as they pertain to validations ... Strong time management and project management skills are necessary. * Experience writing IQ/OQ/PQ V ...
Senior Quality Engineer, Validation
Gainesville, FL · On-site
$80K - $108K/yr
Define and lead third party, customer and regulatory audits as they pertain to validations ... Strong time management and project management skills are necessary. * Experience writing IQ/OQ/PQ V ...
Packaging Technician
Gainesville, FL · On-site
$15.50 - $18.75/hr
... customers by meeting production goals and ensuring that all quality, compliance, and safety ... To use teamwork, communication, and kindness to support other packaging employees in managing ...
Packaging Technician
Gainesville, FL · On-site
$15.50 - $18.75/hr
... customers by meeting production goals and ensuring that all quality, compliance, and safety ... To use teamwork, communication, and kindness to support other packaging employees in managing ...
Exactech Jobs Information
Do workers at Exactech get paid breaks?
Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Does Exactech pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
Do Exactech workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to get time off at Exactech?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do Exactech managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
Do jobs at Exactech spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
How easy is it to take sick days at Exactech?
Some people find it hard to take sick days.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
67% of people report that it’s hard to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at Exactech feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
60% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
60% of people say they’re not treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
Is it stressful to work at Exactech?
Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
67% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at Exactech enjoy their jobs?
Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people at Exactech recommend working with their team?
Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people get enough training when they start at Exactech?
Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
67% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people get support to advance at Exactech?
Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and March 2026.
Do people think Exactech’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.
Do workers feel well informed about how Exactech is doing?
Most people don’t feel well informed about how the company is doing.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
80% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and March 2026.
What other companies are hiring for Customer Relations Manager jobs?
What are the most popular jobs at Exactech?
Exactech rating
8.0
Based on 6 frontline employees who took The Breakroom Quiz
Job description
Description
Key Responsibilities
Skills Knowledge and Expertise
The role of the Data Architect/Data Services Specialistis to expand the company's use of data as a strategic enabler of corporate goals and objectives. The Data Architect/Data Services Specialist will achieve this by strategically designing, developing, and implementing data models for enterprise-level and customer-facing applications and systems. These models shall be architected at the conceptual, logical, business area, and application layers. This individual will act as the primary advocate of data modeling methodologies and data processing best practices focused on the company's breadth of clinical, customer and product-related data.
The role of Data Architect/Data Services Specialist will be primarily responsible for developing & maintaining ETL Jobs, extracting and replicating company data and loading it into a data warehousing environment, primarily using the SAP Data Services platform.
Key Responsibilities
- Develop and deliver long-term strategic goals for clinical and corporate data architecture and standards in conjunction with Clinical Affairs, Business Units, Product Development, Regulatory Affairs, External Customers and other key stakeholders.
- Establish an overall clinical data infrastructure roadmap and implementation plan, while collaborating with key stakeholders
- Gather and review business requirements and processes, conduct in-person interviews or workshops, profile source system(s) data, documentation, analysis, and design of proposed systems. This specific role focuses on data decomposition, building conceptual models, developing an enterprise clinical data taxonomy, and developing a logical clinical data model at the enterprise level.
- Translate Business Requirements Documents (BRDs) and/or User Stories into viable conceptual and subsequently, logical data models and design artifacts in conformance with existing standards and conventions.
- Develop mapping documents that demonstrate data lineage and relationships.
- Establish processes for governing the identification, collection, and use of corporate and clinical metadata; take steps to assure metadata accuracy and validity.
- Establish methods and procedures for tracking data quality, completeness, redundancy, and improvement.
- Conduct clinical data capacity planning, life cycle, duration, usage requirements, feasibility studies, and other tasks.
- Create strategies and plans for clinical data security, backup, disaster recovery, business continuity, and archiving.
- Performs visualization design; completes challenging visualization projects independently; utilizes good sensibility in visual storytelling.
- Partners with other clinical and BU stakeholders to develop reports that provide meaningful clinical and product data and information.
- Liaise with vendors and service providers to select the products or services that best meet company goals in collaboration
- Assess and determine governance, stewardship, and frameworks for managing clinical data across the organization in collaboration with the Director of Application Development & Integration.
- Develop and promote data management methodologies and standards, that are within regulatory compliance.
- Lead the mapping of clinical data sources, data movement, interfaces, and analytics, with the goal of ensuring data quality.
- Build out the data architecture and models in collaboration with the company's data.
- Address clinical data-related problems regarding systems integration, compatibility, and multiple-platform integration.
- Develop and implement key components as needed to create testing criteria in order to guarantee the fidelity and performance of the data architecture.
- Document the data architecture and environment in order to maintain a current and accurate view of the larger data picture.
- Identify and develop opportunities for data reuse, migration, or retirement.
- Knowing and applying Exactech's Quality Management System and any appropriate federal and international standards.
- Assist and support other employees, teams, and sales personnel as necessary.
Skills Knowledge and Expertise
Education:
- Bachelor's Degree in a related field from an accredited institution required.
Experience:
- A minimum of 5 years' experience in hands-on technical leadership, project management, process development and resource management.
- 7+ years' work experience as a data or information architect.
- 7+ years' work experience as an ETL developer. (SAP Data Services would be beneficial)
- 7 years' experience working with modeling tools (e.g., one or more of the following: SAP Power Designer, ER/Win, ER/Studio or other similar tools).
- 7 years of relevant data analysis; experience with database query and analysis languages (e.g., SQL, R, SAS, Python) and data visualization tools (e.g., SAP Business Objects, Tableau, etc.).
- 3-5 years' experience working with clinical data in a medical device industry setting is ideal.
- Functional/Technical Knowledge, Skills and Abilities Required: Ability to interpret complex statistical data.
Functional/Technical Knowledge, Skills and Abilities Required:
- Hands-on experience with data architecting, data mining, large-scale data modeling, and business requirements gathering/analysis.
- Direct experience in implementing data management processes, procedures, and decision support.
- Strong understanding of relational data structures, theories, principles, and practices.
- Strong familiarity with metadata management and associated processes.
- Hands-on knowledge of enterprise repository tools, data modeling tools, data mapping tools, and data profiling tools.
- Demonstrated expertise with repository creation, and data and information system life cycle methodologies.
- Experience with business requirements and process analysis, entity relationship planning, database design, reporting structures, and so on.
- Ability to manage data and metadata migration.
- Excellent client/user interactions skills to determine requirements.
- Ability to effectively build and maintain relationships
- Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
- Demonstrated ability to define, develop, and analyze performance measures and metrics.
- Solid experience utilizing and implementing relational and non-relational data storage models.
- Expert knowledge of system and software quality assurance best practices and methodologies.
Desired: - Understanding of Web services (SOAP, XML, UDDI, WSDL) and open APls.
- Broad understanding of various cloud development technologies and trends.
- Good knowledge of applicable data privacy practices and laws.
- Proven project management experience.
- Clinical Data Expertise: Advanced Subject Matter Expert and analytic resource in a number of clinical areas applying knowledge of definitions and identifying best sources of data.
- Experience developing and supporting mission critical applications optimized to run in the cloud or virtualized environments.
- Strong experience with SDLC, Agile methodologies, Microservices, API, EDI, and public and private cloud technologies.
- Deep knowledge of system architecture, technical design, system and software development technology, scalability, availability and performance considerations.
- Has knowledge of emerging trends and developments in PaaS, Saas, iOS/Android mobile app API, cloud, Al, Machine Learning and other digital technologies.
- Strong experience with common and reliable Web and Mobile application development.
- Object oriented programming experience (e.g., using Java, J2EE, EJB, .NET, WebSphere, etc.).
- Scripting (R, Python)