At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... Customer Success Manager to support healthcare organizations using our EHR platform, with a strong ...
61 Evercommerce Customer Success Manager Jobs Hiring Near You
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... Customer Success Manager to support healthcare organizations using our EHR platform, with a strong ...
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... We are looking for a Customer Success Manager you have a strong service delivery project and ...
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... We are looking for a Customer Success Manager you have a strong service delivery project and ...
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... We are seeking a talented Customer Success Manager for Service Fusion, to own our renewal and ...
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... We are seeking a talented Customer Success Manager for Service Fusion, to own our renewal and ...
EverPro - Customer Success Manager (Remote, US)
$60K - $72K/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... This role will have an advanced focus on managing customers using our CRM that will require a ...
EverPro - Customer Success Manager (Remote, US)
$60K - $72K/yr
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... This role will have an advanced focus on managing customers using our CRM that will require a ...
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Quick apply
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Quick apply
Customer Success Manager
Richardson, TX · On-site
$40K - $42K/yr
Customer Success Manager Our team is looking for a dynamic and excited candidate to join our Customer Success team. Our Customer experience team delivers innovative and reliable solutions to power ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...
Customer Success Manager
Dallas, TX · On-site +1
Customer Success Manager Location: US, or Canada (Remote) Department: Customer Success Reports To: VP of Customer Success / Chief Operating Officer About Soutron Global Soutron Global is an ...
Customer Success Manager
Dallas, TX · On-site +1
Customer Success Manager Location: US, or Canada (Remote) Department: Customer Success Reports To: VP of Customer Success / Chief Operating Officer About Soutron Global Soutron Global is an ...
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
Philadelphia, PA · Hybrid
$89K - $148K/yr
Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...
Customer Success Manager
Philadelphia, PA · Hybrid
$89K - $148K/yr
Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time (Hybrid -2-3 days onsite) Customer Success Managers (CSM) are the customer's primary contact to help ...
Customer Success Manager
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
$70K - $100K/yr
Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...
Customer Success Manager
Chicago, IL · Hybrid
$100K - $115K/yr
Enterprise Customer Success Manager Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides ...
New
Customer Success Manager
Chicago, IL · Hybrid
$100K - $115K/yr
Enterprise Customer Success Manager Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides ...
New
Customer Success Manager
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
$15K - $25K/mo
Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA · On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · On-site +1
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
New York, NY · Remote
$105K - $130K/yr
The core mission of the Customer Success Manager: Drives customer satisfaction, retention, and expansion with our current enterprise customers. Serves as a strategic advisor, ensuring they're seeing ...
Customer Success Manager
Des Moines, IA · On-site
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of ...
Customer Success Manager
Des Moines, IA · On-site
Description Job Summary We are seeking an experienced Customer Success Manager to lead our customer success initiatives at Auzmor. In this strategic leadership role, you will oversee a team of ...
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
Customer Success Manager Location: San Mateo, California Employment Type: Full Time As a Customer Success Manager, you'll play a pivotal role in ensuring that our customers are getting value and ...
Evercommerce Jobs Information
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Evercommerce?
What are the most popular categories at Evercommerce?
$70K - $80K/yr
Full-time
Medical, Retirement
Posted 25 days ago
EverCommerce rating
6.6
Based on 8 frontline employees who took The Breakroom Quiz
157th of 189 rated software companies
Job description
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
We're seeking a Mid-Market- Customer Success Manager to support healthcare organizations using our EHR platform, with a strong focus on revenue cycle workflows, payments, and escalation leadership.
This role requires a CSM who is technically fluent in EHR workflows, comfortable leading consultative discussions, and confident owning complex escalations while partnering cross-functionally in an evolving organization.
Responsibilities:
Skills and Experience needed for success in this role:
Preferred
Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks:
Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $70,000 to $80,000 USD most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
We're seeking a Mid-Market- Customer Success Manager to support healthcare organizations using our EHR platform, with a strong focus on revenue cycle workflows, payments, and escalation leadership.
This role requires a CSM who is technically fluent in EHR workflows, comfortable leading consultative discussions, and confident owning complex escalations while partnering cross-functionally in an evolving organization.
Responsibilities:
- Own a portfolio of mid-market healthcare customers, accountable for retention, expansion, and customer health
- Develop deep expertise in our EHR platform, including clinical, operational, RCM, and payments workflows
- Lead consultative, workflow-driven conversations to assess needs, identify gaps, and recommend best practices
- Drive adoption and optimization tied to measurable business and financial outcomes
- Own customer escalations end-to-end, serving as the single-threaded owner and coordinating with Product, Engineering, RCM, Support, and Sales
- Proactively identify risk and implement mitigation plans
- Lead Business Reviews focused on usage, workflow efficiency, and financial performance
- Identify and manage renewal and expansion opportunities
- Maintain accurate account health and forecasting in Salesforce (or equivalent CRM)
Skills and Experience needed for success in this role:
- 4 -7 years in Customer Success, Account Management, Healthcare Consulting, Implementation, or Support
- Direct experience supporting or delivering an EHR platform
- Strong understanding of EHR, RCM, and healthcare payments workflows
- Proven expertise in escalation management, including executive-level situations
- Strong cross-functional partnership skills and ability to influence without authority
- Technical aptitude and comfort getting deep into workflows and data
- Excellent communication and stakeholder management skills
Preferred
- Background in healthcare billing, claims, or practice operations
- Experience supporting mid-market healthcare organizations
- Familiarity with healthcare financial KPIs (AR days, denial rates, collections)
- Salesforce and Customer Success tooling experience
Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks:
- Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
- Continued investment in your professional development
- Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
Compensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $70,000 to $80,000 USD most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
About Evercommerce
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Denver, CO, US
Year founded
2017