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Evercommerce

20 Evercommerce Customer Success Manager Jobs Hiring Near You

EverCommerce

EverCommerce - Data Product Manager

$120K - $135K/yr

... 725,000+ customers. As a leading service commerce platform, our modern digital and mobile ... Skills and Experience needed for success in this role: * 5+ years of experience in product ...

EverCommerce

EverCommerce - Staff Software Engineer

$150K - $170K/yr

... 725,000+ customers. As a leading service commerce platform, our modern digital and mobile ... Skills and Experience needed for success in this role: * Strong software engineering background ...

EverCommerce

EverCommerce - Senior Security Engineer

$117K - $160K/yr

... 725,000+ customers. As a leading service commerce platform, our modern digital and mobile ... Identity and access management * Endpoint security * Network & cloud security * Data security

EverCommerce

EverHealth - Staff Software Engineer

$145K - $160K/yr

Software Engineer IV, EverHealth - (Remote, US/CAN) At EverCommerce [Nasdaq: EVCM], we are on a ... Work Management and Documentation using Atlassian Suite (Jira/Confluence) * ORM frameworks ...

EverCommerce

EverHealth - RCM Lead Service Manager

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with ... 725,000+ customers. As a leading service commerce platform, our modern digital and mobile ...

EverCommerce

Director, Quality Assurance

$217K/yr

Work closely with Product Management, Engineering, Compliance, and Customer Support to ensure test ... EverCommerce is an equal opportunity employer and we value diversity at our company. We do not ...

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Evercommerce Jobs Information

Does EverCommerce pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at EverCommerce?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at EverCommerce?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at EverCommerce feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at EverCommerce get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.

Is it stressful to work at EverCommerce?

Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at EverCommerce enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at EverCommerce recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at EverCommerce?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at EverCommerce?

Most people are given support to advance their career here.
In the last year, 100% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think EverCommerce’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how EverCommerce is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Evercommerce?
What are the most popular categories at Evercommerce?
Infographic showing various Customer Success Manager job openings at Evercommerce in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 96% Physical, and 4% Remote job distribution.

EverWell - Customer Success Team Lead US (Remote US)

EverCommerce

Remote

$120K/yr

Full-time

Medical, Retirement

Posted 6 days ago

EverCommerce rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

208th of 242 rated software companies

Job description

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
About the company
Timely and SalonBiz serve over 30,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. Between us, we offer SaaS solutions to customers of varying sizes and stages, serving different customer profiles within the beauty industry. We're part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners. We've got big goals and we're ready to achieve them.
This is where you come in!
As the Customer Success Team Lead for SalonBiz, you'll sit in a player/coach role, managing your own portfolio of customers while leading a team of Customer Success Managers, Coaches and Onboarding Specialists. You'll help beauty professionals get the most from SalonBiz by driving customer adoption, retention, and growth, while coaching the team to deliver exceptional customer outcomes across the entire customer lifecycle. Working closely with the Manager of Customer Success and Customer Care, you'll also support strategic initiatives and continuously improve Customer Success operations.
What you'll do.
  • Lead and support a team of Customer Success Managers and Onboarding Specialists, helping them grow, succeed and do their best work.
  • Build strong relationships with your own portfolio of customers, helping them get the most out of SalonBiz and achieve their business goals.
  • Help customers succeed from day one by guiding them through onboarding, adoption and long-term success.
  • Spot challenges early and work with your team to keep customers engaged, supported and set up for success.
  • Find opportunities to help customers grow, encouraging greater product adoption and use of our payments solutions.
  • Step in when needed to support your team with complex customer conversations and escalations.
  • Share ideas and improve the way we work, helping shape processes that make life easier for both customers and the team.
  • Create a positive team environment where collaboration, accountability and continuous learning are part of everyday work.

What you'll bring.
  • Proven success leading a high-performing Customer Success team in a SaaS environment, with strong results across retention, customer growth and team performance.
  • A track record of enabling and empowering teams to take ownership, make decisions and consistently deliver exceptional customer outcomes.
  • Experience building a culture of accountability through coaching, clear expectations and continuous development.
  • Strong commercial acumen, with the ability to balance customer success, retention and revenue growth.
  • Confidence using customer health metrics and performance data to drive priorities and improve outcomes.
  • Exceptional stakeholder management and communication skills, with the ability to influence across all levels.
  • A proactive, customer-first mindset with a passion for building engaged, high-performing teams.

Where
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States- if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks
  • Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
  • Continued investment in your professional development
  • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program

Compensation: The target base compensation for this position $120,000 USD per year with a variable component included in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

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