ZipRecruiter

Log In

Evercommerce
Evercommerce

35 Evercommerce Customer Success Manager Jobs Hiring Near You

EverCommerce

EverCommerce - Data Product Manager

$120K - $135K/yr

... 725,000+ customers. As a leading service commerce platform, our modern digital and mobile ... Skills and Experience needed for success in this role: * 5+ years of experience in product ...

EverCommerce

$115 - $125/hr

You'll collaborate closely with Growth, Digital, Customer Marketing, Sales, RevOps, and Product ... and success for service commerce companies. Our ecosystem enables companies to thrive in an ...

New

EverCommerce

EverCommerce - Staff Software Engineer

$150K - $170K/yr

... 725,000+ customers. As a leading service commerce platform, our modern digital and mobile ... Skills and Experience needed for success in this role: * Strong software engineering background ...

EverCommerce

EverCommerce - Senior Security Engineer

$117K - $160K/yr

... 725,000+ customers. As a leading service commerce platform, our modern digital and mobile ... Identity and access management * Endpoint security * Network & cloud security * Data security

next page

Showing results 1-20

All JobsEvercommerce JobsEvercommerce Customer Success Manager Jobs

Evercommerce Jobs Information

Does EverCommerce pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at EverCommerce?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at EverCommerce?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at EverCommerce feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at EverCommerce get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and November 2025.

Is it stressful to work at EverCommerce?

Some people feel stressed here.
57% of people say they often feel stressed at work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at EverCommerce enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at EverCommerce recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at EverCommerce?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at EverCommerce?

Most people are given support to advance their career here.
In the last year, 100% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think EverCommerce’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how EverCommerce is doing?

Most people feel well informed about how the company is doing.
88% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at Evercommerce?

What are the most popular categories at Evercommerce?

Infographic showing various Customer Success Manager job openings at Evercommerce in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

EverCommerce Payments - Customer Success Manager (Remote, US)

EverCommerce

Remote

Full-time

Medical, Retirement

Posted 13 days ago

EverCommerce rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

211th of 246 rated software companies

Job description

Job Description
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 745,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries.
We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en
The EverCommerce Payments organization, also known as PaySimple, is focused on delivering unparalleled value to our partners and customers through frictionless embedded payments and commerce solutions at scale.
We are looking for a Customer Success Manager to join our EverCommerce Payments brand to develop deep relationships with an assigned portfolio of our most valuable customers to educate, drive adoption, and masterfully navigate value add conversations with customers who utilize our software and payment solutions.
You are an experienced and strategic account manager who has managed a large portfolio of accounts, preferable in the SaaS space. You have experience scaling playbooks and balancing 1:1 and 1:many outreach. You are comfortable and confident in outbound communication to a diverse set of stakeholders and company representatives. You are a self-motivated individual who prides yourself on building and leveraging relationships to drive revenue, advocating for customers, and keeping cool under pressure. You have experience in onboarding or implementation, showing you can communicate the benefits of change and drive deep and successful adoption of a new tool. You are motivated by helping businesses find efficiency and reach their potential and have a knack for leveraging multiple relationships to reach goals. You are driven to exceed company, team and individual goals. You thrive in an environment that you can help evolve, grow, and improve as we expand into new territories, businesses, and products. You are comfortable and confident working with large data sets in order to make recommendations to small business owners and/or track and report on the performance of your portfolio. Not required, but highly valued: experience in the electronic payment processing industry, associated pricing models, and industry best practices.
Responsibilities:
  • Establish yourself as a trusted advisor to your accounts, lending your business acumen to growing SMBs
  • Master our payment solutions, supported products and services, and integration capabilities in order to provide small business customers with consultative guidance
  • Scale playbooks and best practices across multi-location accounts, third-party partners, integrated software solutions
  • Ongoing management of 1:1 accounts and implement 1:many strategies for channel growth
  • Identify on-going sales opportunities within portfolio to generate growth, referrals, and new leads
  • Upsell unused functionality and features in order to increase utilization, revenue, and reduce attrition
  • Passionately support EVCM Payments /PaySimple's commitment to create an outstanding experience for all of our customers

Experience and Skills:
  • 2-4 years managing a portfolio of accounts (SaaS account management a plus)
  • Experience and demonstrated success in a high-volume sales or account management capacity, engaging with VP/C-suite/SMB owners
  • Organized, detail-oriented individual capable of meeting short-deadline goals on a daily basis
  • Ability to prioritize the most important activities daily to maximize time spent on each account
  • Strong excel skills with the ability to understand, analyze and interpret data to make organizational, planning and problem-solving decisions.
  • Strong written and oral communication skills
  • A team player who performs well independently
  • Ability to multitask, take direction and execute with precision
  • Must be a confident, adaptable self-starter
  • Previous payment processing related experience a plus

Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits and Perks:
  • Flexibility to work where/how you want within your country of employment - in-office, remote, or hybrid
  • Continued investment in your professional development
  • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program

Compensation:
The on-target earnings compensation (base + commissions) for this position is $70,000 to $80,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

What EverCommerce employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply