14 Dow Customer Service Representative Jobs Hiring Near You

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
Dow has an opportunity as a Journey Millwright-Represented/Tariff in Midland, MI.
The Journeyman Millwright will troubleshoot and repair all rotating equipment onsite, remove and set equipment/machinery, repair equipment/vessels, and perform preventative maintenance on equipment. They will be working with varying degrees of precision tolerances.
Responsibilities:

• Perform safe maintenance to rotating equipment, including: pumps, compressors, ventilation, agitators, seals, hoists, etc.
• Bolt/unbolt piping and equipment, perform proper torque and gasketing techniques, maintain threaded piping connections.
• Safely work in all conditions/environments, to include: shop areas, process areas, outside conditions -- all forms of weather, elevated locations, confined space, within a team or individual contributor.
• Successfully complete all required training.
• Complete timely and accurate data entry in support of reliability efforts.
• Participate in all Safety Meetings and safety improvements
• Oversees Millwright Apprentices and is able to give directions and assistance when needed
• Fabricates parts if not commercially available, using machines and hand tools common to the trade.
• Determines needs, analyzes, and make necessary running adjustments, repairs, and overhauls mechanical equipment.

Required Qualifications:

• A minimum of a High School diploma or GED is required
• Must be willing to work weekends, and holidays, if required.
• Must be willing to work overtime (extra hours beyond your regular scheduled) if required.
• Must be able to work a 4-10 schedule (4 days per week at 10 hours per day) and/or 5-8's (5 days a week at 8 hours a day) with occasional overtime as dictated by business needs. Participates in an after hour call rotation for night and weekend coverage.
• Current, valid US driver's license.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process

Preferred Qualifications:

• Millwright Journeyman card
• Familiarity with Optic and/or Laser alignment techniques.
• NCCER certified in Millwright or Mechanical type craft (NCCER Certification obtained through an Instructor Led Training Program is a preference).
• Knowledgeable in the maintenance of and the proper installation/replacement of rolling element bearings, single and double mechanical seals, shaft couplings and rotating shaft assemblies, and general rotating equipment of all types.
• Procedure use - this includes field use, review, revise, and development of procedures.
• Proficiency in Microsoft applications, such as Word and Excel, and have the ability to learn new systems quickly.

Knowledge, Skills, and Abilities:

• Be competent in the use of the maintenance tools to include measuring tools such as inside/outside micrometers, depth gauges, etc., for shaft to shaft alignment.
• Ability to work in a safe manner. Safety is a top priority at Dow. Every individual at Dow is expected to make safety a priority.
• Strong troubleshooting skills.
• Strong written, verbal communication, reading, listening, and comprehension skills.
• Able to communicate with a very diverse population which is spread across the site.
• Strong multi-tasking and time management skills.
• Demonstrate leadership skills - inspire others and lead them through influence.
• A self-starter who is self-motivated and can identify, prioritize and accomplish multiple tasks.
• Able to work with independently with minimal supervision within an empowered team environment.
• Utilize functional, technical knowledge, company standards and educational background or experience to analyze and solve problems.
• Effectively work and maintain relationships with the Natural Work Teams and key stakeholders with diverse perspectives and background is essential including Engineers, Operations personnel, and co-workers to identify and resolve technical issues

Physical Requirements:
Must be willing and able to do the following with or without a reasonable accommodation.

• Wear safety equipment, such as earplugs, goggles, and steel-toed shoes
• Perform frequent bending, reaching, and lifting.
• Climb stairs/ladders and work high off the ground.
• Stand or walk for extended periods of time.
• Our safety equipment has weight restrictions. To qualify, you must be able to use standard safety equipment which is rated for someone who weighs 300 pounds or less.

Additional notes:

• This position does not offer relocation assistance

Benefits - What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.