60 Crowdstrike Customer Success Manager Jobs Hiring Near You

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role:
Get Data In (GDI) Integrations Content team at Next Gen-SIEM is responsible for building out of the box integrations for 3rd party products to ingest and parse data into SIEM platform. We are looking for a passionate Security Engineer with expertise in data ingestion and integration for SIEM. This role focuses on designing, developing, and maintaining out of the box data connectors for CrowdStrike Next-Gen SIEM, ensuring seamless ingestion of security data from various third-party products.
The ideal candidate has hands-on experience in cybersecurity, data ingestion pipelines, log collection mechanisms, and security event processing. You should be well-versed in industry-standard data ingestion and integration methods and possess strong knowledge about security products and platform
This role is hybrid, on-site at our NYC Office Location. Candidates should be comfortable visiting the office twice a week once the development center is established.
What You'll Do:

• Evaluate, develop, maintain, and enhance data connectors and parsers to ingest data from third-party security products into CrowdStrike Next-Gen SIEM
• Set up and maintain a lab or test environment for security products to validate data connectors and troubleshoot issues
• Troubleshoot and resolve issues with existing data connectors to ensure reliable log ingestion
• Collaborate with internal teams to define efficient logging, error handling, data normalization and documentation for data connectors
• Research and implement best practices for ingesting security logs from Firewalls, IDS/IPS, Cloud Security products, Endpoint Security, and other security products and platforms
• Write and maintain high-quality technical documentation for integration methods and troubleshooting guides
• Provide on-call support for critical data ingestion issues and production incidents
• Work with customers, customer success and customer support teams to troubleshoot and resolve data ingestion-related issues and ensure effective communication

What You'll Need:

• Bachelor's or Master's degree in Computer Science or related field or equivalent work experience.
• 6+ years of experience in cybersecurity and SIEM integrations
• Experience in developing data connectors or ingestion pipelines for SIEM platforms such as Splunk, Sentinel, Exabeam, QRadar etc.
• Experience in security data normalization schemas, parsing and data enrichment
• Experience in setting up and managing environments for security products such as Firewalls, IDS/IPS, EDR, CASB, Identity Security, Email Security etc.
• Experience with security events and its formats such as Syslog, CEF, LEEF, JSON, XML
• Working knowledge of log processing or shipping tools such as Cribl, Splunk forwarder, Azure monitoring agent, LogScale log collector etc.
• Working knowledge on cloud-native logging services such as AWS CloudWatch, Azure Monitor, or GCP Logging
• Proficiency in at least one programming language, preferably Python or Go
• Strong documentation, communication and customer interaction skills
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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Right to Work
CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $120,000 - $180,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.
For detailed information about the U.S. benefits package, please click here.