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CPS Energy
CPS Energy

45 Cps Energy Customer Service Representative Jobs Hiring Near You

CPS Energy

Dir Senior Counsel

San Antonio, TX

$125K - $170K/yr

... customer service operators, community representatives, safety and security specialists ... Pay Grade Executive Position Summary CPS Energy is seeking a Director, Senior Counsel to join the ...

CPS Energy

Dir Senior Counsel

San Antonio, TX · On-site

$125K - $170K/yr

... customer service operators, community representatives, safety and security specialists ... Pay Grade Executive Position Summary CPS Energy is seeking a Director, Senior Counsel to join the ...

CPS Energy

Engineering Associate 1

San Antonio, TX · On-site

... and Service Restoration (FLISR), MicroGrid, and Distributive Energy Resources (DER) e.g. batter ... to CPS Energy operations and customers Minimum Skills Minimum Knowledge and Abilities Basic ...

CPS Energy

Engineer

San Antonio, TX · On-site

... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer Sr

San Antonio, TX · On-site

$94K - $129K/yr

... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer Sr

San Antonio, TX · On-site

$94K - $129K/yr

... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer

San Antonio, TX · On-site

... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer

San Antonio, TX · On-site

... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer Sr

San Antonio, TX · On-site

$94K - $129K/yr

... customer service operators, community representatives, safety and security specialists ... CPS Energy will comply with all laws and regulations.

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CPS Energy Jobs Information

Do workers at CPS Energy get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Does CPS Energy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

At CPS Energy, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from CPS Energy affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at CPS Energy?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and May 2026.

Do workers at CPS Energy worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do CPS Energy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at CPS Energy?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do CPS Energy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at CPS Energy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at CPS Energy?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at CPS Energy good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at CPS Energy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CPS Energy get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at CPS Energy?

Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CPS Energy enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CPS Energy recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at CPS Energy?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at CPS Energy?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think CPS Energy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how CPS Energy is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Cps Energy?
Infographic showing various Customer Service Representative job openings at Cps Energy in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Plant Technical Support Manager

CPS Energy

San Antonio, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

CPS Energy rating

8.2

Company rating: 8.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!

Open Till Filled:

Power Generation: Calaveras                                                               Location: San Antonio, Tx

Pay Grade

17

Position Summary

The Plant Technical Support Manager provides Combustion Turbine / Gas Turbine / Steam Turbine technical support for operations and maintenance to support the safe, reliable, and efficient operation of the Combined Cycle Power Plants, Peaking Gas Turbine Plants and Conventional Plants within the CPS Energy Generation Fleet. This position will be involved in, but not limited to, CT/GT/ST technical oversight, planning, directing, and coordinating CT/GT/ST related tasks, and optimizing equipment, materials, processes, and procedures. Achieves CT/GT/ST operational and maintenance objectives by contributing specific CT/GT/ST technical information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing projects to improve productivity and quality; resolving problems; completing audits; identifying trends; implementing change. Position will be responsible for developing and maintaining plant budgets associated with CT/GT/ST related expenses.
 

Tasks and Responsibilities
  • Provides specialized technical direction, support and assistance to operations and maintenance by formulating and implementing technical solutions for improved CT / GT / ST unit performance.
  • Analyzes and evaluates operations, maintenance, and performance levels in the plant environment.
  • Review and recommends conversions, upgrades, modifications and/or new products as appropriate to achieve operational performance. Directs and coordinates projects to improve CT / GT / ST efficiency and reliability.
  • Assists with inspections of all assigned equipment during outages or overhauls to evaluate overall condition and document remaining life assessment.
  • Continuously monitors technical bulletins and similar published materials applicable to the responsible assets. Generates work notifications and preventative maintenance plans in the computerized maintenance management system in support of unit reliability.
  • Responds to operating and project needs, provides lead role for CT / GT / ST unit and equipment performance evaluation, optimizes resource use and maximizes reliable power generation and revenue.
  • Maintains current, readily available records on all CT / GT / ST parts; tracks the repair and status of each part; assists in tracking parts delivery for outages and ensures proper pricing and delivery.
  • Provides support related to Station(s) Service Agreements, including but not limited to frequent interface with OEM CSL, outage coordination, technical information, parts support, monthly operational data, and monthly meetings.
  • Supervise operations and maintenance team that oversees projects and manages performance activities for our Combined Cycle Plant,Gas Turbine peaking units and Conventional Plants.
  • Confers with Engineers, Plant Personnel and Management to develop mitigation plans, design modifications, operational changes and changes in maintenance practices and/or new system implementation to prevent repetitive failures and/or improve CT / GT / ST unit performance.
  • Makes recommendations to improve employee health and safety to support a zero accident/incident rategoal.
  • Prepares budget submittals through cost estimating of projects.
  • Develops equipment specifi cations, contractual agreements and performs project management activitiessuch as outage planning and execution.
  • Directs department activities to support maintenance in troubleshooting the causes of repetitive failures andunusual events such as unit deratings or trips.
  • Recruits employees, assign, direct and evaluate their work and oversee the development and maintenanceof staff competency.
  • Oversees tests that analyze design, feasibility, operation, equipment condition and performance of the facility.
  • Performs related duties as assigned.
Minimum Skills
Minimum Knowledge and Abilities
Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective use of plant equipment and staff.
Ability to achieve operational and maintenance objectives by developing strategic plans and reviews; prepares and completes action plans; resolves problems; completes audits; identifies trends; and implements change.
Ability to direct multiple activities in a highly dynamic environment that requires continuous re-prioritization as determined by operational and maintenance situations that arise daily.
Ability to effectively communicate with Power Generation personnel and across other business units.
Results driven, analytical, self-motivated, and detail oriented with the ability to logically identify alternative solutions or approaches to complex problems.
Ability to demonstrate comprehensive knowledge of the maintenance work management processes.
Ability to display extensive knowledge and experience in Turbine technologies.
Ability to successfully work to reach company goals in an environment in which a wide degree of experience is required.
Ability to effectively set and communicate expectations and directives to staff.
Must have demonstrated accountability and have a strong record of successful execution.
Proven leadership skills. Accomplished in organizing, coordinating, and directing broad functional activities and those personnel reporting to this position.
Possesses process discipline capabilities to drive standards, goals, metrics, scorecards to drive consistent performance.
Ability to use the plant historian and other operating/monitoring/control systems.
Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents.
Ability to delegate assignments to appropriate parties.
Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.
Understanding of applicable environmental and regulatory permits and limits.
Ability to use the plant DCS controls & turbine control system, and other operating/monitoring/control systems.
Possess a valid driver's license with a history of a safe driving record in accordance with CPSE policies, procedures, safety standards, and applicable laws and regulations.
Ability to work at any CPS Energy plant locations.
Ability to work non-standard work hours such as nights, weekends and holidays as necessary to support the plant(s).
Preferred Qualifications
  • PE registration / State of Texas
  • Expertise of power plant or similar experience
  • Specific experience operating and/or maintaining 7FA combustion turbines and LM6000 aeroderivative gas turbines, 7FA and/or LM6000 GT OEM Training.  
  • Specific experience operating and/or maintaining GE, Siemens, Westinghouse, ABB steam turbinesBasic knowledge of plant, equipment, & plant systems (including auxiliary systems).
  •  Basic Knowledge and Support
Competencies
Working Safely
Making Accurate Judgments and Decisions
Displaying Technical Expertise
Driving Projects to Completion
Prioritizing and Organizing Work
Driving Continuous Improvement
Minimum Education
Bachelor of Science degree in Engineering and advanced related experience or an equivalent combination of education and experience working with Gas Turbines.
Required Certifications
Working Environment
Work is performed both indoors and outdoors. Operating computer, manual dexterity, talking, hearing, and repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.
Employee may potentially be exposed to hazardous chemicals, wet or humid conditions, outdoor weather, noisy and dusty environment.
Ability to travel to and from meetings, training sessions or other business related events.
After hours work is required to support plant operations and maintenance outage activities as needed. Weekend call duty rotations.
Physical Demands
Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

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