Conexess
Conexess

26 Conexess Group Project Manager Jobs Hiring Near You

Conexess Group is an information technology company providing IT staffing and project management services. Founded in 2009, the company is headquartered in Nashville, USA, with a team of 201-500 ...

Mainframe CICS Engineer - 100% Remote

$50.25 - $64.50/hr

Conexess Group is an information technology company providing IT staffing and project management services. Founded in 2009, the company is headquartered in Nashville, USA, with a team of 201-500 ...

The role also provides user training and serves as a liaison between the PMO, IT, and business stakeholders to ensure the platform meets evolving organizational needs. This is a highly visible ...

We are seeking candidates with broad IT operations leadership experience, combining handson infrastructure management, network engineering, security, and project delivery across multisite and ...

... projects in a fast-paced environment. * • Strong organizational skills with keen attention to detail. * • Proficiency in Microsoft Office (Excel, Word, Outlook). * • Bachelor's degree in ...

Support management with assigned specialty projects and ad hoc initiatives. * Participate in the Book of Record project, ensuring accuracy and alignment across systems. * Contribute to special ...

next page

Showing results 1-20

I.T. Operations Center Technicial Level II - Nights

I.T. Operations Center Technicial Level II - Nights

Conexess

Brentwood, TN

Other

Posted 12 days ago


Job description

Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.

Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.

POSITION SUMMARY:
Intermediate role within the ITS Operations Center handling complex triage, advanced smart-hands, carrier/vendor lifecycle management to SLA closure, and mentoring Technician I staff. Operates within two-person 12-hour shifts to sustain compliance and resiliency.
ESSENTIAL FUNCTIONS:
Monitoring & Vendor Management

  • Lead carrier ticket lifecycle: investigate, escalate per playbooks, document follow-ups every hour, drive to resolution
  • Execute advanced smart-hands: patching, optics swaps, console access, demarc testing under engineer direction
  • Validate CI accuracy and remediation steps; ensure proper outage communications
Data Center Operations & Compliance
  • Own monthly compliance record submission; audit SOP/runbook adherence; recommend improvements
  • Support after-hours change window monitoring; act as on-site observer and log outcomes
Incident Support
  • Support major incident bridges: capture timeline, ensure ticket hygiene, facilitate warm handoffs
  • Provide coaching to Technician I on troubleshooting and documentation standards

QUALIFICATION, EDUCATION, KNOWLEDGE, SKILLS:
Qualifications:
  • On-site role; 12-hour Panama rotation including weekends/holidays
  • Works as part of a two-person shift team (Day Shift 7:00 am to 7:00 pm)
Education:
Vocational/Associate degree in IT or related (Bachelor's preferred)
Knowledge:
  • Client/EMS, UPS/ATS familiarity
  • Network troubleshooting and vendor coordination
  • Service management tooling (ServiceNow or equivalent)
Skills:
  • Strong troubleshooting and disciplined documentation
  • Effective vendor coordination
  • Ability to coach junior technicians
  • Calm under pressure

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:
On-site data center environment with frequent standing/walking, lifting up to 40 lbs, PPE adherence, and exposure to environmental noise; safe work practices required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job responsibilities.
The position is: On-site


Conexess logo

About Conexess

Sourced by ZipRecruiter

One size does not fit all. That’s why we work with you to design a strategy that fits your organizations, coupled with a responsive relationship that ensures we get the job done right. We accomplish this using a very practical strategy built on 3 steps: Understand. Identify. Deliver. Our professionals place a high value on building a relationship with you and your organization, taking time to know the intricacies, nuances and desired skill set of what you’re looking for. With a vast knowledge and understanding of the staffing industry, we have built a network of highly-talented individuals and fantastic organization just waiting to be matched. And we’re not stopping. We will work to find exactly the right fit for you that not only solves your present challenge, but also sets you up for future success. We are committed to-yes, in fact, passionate about-creating a strategy that brings the right talent in the door today and for years to come.

Company size

51 - 200 Employees

Headquarters location

Nashville, TN, US

Year founded

2009

Social media