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60 Conexess Group Jobs Hiring Near You

Conexess Group

VIM/OpenText Architect

Conexess Group is seeking a VIM/OpenText Architect to design and architect scalable solutions tailored to business needs. The role involves leading enhancements and integrations of VIM and OpenText ...

Conexess Group

Mainframe CICS Engineer - 100% Remote

$50.25 - $64.50/hr

Conexess Group is seeking a detail-oriented CICS Mainframe Engineer to oversee the installation, maintenance, and support of IBM mainframe systems. This role focuses on ensuring efficient operation ...

Conexess

Technical Support Analyst

Brentwood, TN · On-site

Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also ...

Conexess

SQL/SSIS/SSRS Developer (Remote)

IL · Remote

Conexess Group is aiding a large healthcare client in their search for a SQL Developer in a remote capacity. This is a long-term opportunity with a competitive compensation package. Responsibilities ...

Conexess

AI Principal Engineer (Remote)

Franklin, TN · Remote

Conexess Group is aiding a large healthcare client in their search for an AI Principal Engineer in a remote capacity. This is a direct hire opportunity with a competitive compensation package. The ...

Conexess

Tableau Engineer (Remote)

Franklin, TN · Remote

Conexess Group is aiding a large healthcare client in their search for a Tableau Engineer in a remote capacity. This is a long-term contract opportunity with a competitive compensation package.

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I.T. Operations Center Technicial Level II - Nights

I.T. Operations Center Technicial Level II - Nights

Conexess

Brentwood, TN

Other

Posted 9 days ago

Job description

Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.

Our history:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nationwide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to-hire, and direct placements. We have a wide range of recruiting capabilities, from help desk technicians to CIOs. We are also capable of offering project-based work.

POSITION SUMMARY:
Intermediate role within the ITS Operations Center handling complex triage, advanced smart-hands, carrier/vendor lifecycle management to SLA closure, and mentoring Technician I staff. Operates within two-person 12-hour shifts to sustain compliance and resiliency.
ESSENTIAL FUNCTIONS:
Monitoring & Vendor Management

  • Lead carrier ticket lifecycle: investigate, escalate per playbooks, document follow-ups every hour, drive to resolution
  • Execute advanced smart-hands: patching, optics swaps, console access, demarc testing under engineer direction
  • Validate CI accuracy and remediation steps; ensure proper outage communications
Data Center Operations & Compliance
  • Own monthly compliance record submission; audit SOP/runbook adherence; recommend improvements
  • Support after-hours change window monitoring; act as on-site observer and log outcomes
Incident Support
  • Support major incident bridges: capture timeline, ensure ticket hygiene, facilitate warm handoffs
  • Provide coaching to Technician I on troubleshooting and documentation standards

QUALIFICATION, EDUCATION, KNOWLEDGE, SKILLS:
Qualifications:
  • On-site role; 12-hour Panama rotation including weekends/holidays
  • Works as part of a two-person shift team (Day Shift 7:00 am to 7:00 pm)
Education:
Vocational/Associate degree in IT or related (Bachelor's preferred)
Knowledge:
  • Client/EMS, UPS/ATS familiarity
  • Network troubleshooting and vendor coordination
  • Service management tooling (ServiceNow or equivalent)
Skills:
  • Strong troubleshooting and disciplined documentation
  • Effective vendor coordination
  • Ability to coach junior technicians
  • Calm under pressure

WORK ENVIRONMENT AND TRAVEL REQUIREMENTS:
On-site data center environment with frequent standing/walking, lifting up to 40 lbs, PPE adherence, and exposure to environmental noise; safe work practices required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job responsibilities.
The position is: On-site

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About Conexess

Sourced by ZipRecruiter

One size does not fit all. That’s why we work with you to design a strategy that fits your organizations, coupled with a responsive relationship that ensures we get the job done right. We accomplish this using a very practical strategy built on 3 steps: Understand. Identify. Deliver. Our professionals place a high value on building a relationship with you and your organization, taking time to know the intricacies, nuances and desired skill set of what you’re looking for. With a vast knowledge and understanding of the staffing industry, we have built a network of highly-talented individuals and fantastic organization just waiting to be matched. And we’re not stopping. We will work to find exactly the right fit for you that not only solves your present challenge, but also sets you up for future success. We are committed to-yes, in fact, passionate about-creating a strategy that brings the right talent in the door today and for years to come.

Company size

51 - 200 Employees

Headquarters location

Nashville, TN, US

Year founded

2009

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