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Conduent
Conduent

60 Conduent Transaction Processor Jobs Hiring Near You

Conduent, Inc.

Project Director

Latham, NY

... Transaction Processing, Customer Support Services, Payment Processing, and/or Data Center ... Strategic Thinking & Execution Flexible Working At Conduent, we want you to be yourself. We ...

Conduent, Inc.

Project Director

Latham, NY · On-site

... Transaction Processing, Customer Support Services, Payment Processing, and/or Data Center ... Strategic Thinking & Execution Flexible Working At Conduent, we want you to be yourself. We ...

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Conduent Jobs Information

What is it like to work at Conduent?

Conduent is a global digital transformation company that values innovation, collaboration, and customer-centricity, fostering a dynamic and inclusive work environment.

The company's structure is designed to support a flexible and agile approach, with teams working together to deliver solutions that drive business outcomes for clients across various industries. Conduent's work environment is characterized by a mix of on-site and remote work arrangements, allowing employees to balance work and personal life.

Working at Conduent may appeal to candidates who are passionate about leveraging technology to drive business transformation and are looking for opportunities to develop their skills in a fast-paced and innovative environment.

Do workers at Conduent get paid breaks?

Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Conduent pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
61% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 89 people who took the Breakroom Quiz between June 2025 and June 2026.

At Conduent, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Conduent affordable enough for their workers?

Only some people say the health insurance costs are okay.
66% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Conduent?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 88 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 32% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 60 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Conduent worry about hours?

Some people worry about getting enough hours.
35% of people report they worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Conduent workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Conduent workers to change shifts?

Some people find it hard to change shifts.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 79 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Conduent?

Some people find it hard to get time off.
46% of people report it’s hard to get time off.
Based on data from 72 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Conduent managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Conduent spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Conduent?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 79 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Conduent good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Conduent feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Conduent get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Conduent?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 89 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Conduent enjoy their jobs?

Only some people enjoy their job.
47% of people report they don’t enjoy their job.
Based on data from 76 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Conduent recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 92 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Conduent?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 87 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Conduent?

Most people aren’t given support to advance their career here.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 82 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Conduent’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 84 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Conduent is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 80 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Transaction Processor jobs?
What are the most popular jobs at Conduent?
What are the most popular categories at Conduent?
Infographic showing various Transaction Processor job openings at Conduent in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.
Benefits Call Center Representative

Benefits Call Center Representative

Conduent, Inc.

Chesapeake, VA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Conduent rating

5.9

Company rating: 5.9 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

37th of 72 rated call and contact centers

Job description


Benefits Call Center Representative
ONSITE - Chesapeake, VA
Monday - Friday | 8:30 AM - 5:30 PM EST
Pay: $16/hour -please note this rate may be below your state's minimum wage. Consider this when applying.
  • Some overtime may be required.
    Growth opportunities!
    Health benefits for you and your family, including medical, dental, and vision, starting on day 1!
  • About the Role
    As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work.
    Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller.
  • Requirements:
    We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have:
    • Previous call center experience with high-volume calls
    • Experience with healthcare or employer benefits (highly preferred)
    • Keyboarding and MS Office proficiency
    • Basic computer knowledge (command prompts, shortcuts, troubleshooting)
    • Excellent verbal and written communication skills
    • Strong problem-solving skills
    • Ability to multitask effectively
    • Ability to work independently with minimal supervision
    • High school diploma or GED
    • Successful background check & drug test (includes education and employment verification)
    • Must be 18 years of age or older
  • Key Duties:
    • Help participants understand plan options and provisions
    • Respond to client inquiries via phone and web
    • Complete customer-related transactions with limited supervision
    • Meet accuracy and timeliness standards
    • Document calls thoroughly in the case management system
    • Complete callbacks promptly and escalate when necessary
    • Follow call center policies, procedures, and performance metrics
    • Provide guidance on required forms and next steps
    • Perform additional duties as assigned
    • Comply with all company policies and standards
  • Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.

About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

What Conduent employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017

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