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Adjustments Transaction Processor

Location: Onsite - Milwaukee, WI
Pay Rate: $17.50 per hour
Schedule: Monday-Friday, 8:00 AM - 4:30 PM (or until daily work is completed). Overtime may be required.

Position Overview

The Adjustments Transaction Processor is an entry-level, onsite role responsible for performing a variety of transaction processing and account adjustment activities. This position supports business operations through accurate data entry, document processing, and account reconciliation while following established procedures and guidelines.

A typing assessment is required for this role.

Typing Assessment Requirement

• A typing assessment (minimum 40 WPM) will be sent via email after application completion
• Candidates must also complete a typing assessment during the interview process

Key Responsibilities

• Post payments and adjustments to customer accounts
• Research and resolve payment discrepancies
• Set up debts and process account adjustments
• Reissue checks; process stop payments and EFT payments
• Run and review reports
• Contact employers or payors to obtain additional payment information
• Prepare and send letters and outbound correspondence
• Ensure accounts are balanced prior to transmitting data
• Perform high-accuracy data entry with discretion
• Sort, image, archive, and classify documents by form type
• Identify documents and their purpose; create and maintain databases
• Capture and verify data according to client and contract requirements
• Verify data extracted from automated tools
• Transmit processed data to the appropriate next level
• Comply with all company policies, procedures, and standards
• Perform other duties as assigned

Qualifications

• Must be at least 18 years of age
• High school diploma or GED required (some college preferred)
• Ability to pass a criminal background check and drug screen
• Strong attention to detail and accuracy
• Ability to work independently and follow detailed procedures
• Comfortable sitting for long periods while working at a computer
• Strong computer and data entry skills
• Quick learner with the ability to multitask
• Experience in accounting, bookkeeping, payroll, accounts receivable, or accounts payable is preferred
• Vocational training, certification, licensure, or equivalent experience may be required in some areas

General Profile

• Entry-level role with limited requirements for licenses, training, or certifications
• Ability to perform analytical and operational processes
• Applies learned skills and experience to complete assigned work
• Works within established procedures and practices
• Receives close supervision and guidance

Functional Knowledge

• Basic knowledge across a range of processes, procedures, and systems

Business & Interpersonal Skills

• Understands how teams work together to achieve company goals
• Contributes positively through quality work and information sharing
• Follows standardized workflows and detailed task instructions
• Communicates information and ideas clearly and effectively

Problem Solving

• Able to solve routine problems independently
• Limited discretion beyond established procedures

 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.