Responsibilities for Sr Desktop Support Technician(VIP)
At least 15 - 20 years' experience
Support of Executive suite is a must
ServiceNow Experience a must
Some A/V support
Bi-lingual required
CompuCom Senior Executive Support Engineer ("Sr Desktop Engineer”) will deliver:
Break/Fix
Deskside Software Support
IMAC, and Smart Hands Services to a mutually agreed group of End Users
designated as Executives.
The Sr Desktop Engineer provided to perform the Services should possess
experience supporting executives in a corporate campus environment.
Training shift will be 9a - 6p but permanent shift will be 7a - 4p.
Reliable transportation is a must
Qualifications for Desktop Support Technician
CompTIA A+
5+ years of proven deskside support experience working in a fast-paced enterprise environment
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution. Achieves SLA attainment rate of 90% or above
Extensive experience working with Windows 7/10 and Mac OS
Ability to prioritize and manage several milestones and projects efficiently
Professional written and interpersonal skills are essential when communicating with customers and end users
Experience installing and configuring computer systems and applications for a large company
Experience supporting a conference room with familiarity in AV hardware/software
ServiceNow experience preferred
Bi-lingual preferred English/Spanish
Service Now, C-Suite experience and past A/V support is required. Candidate MUST also be bi-lingual| Heavy Apple/MAC and Windows experience with troubleshooting| Please be sure that all requirements are visible on the resume | OT and OC should be expected | exact location: 9405 NW 41st ST Doral, FL 33178 | Initial interviews will start next week At least 15 - 20 years' experience Support of Executive suite is a must ServiceNow Experience a must Some A/V support Bi-lingual required CompuCom Senior Executive Support Engineer ("Sr Desktop Engineer”) will deliver: Break/Fix Deskside Software Support IMAC, and Smart Hands Services to a mutually agreed group of End Users designated as Executives. The Sr Desktop Engineer provided to perform the Services should possess experience supporting executives in a corporate campus environment. Training shift will be 9a - 6p but permanent shift will be 7a - 4p. Reliable transportation is a must