IT Support Engineer II
San Francisco, CA · On-site
As Collective Health IT, we prioritize building strong relationships with our users by proactively ... Take care of our hardware and software from purchase to setup, and eventually recycling old ...
25 Collective Health Software Engineer Jobs Hiring Near You
IT Support Engineer II
San Francisco, CA · On-site
As Collective Health IT, we prioritize building strong relationships with our users by proactively ... Take care of our hardware and software from purchase to setup, and eventually recycling old ...
Operations FP&A Manager
Lehi, UT · Hybrid
The FP&A Manager is tasked with significantly enhancing Collective Health's Financial Planning and ... Engineering (R&D). A core responsibility is to move beyond mere financial reporting to provide ...
Operations FP&A Manager
Lehi, UT · Hybrid
The FP&A Manager is tasked with significantly enhancing Collective Health's Financial Planning and ... Engineering (R&D). A core responsibility is to move beyond mere financial reporting to provide ...
Lead Data Analyst
San Francisco, CA · On-site
At Collective Health, we're transforming how employers and their people engage with their health ... Identify bottlenecks in the data lifecycle and partner with Data Engineering and Data Architect to ...
Lead Data Analyst
San Francisco, CA · On-site
At Collective Health, we're transforming how employers and their people engage with their health ... Identify bottlenecks in the data lifecycle and partner with Data Engineering and Data Architect to ...
... Engineering, and serve as the primary analytics thought partner to our internal and external ... This role sits at the center of how Collective Health uses data to serve its clients. Done well, it ...
... Engineering, and serve as the primary analytics thought partner to our internal and external ... This role sits at the center of how Collective Health uses data to serve its clients. Done well, it ...
Lead Data Analyst
San Francisco, CA · On-site
At Collective Health, we're transforming how employers and their people engage with their health ... Identify bottlenecks in the data lifecycle and partner with Data Engineering and Data Architect to ...
Lead Data Analyst
San Francisco, CA · On-site
At Collective Health, we're transforming how employers and their people engage with their health ... Identify bottlenecks in the data lifecycle and partner with Data Engineering and Data Architect to ...
Collective Health Jobs Information
Do workers at Collective Health get paid breaks?
Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
100% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
Does Collective Health pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
50% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do workers at Collective Health worry about hours?
Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
How easy is it for Collective Health workers to change shifts?
Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2025.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2025.
How easy is it to get time off at Collective Health?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do Collective Health managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do jobs at Collective Health spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
How easy is it to take sick days at Collective Health?
Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do people at Collective Health feel treated with respect by their managers?
Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do people at Collective Health get to take their breaks without interruption?
Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Is it stressful to work at Collective Health?
Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do people at Collective Health enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
Do people at Collective Health recommend working with their team?
Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do people get enough training when they start at Collective Health?
Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people report they got enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
Do people get support to advance at Collective Health?
Only some people are given support to advance their career here.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
In the last year, 40% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and August 2025.
Do people think Collective Health’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2025.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and March 2025.
Do workers feel well informed about how Collective Health is doing?
Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.
What other companies are hiring for Software Engineer jobs?
What are the most popular jobs at Collective Health?
What are the most popular categories at Collective Health?
Full-time
Medical, Retirement, PTO
Posted 5 days ago
Collective Health rating
7.5
Based on 6 frontline employees who took The Breakroom Quiz
203rd of 492 rated business services
Job description
As Collective Health IT, we prioritize building strong relationships with our users by proactively resolving their daily challenges. We operate with a service-first mindset, emphasizing empathy and collaboration to enhance organizational productivity and streamline workflows. As a vital member of our IT team, you will play a key role in delivering a high-quality, professional experience to everyone.
We are a lean, mission-driven team dedicated to removing operational friction, allowing our users to focus on advancing our next-generation healthcare platform. We are committed to achieving significant impact and modernizing IT operations. We seek a versatile, proactive, and continuous learner who thrives on ownership and embraces new challenges. If this aligns with your professional aspirations, we invite you to read on.
What you'll do:- Support our team: Help employees with their day-to-day tech issues by troubleshooting problems via email, chat, or in person.
- Set up new hires: Handle the onboarding process for new employees, getting their hardware and software ready to go, and securely offboard people when they leave.
- Manage our gear: Take care of our hardware and software from purchase to setup, and eventually recycling old equipment.
- Fix and improve: Look for ways to make our daily IT tasks easier and faster, using scripts or better processes where they make sense.
- Create guides: Write simple, easy-to-follow how-to guides so people can solve common tech problems on their own.
- Support our systems: Keep our macOS and Windows computers, office conference room tech, and basic office networks running smoothly.
- Stay secure: Follow and enforce security best practices, like using two-factor authentication and keeping devices protected, to keep our data safe.
- Manage mobile devices: Use mobile device management tools to keep phones and tablets updated and secure.
- Technical Proficiency: Hands-on experience administering and troubleshooting macOS and Windows environments, including hardware, software, and A/V conference room technology.
- IT Operations: Proven background in managing full IT lifecycles, including user onboarding/offboarding and asset management (procurement to decommissioning).
- Networking & Systems: Applied knowledge of fundamental networking protocols (DNS, DHCP, VPN) and experience managing mobile device lifecycles using MDM solutions (e.g., Jamf).
- Security & Compliance: Commitment to IT security best practices, including endpoint protection, phishing awareness, MFA, and data privacy.
- SaaS Management: Experience supporting and troubleshooting modern collaboration tools, including Google Workspace, Okta, and Zoom.
- Automation: Proficiency in scripting (e.g., Bash, Python, or PowerShell) to optimize workflow efficiency and resolve recurring technical issues.
- Communication & Support: Demonstrated ability to deliver high-touch IT support to a diverse user base, ranging from individual contributors to executive leadership.
- Documentation: Ability to create clear, accessible knowledge base articles that facilitate user self-service and reduce technical friction.
- Proactive Problem Solving: A self-initiated approach to identifying operational challenges and driving process improvements.
You will be onsite at our San Francisco office 5x/week. #LI-onsite
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the hourly rate, you will be eligible for 35,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.#LI-LN1
What Collective Health employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom