33 Cision Customer Success Manager Jobs Hiring Near You

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.
Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we'll create the conversations of tomorrow.
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This role is responsible for owning net-new customer acquisition within Commercial segments by converting qualified prospects into first-time customers. This role creates new annual recurring revenue (ARR) through disciplined pipeline generation, structured discovery, and execution of defined sales plays in transactional to mid-market complexity environments.
What You'll Do

• Own and deliver net-new ARR quota within assigned Commercial segment.
• Generate and maintain sufficient qualified pipeline to achieve consistent new-logo revenue targets.
• Execute defined prospecting, discovery, value articulation, negotiation, and close processes.
• Apply structured sales methodologies aligned to established go-to-market standards.
• Maintain accurate forecasting and disciplined CRM documentation.
• Transition closed accounts to post-sale teams upon contract execution.
• Perform other duties and responsibilities as required to support business needs.

What You'll Bring

• 2-3 years years in related role or experience.
• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Experience in B2B sales with quota responsibility.
• Demonstrated ability to close new-logo business.
• Strong communication and discovery skills.
• Proficiency with CRM systems and sales tools.
• Preferred qualifications
  • Experience selling into Commercial or mid-market accounts.
  • Familiarity with structured qualification methodologies.
  • Experience in subscription-based or recurring revenue environments.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.
Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a "Top Diversity Employer" for 2021 by DiversityJobs.com.
Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.
Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com
For Individuals based in New York, Illinois, Colorado, Washington, and California, Cision is required to disclose a salary range for this role. This compensation range is specific to these states, however base pay may vary depending on a range of relevant factors. The range for this role varies widely based on base and performance. The OTE is $90-$150k
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