Meade, MD. Job Summary The Network Administration and Operations Analyst will support the Defense Information Systems Agency (DISA) with Defense Information System Network (DISN) services to its ...
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61 Cigna Group Network Operations Analyst Jobs Hiring Near You
Meade, MD. Job Summary The Network Administration and Operations Analyst will support the Defense Information Systems Agency (DISA) with Defense Information System Network (DISN) services to its ...
Cigna Jobs Information
What is it like to work at Cigna Group?
Cigna Group is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company operates with a global network of employees, offering a dynamic work environment with opportunities to work on various projects and contribute to its mission of improving health, well-being, and peace of mind. Working at Cigna Group may appeal to candidates who are passionate about healthcare and looking for a challenging and rewarding career with opportunities for professional growth and development.
What makes Cigna Group an attractive place to work?
Cigna Group is a leading global health insurance and integrated health services company, committed to helping people live healthier, longer, better lives. The company offers a dynamic and inclusive work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on diverse projects and develop new skills. Joining Cigna Group provides a chance to make a meaningful impact in the lives of millions of people worldwide, while advancing one's career in a stable and supportive organization.
Do workers at Cigna Healthcare get paid breaks?
Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.
82% of people say they get paid breaks.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Cigna Healthcare pay people when they’re sick?
Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
At Cigna Healthcare, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Cigna Healthcare affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.
88% of people say the health insurance costs are okay
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Cigna Healthcare?
Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.
98% of people say they get paid time off.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.
- 53% of people with changing schedules find out their shifts one week or less ahead of time.
- 18% of people with changing schedules find out their shifts two weeks ahead of time.
- 8% of people with changing schedules find out their shifts three weeks ahead of time.
- 23% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers at Cigna Healthcare worry about hours?
Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
98% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Cigna Healthcare workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.
How easy is it for Cigna Healthcare workers to change shifts?
Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and July 2026.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to get time off at Cigna Healthcare?
Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 117 people who took the Breakroom Quiz between July 2025 and July 2026.
85% of people report it’s easy to get time off.
Based on data from 117 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Cigna Healthcare managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
Do jobs at Cigna Healthcare spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it to take sick days at Cigna Healthcare?
Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
Is a Cigna Healthcare job good for students?
Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.
Is working at Cigna Healthcare good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Cigna Healthcare feel treated with respect by their managers?
Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
88% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Cigna Healthcare get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.
Is it stressful to work at Cigna Healthcare?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
63% of people say they often feel stressed out at work.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Cigna Healthcare enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.
73% of people report they enjoy their job.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Cigna Healthcare recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people get enough training when they start at Cigna Healthcare?
Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
76% of people report they got enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at Cigna Healthcare?
Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?
Some people think headquarters doesn’t understand what’s happening where they work.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 108 people who took the Breakroom Quiz between July 2025 and July 2026.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 108 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Cigna Healthcare is doing?
Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 115 people who took the Breakroom Quiz between July 2025 and July 2026.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 115 people who took the Breakroom Quiz between July 2025 and July 2026.
What other companies are hiring for Network Operations Analyst jobs?
What are the most popular jobs at Cigna Group?
What are the most popular categories at Cigna Group?
Network Administration and Operations Analyst
Fort George G Meade, MD • On-site
Full-time
Re-posted 4 days ago
Job description
Global Service Management-Operations (GSM-O), a Defense and Intelligence Group of Leidos, has an opening for a Network Administration and Operations Analyst at the DISA Headquarters Command Center on Ft. Meade, MD.
Job Summary
The Network Administration and Operations Analyst will support the Defense Information Systems Agency (DISA) with Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations.
Services include the core telecommunications capabilities that enable the Warfighter to meet operational needs by providing world-wide telecommunications, supporting natural disaster relief, and conducting humanitarian assistance in peace time crises, regional conflicts, and at the same time executing on-going strategic deterrence activities.
The work is currently focused under the ITIL precept as incident, problem, or event management and to a lesser degree capacity and computing performance.
The candidate will support GSMO Tracking Number 13.
Primary Responsibilities
Execute in real time, in accordance with mission requirements:
- Trend analysis and reporting
- Ticket management / analysis
- Customer RFI management
- Briefing to senior leaders
Gather trend data from various tools and reporting sources, analyze the data to identify possible trends and critical failures, develop trends and metrics reports based on the findings, and coordinate meetings and supporting presentations based on this analysis to DISA managers and Senior Managers.
Provide management insight into trends impacting DISA Network and Computing Services to identify opportunities to reduce outage time, identify reoccurring issues (problem management), reduce days to root cause determination, decrease implementation time for permanent fixes, decrease problems due to changes, improve management decision making, and allocate resources based on DISA priorities to effectively and efficiently address and remediate reoccurring or critical failures.
This will require analyzing outages, incidents, and events for possible trends, developing trend reports, and participating in DISA incident and problem management teams and working groups to assist with remediation of these issues.
As internal DISA technology becomes available this balance will shift based on identified trends and a goal to represent a balanced quality of service view.
Provide timely, informative management analytical and trending reports on DISA Network, Computing and Applications Services to provide decision support to Agency leadership and management to improve performance and service delivery.
This position is a shift work position and could require you to work Day shift, Afternoons, or Overnight, as well as, potentially weekends and/or holidays.
Basic Qualifications
- Currently possess an active TS/SCI security clearance.
- Bachelor's degree in a relevant technical discipline and 4+ years of overall related experience. 4+ years of additional related years of experience is accepted in lieu of a degree.
- Experience with various Microsoft technologies such as MS Office and SharePoint
- Good oral and written communication skills
Preferred Qualifications
- DoD 8750 certification at IAT level II, Security+ce.
- Ticket Management System experience (preferably GTMS or ITSM)
- ITIL V3 Foundations or ITL V4
- Experience briefing Senior Leaders
About Global Enterprise Services
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
St. Louis, MO, US
Year founded
2018