Cigna Group
Cigna Group

60 Cigna Group Network Operations Analyst Jobs Hiring Near You

Network Operations Manager - Evernorth - Remote

Denver, CO · On-site

$87.50K - $117.30K/yr

Monitor operational health through consistent use of tracking and reporting tools; analyze trends ... At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ...

Join Cigna Healthcare, a division of The Cigna Group, and help shape our provider network. As a ... Create, implement, and ensure operational accuracy of HCP agreements through effective cross ...

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Cigna Group Jobs Information

What are the key skills and qualifications needed to thrive as a Network Operations Analyst, and why are they important?

To thrive as a Network Operations Analyst, you need a robust understanding of networking protocols, troubleshooting, and network infrastructure, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you excel in diagnosing issues and collaborating with technical teams. These skills and qualities are vital to maintaining network uptime, quickly resolving incidents, and ensuring seamless business operations.

How does a Network Operations Analyst typically interact with other IT teams during incident resolution?

Network Operations Analysts frequently collaborate with other IT teams, such as security, systems administration, and application support, especially when troubleshooting network incidents. During an incident, they may serve as the first responders, identifying network issues and escalating complex problems to specialized teams. Clear communication and documentation are essential, as analysts must provide detailed information and updates to facilitate a swift resolution. This collaborative environment helps ensure network stability and provides opportunities to learn from cross-functional teams.

What is a Network Operations Analyst?

A Network Operations Analyst is an IT professional responsible for monitoring, managing, and troubleshooting computer networks to ensure their optimal performance and security. They analyze network data, identify and resolve issues, and help maintain the reliability of network infrastructure. These analysts often work in network operations centers (NOCs) and may also assist in implementing upgrades and documenting network processes. Their role is crucial for minimizing downtime and supporting an organization’s daily operations.

What jobs make $3,000 a month without a degree?

Network Operations Analysts can earn around $3,000 or more per month with relevant technical skills, certifications such as CompTIA Network+ or Cisco CCNA, and experience in network management. Many roles in IT support, help desk, or network administration offer this salary level without requiring a college degree, especially with on-the-job training and industry certifications.

What is the difference between Network Operations Analyst vs Network Engineer?

AspectNetwork Operations AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, maintaining network performanceDesigning, implementing, and upgrading network infrastructure
Employer & Industry UsageIT departments, service providers, large corporationsTelecom companies, enterprise IT, network consulting firms

While both roles involve working with networks, the Network Operations Analyst primarily monitors and maintains existing network systems, focusing on troubleshooting and performance. In contrast, the Network Engineer designs and implements new network solutions. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What is it like to work at Cigna Group?

Cigna Group is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company operates with a global network of employees, offering a dynamic work environment with opportunities to work on various projects and contribute to its mission of improving health, well-being, and peace of mind. Working at Cigna Group may appeal to candidates who are passionate about healthcare and looking for a challenging and rewarding career with opportunities for professional growth and development.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 63 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Cigna Healthcare do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
88% of people report that they don’t do extra unpaid work.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.
What other companies are hiring for Network Operations Analyst jobs?
Infographic showing various Network Operations Analyst job openings at Cigna Group in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 36% Physical, 7% Hybrid, and 57% Remote job distribution.
Manager, Network Management - Cigna Healthcare - Hybird (VA, MD)

Manager, Network Management - Cigna Healthcare - Hybird (VA, MD)

Cigna

Mclean, VA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

32nd of 864 rated healthcare providers


Job description

Join Cigna Healthcare, a division of The Cigna Group, and help shape our provider network. As a Network Contracting Manager, you will report to the AVP, Provider Network Management. In this individual contributor role, you will support the strategic direction of the provider network while managing daytoday contracting and network management activities.

Responsibilities
  • Manage complex feeforservice and valuebased contracting and negotiations with large physician groups, ancillary providers, and hospital systems.
  • Lead key market contracting strategy projects, with responsibility for managing direct reports as assigned.
  • Build and maintain strong provider relationships to support network growth and valuebased business opportunities.
  • Partner closely with matrix teams (e.g., Claims, Medical Management, Credentialing) to ensure aligned execution.
  • Develop strategic network positions, identify valueoriented and riskbased opportunities, and contribute to alternative network initiatives and analytics.
  • Meet unit cost targets while maintaining an adequate and competitive provider network.
  • Design and manage initiatives to improve medical cost and quality, providing consultative guidance informed by clinical informatics.
  • Prepare, review, and project the financial impact of large or complex provider contracts and alternative contract terms.
  • Create, implement, and ensure operational accuracy of healthcare provider (HCP) agreements through effective crossfunctional collaboration.
  • Lead the resolution of escalated provider issues and manage key provider relationships, demonstrating deep knowledge of the local market landscape, including contract loading and maintenance.
Required Qualifications
  • 3+ years of healthcare provider contracting and negotiation experience involving complex physician groups and ancillary providers
  • Experience in managed care, healthcare, or health insurance, including commercial contracting
  • Proven leadership experience, including mentoring and guiding others
  • Strong provider relationship management skills, with demonstrated success building longterm partnerships
  • Knowledge of complex reimbursement methodologies, including incentivebased models (strongly preferred)
  • Deep understanding of hospital, managed care, and provider business models, with the ability to influence sales and provider audiences
  • Strong presentation and communication skills, including the ability to build internal relationships in a fastpaced, matrixed organization
  • Customercentric approach with strong interpersonal skills and comfort navigating change
  • Strong problemsolving, decisionmaking, negotiation, contract interpretation, and financial analysis skills
  • Proficiency in Microsoft Office
Preferred Qualifications
  • Bachelor's degree in a related field (relevant industry experience may be substituted)
  • MBA or MHA preferred

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 92,000 - 153,300 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.


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