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Cigna

61 Cigna Group Client Service Partner Jobs Hiring Near You

Dedicated Client Service Partner

Orlando, FL · On-site

$15 - $20.25/hr

As a Dedicated Client Service Partner , you will serve as an extension of the Cigna Account Management team, providing personalized onsite support to a key client, their HR team, and employees. The ...

Dedicated Client Service Partner

Orlando, FL · On-site

$15 - $20.25/hr

As a Dedicated Client Service Partner , you will serve as an extension of the Cigna Account Management team, providing personalized onsite support to a key client, their HR team, and employees. The ...

As a Dedicated Client Service Partner, you will serve as an extension of the Cigna Account Management team, providing personalized onsite support to a key client, their HR team, and employees. The ...

New

The Designit Client Service Partner - Americas is accountable for driving net-new revenue growth across assigned accounts by expanding Designit's presence into new buying centers, strategic ...

The Designit Client Service Partner - Americas is accountable for driving net-new revenue growth across assigned accounts by expanding Designit's presence into new buying centers, strategic ...

Digital Product & Service Innovation * AI, Data, and Technology-led Transformation * Brand ... Partner with Client Directors and delivery teams to transition wins into successful execution

Client Services Partner - Remote We are seeking Client Services Partners - Remote to assist clients ... Experience in service or hospitality is a plus. What We Offer: * Remote flexibility. * Professional ...

Client Services Partner The Client Services Partner is a strategic leader responsible for shaping ... Mentor emerging leaders and team members on relationship management and service excellence. • ...

About the job Client Services Partner - Remote We are seeking Client Services Partners - Remote to ... Experience in service or hospitality is a plus. What We Offer: * Remote flexibility. * Professional ...

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Cigna Jobs Information

What is it like to work at Cigna Group?

Cigna Group is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company operates with a global network of employees, offering a dynamic work environment with opportunities to work on various projects and contribute to its mission of improving health, well-being, and peace of mind. Working at Cigna Group may appeal to candidates who are passionate about healthcare and looking for a challenging and rewarding career with opportunities for professional growth and development.

What makes Cigna Group an attractive place to work?

Cigna Group is a leading global health insurance and integrated health services company, committed to helping people live healthier, longer, better lives. The company offers a dynamic and inclusive work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on diverse projects and develop new skills. Joining Cigna Group provides a chance to make a meaningful impact in the lives of millions of people worldwide, while advancing one's career in a stable and supportive organization.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 97 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 113 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 117 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Cigna Healthcare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 105 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
76% of people report they got enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 108 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 115 people who took the Breakroom Quiz between July 2025 and July 2026.
Infographic showing various Client Service Partner job openings at Cigna Group in the United States as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 39% Physical, 9% Hybrid, and 52% Remote job distribution.

Dedicated Client Service Partner - Onsite

Cigna

Orlando, FL • On-site

Full-time

Medical

Posted 23 days ago


Cigna Healthcare rating

8.4

Company rating: 8.4 out of 10

Based on 237 frontline employees who took The Breakroom Quiz

25th of 887 rated healthcare providers


Job description

Position Summary
Are you passionate about helping people navigate healthcare benefits and delivering exceptional client service? As a Dedicated Client Service Partner, you will serve as an extension of the Cigna Account Management team, providing personalized onsite support to a key client, their HR team, and employees. The Dedicated Client Service Partner will work in Orlando, Florida (Onsite - 5 days per week with local travel to client locations as needed)
In this highly visible role, you will build trusted relationships, resolve complex benefit and claims issues, educate employees about their healthcare options, and deliver insights that improve the employee experience and strengthen client satisfaction. This position is ideal for a customer-focused professional who thrives on problem-solving, relationship building, and creating meaningful outcomes for clients and customers.
Responsibilities
Client & Employee Support
  • Serve as the primary onsite liaison between Cigna and the client organization.
  • Provide personalized support to employees and HR partners regarding medical, pharmacy, wellness, and benefit-related questions.
  • Resolve complex escalated issues involving claims, denials, authorizations, appeals, eligibility, and incentive programs.
  • Partner with internal teams to drive timely issue resolution and deliver positive outcomes.

Benefits Education & Communications
  • Educate employees on available health and wellness benefits, programs, and resources.
  • Lead employee presentations, lunch-and-learn sessions, wellness workshops, and benefit education meetings.
  • Develop and deliver clear, engaging communications aligned with client objectives.
  • Support open enrollment, new hire orientations, and health fair events.

Relationship Management
  • Build strong partnerships with client leadership, HR teams, and key stakeholders.
  • Act as a trusted advisor by identifying trends, opportunities, and service improvements.
  • Share employee insights and feedback with Account Management leadership to enhance program performance.
  • Foster strong collaboration across internal operational, clinical, and service teams.

Wellness & Engagement
  • Support onsite wellness initiatives and employee engagement activities.
  • Promote programs that improve employee health, wellbeing, and healthcare literacy.

Qualifications
  • High School Diploma or GED. Associate's or Bachelor's degree.
  • 3+ years of experience in healthcare, pharmacy, health insurance, or pharmacy benefit management (PBM).
  • Experience supporting healthcare benefits, claims, customer service, or employee benefits administration.
  • Strong customer service and relationship management skills.
  • Strong analytical and problem-solving skills with the ability to navigate complex issues.
  • Experience in a client-facing healthcare, account management, or benefits consulting role.
  • Knowledge of medical, pharmacy, wellness, and benefits administration programs.
  • Experience working with benefits administration platforms, CRM systems, and case management tools.
  • Experience facilitating presentations, webinars, or group education sessions.
  • Experience supporting employee wellness and engagement initiatives.
  • Excellent verbal, written, and presentation skills.
  • Demonstrated ability to independently manage multiple priorities and deadlines.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Familiarity with Microsoft Teams, Webex, or similar virtual meeting platforms.
  • Ability to work onsite at a client location five days per week and travel locally within Orlando, Florida, as needed.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

What Cigna Healthcare employees say

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Benefits

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Cigna logo

About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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