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62 Cigna Group Client Service Partner Jobs Hiring Near You

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Cigna Group Jobs Information

What is it like to work at Cigna Group?

Cigna Group is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company operates with a global network of employees, offering a dynamic work environment with opportunities to work on various projects and contribute to its mission of improving health, well-being, and peace of mind. Working at Cigna Group may appeal to candidates who are passionate about healthcare and looking for a challenging and rewarding career with opportunities for professional growth and development.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 63 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Cigna Healthcare do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
88% of people report that they don’t do extra unpaid work.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.
What are the most popular jobs at Cigna Group?
What are the most popular categories at Cigna Group?
Infographic showing various Client Service Partner job openings at Cigna Group in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 36% Physical, 7% Hybrid, and 57% Remote job distribution.
Director, Medicaid & Marketplace Client Strategy - Evernorth Health Services - Hybrid

Director, Medicaid & Marketplace Client Strategy - Evernorth Health Services - Hybrid

Cigna

Morris Plains, NJ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

31st of 864 rated healthcare providers

Job description

Director, Medicaid & Marketplace Client Strategy


We are looking for a strategic and forward-thinking leader to shape how we support Medicaid and Marketplace clients in a rapidly evolving environment. As Director, Medicaid & Marketplace Client Strategy, you will guide a unified approach that helps health plan partners navigate complexity, improve performance, and unlock sustainable growth. This role is ideal for someone who thrives at the intersection of strategy, partnership, and impact-and is energized by building solutions that truly make a difference for clients and the communities they serve.

Responsibilities

  • Set the vision for client strategy
    Define and lead a cohesive support model that brings together regulatory insight, performance improvement, and growth planning into one clear, client-centered approach.

  • Drive meaningful client outcomes
    Partner with account teams to strengthen executive relationships, improve retention, and identify opportunities to expand value and deepen partnerships.

  • Turn insight into action
    Translate federal and state policy changes, contract requirements, and market trends into clear strategies that help clients stay ahead and make confident decisions.

  • Shape differentiated solutions
    Collaborate across product, clinical, underwriting, and market strategy teams to design offerings that are competitive, compliant, and responsive to evolving client needs.

  • Influence enterprise direction
    Elevate the voice of the client to inform priorities, investments, and market-facing strategies that support long-term growth and affordability.

  • Strengthen market positioning
    Guide Medicaid and Marketplace positioning and selling strategies by bringing forward strong insights, clear value stories, and innovative thinking.

  • Lead and develop a high-performing team
    Build a culture grounded in growth, accountability, and coaching, where people are supported to learn, stretch, and deliver their best work.

  • Provide thought leadership and clarity
    Deliver executive-level messaging and perspectives that help stakeholders understand market dynamics and act with confidence.

  • Navigate complexity with confidence
    Lead through ambiguity and change, aligning cross-functional teams and driving decisions that improve outcomes for both clients and the business.

Qualifications

Required Qualifications

  • 10+ years of progressive leadership experience in regulated healthcare, payer strategy, pharmacy benefit management, consulting, or a related field
  • Deep expertise in Medicaid and Marketplace, including regulatory frameworks, policy dynamics, and client strategy
  • Proven success leading cross-functional initiatives and driving results in complex, matrixed environments
  • Strong ability to interpret regulations and translate them into clear business and client strategies
  • Demonstrated experience building trusted executive relationships and influencing outcomes at a senior level
  • Strong strategic thinking, communication, and decision-making skills, with the ability to move ideas into action
  • Experience leading, coaching, and developing high-performing teams

Preferred Qualifications

  • Bachelor's degree (business, healthcare, public policy, or related field)
  • Advanced degree such as MBA, MHA, or MPH
  • Experience supporting Medicaid and Marketplace growth, RFPs, or expansion strategies
  • Strong financial and market acumen, with the ability to assess competition and prioritize investments
  • Experience representing the voice of the client in enterprise-level decision-making

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 165,000 - 275,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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