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Cigna Group
Cigna Group

65 Cigna Group Client Service Partner Jobs Hiring Near You

Cigna

$15.50 - $21/hr

The Cigna Group is a global Health Service company dedicated to helping people improve their health ... partnership with cross-functional departments to resolve issues and improve customer experience ...

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Cigna Group Jobs Information

What is it like to work at Cigna Group?

Cigna Group is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company operates with a global network of employees, offering a dynamic work environment with opportunities to work on various projects and contribute to its mission of improving health, well-being, and peace of mind. Working at Cigna Group may appeal to candidates who are passionate about healthcare and looking for a challenging and rewarding career with opportunities for professional growth and development.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 98 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between January 2026 and July 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 118 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Cigna Healthcare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 61 people who took the Breakroom Quiz between January 2026 and July 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 125 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 65 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 121 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 60 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 111 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 114 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular jobs at Cigna Group?
What are the most popular categories at Cigna Group?
Infographic showing various Client Service Partner job openings at Cigna Group in the United States as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 38% Physical, 7% Hybrid, and 55% Remote job distribution.
Manager, Network Management - Cigna Healthcare - Hybrid (Newton, MA)

Manager, Network Management - Cigna Healthcare - Hybrid (Newton, MA)

Cigna

Newton, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

39th of 884 rated healthcare providers

Job description

Join Cigna Healthcare, a division of The Cigna Group, and help shape our provider network. As a Network Contracting Manager, you'll report to the AVP, Provider Network Management. In this individual contributor role, you'll assist in developing the strategic direction and management of day-to-day contracting and network management. This role supports the Massachusetts (MA) and Rhode Island (RI) territory.
Responsibilities
  • Manage complex fee-for-service and value-based contracting and negotiations with large physician groups, ancillaries, and hospital systems.
  • Build and maintain strong provider relationships to support network growth and value-based business opportunities.
  • Coordinate closely with matrix partners (i.e., Claims, Medical Management, Credentialing) to ensure aligned execution.
  • Develop strategic network positions, identify value-oriented and risk-based opportunities, and contribute to alternative network initiatives and analytics.
  • Work to meet unit cost targets while maintaining an adequate, competitive provider network.
  • Design and manage initiatives to improve medical cost and quality, offering consultative guidance informed by clinical informatics.
  • Prepare, review, and project the financial impact of large or complex provider contracts and alternative terms.
  • Create, implement, and ensure operational accuracy of HCP agreements through effective cross-functional collaboration.
  • Lead resolution of escalated provider issues and manage key provider relationships with deep knowledge of the local market landscape, including contract loading and maintenance.

Required Qualifications
  • 3+ years of healthcare provider contracting and negotiating experience involving complex physician groups and ancillaries
  • Background in managed care, healthcare, or health insurance, including commercial contracting
  • Proven leadership experience, including mentoring and guiding others
  • Strong provider relationship management skills and success in developing long-term partnerships
  • Knowledge of complex reimbursement methodologies, including incentive-based models (strongly preferred)
  • Deep understanding of hospital, managed care, and provider business models with the ability to influence sales and provider audiences
  • Exceptional presentation and communication skills, including the ability to build internal relationships in a fast-paced, matrixed organization
  • Customer-centric approach, strong interpersonal skills, and confidence in navigating change
  • Strong problem-solving, decision-making, negotiation, contract interpretation, and financial analysis skills
  • Proficiency in Microsoft Office

Preferred Qualifications
  • Bachelor's degree in a related field (industry experience may substitute); MBA / MHA preferred
  • Hybrid Schedule: working in our Newton, MA office with occasional working at home.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 92,000 - 153,300 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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