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61 Cigna Group Network Operations Analyst Jobs Hiring Near You

O'Reilly Auto Parts

The Network Operations Analyst I, performs specific assignments in support of higher-level technical personnel or in structured situations such as field service. The position will monitor and ...

O'Reilly Auto Parts

The Network Operations Analyst I, performs specific assignments in support of higher-level technical personnel or in structured situations such as field service. The position will monitor and ...

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Cigna Jobs Information

What is it like to work at Cigna Group?

Cigna Group is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company operates with a global network of employees, offering a dynamic work environment with opportunities to work on various projects and contribute to its mission of improving health, well-being, and peace of mind. Working at Cigna Group may appeal to candidates who are passionate about healthcare and looking for a challenging and rewarding career with opportunities for professional growth and development.

What makes Cigna Group an attractive place to work?

Cigna Group is a leading global health insurance and integrated health services company, committed to helping people live healthier, longer, better lives. The company offers a dynamic and inclusive work environment that fosters collaboration, innovation, and professional growth, with opportunities to work on diverse projects and develop new skills. Joining Cigna Group provides a chance to make a meaningful impact in the lives of millions of people worldwide, while advancing one's career in a stable and supportive organization.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 115 people who took the Breakroom Quiz between August 2025 and August 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 113 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 23% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Most people find it easy to change shifts.
70% of people report that it’s easy to change shifts if they need to.
Based on data from 84 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Cigna Healthcare spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 111 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and August 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 112 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed here.
65% of people say they often feel stressed at work.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 91 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
79% of people report they got enough training when they started working here.
Based on data from 109 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 103 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
66% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 105 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Network Operations Analyst jobs?

What are the most popular jobs at Cigna Group?

What are the most popular categories at Cigna Group?

AMI/FAN Network Operations Analyst

Prophecy Technologies

Minneapolis, MN • On-site

Full-time

Posted 29 days ago

Job description

Role Overview:
We are seeking AMI/FAN Network Operations Analysts to support backlog reduction and ongoing operations for Smart Meter and Field Area Network (FAN) environments. This role involves triaging device connectivity issues, executing standardized troubleshooting workflows, and coordinating with field teams for resolution.
Key Responsibilities:
  • Review and process ServiceNow tickets triggered from UIM (Event-based alerts, e.g., Event 44).
  • Execute step-by-step triage using FAN Triage Document.
  • Analyze device connectivity issues across Smart Meters (Gas/Electric), Relays, Access Points (APs), and FAN Mesh network.
  • Diagnose common failure scenarios including communication failure, power failure/device offline states, device reboot requirements, and network congestion.
  • Validate whether issues are network-related, device-related, or data/reporting lag issues.
  • Update ServiceNow OT instance with triage steps performed, observations, root cause, and action taken/escalation decision.
  • Maintain audit-ready documentation for CIP compliance.
  • Raise SAP Work Orders (WO) for field crews if issues persist and track their lifecycle from creation to completion.
  • Validate field resolution and update ticket status.
  • Work across multiple AMI/FAN platforms such as AMM Console, Gridscape, CDDB, UIQ, AMI FAN Application, and UIM.
  • Manage a queue of approximately 400-500 backlog tickets, prioritizing based on network impact, outage duration, and cluster/FAN group impact.

Required Skills:
  • Experience in AMI / Smart Metering / Utility Networks.
  • Understanding of FAN Mesh Networks and Device Communication Flow (Meters ? Relays ? Access Points ? Collectors).
  • Knowledge of network self-healing behavior and path redundancy.
  • Hands-on experience with ServiceNow for ticket triage and updates.
  • Basic network troubleshooting skills.
  • Understanding of IPv6 (in an Itron environment context).
  • Understanding of Event-based monitoring systems (like UIM).

Preferred Skills:
  • Exposure to Gridscape.
  • Exposure to AMM Console.
  • Exposure to UIM or similar monitoring tools.
  • Exposure to SAP Work Order management.

Apply