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60 Cigna Group Network Operations Analyst Jobs Hiring Near You

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What are the key skills and qualifications needed to thrive as a Network Operations Analyst, and why are they important?

To thrive as a Network Operations Analyst, you need a robust understanding of networking protocols, troubleshooting, and network infrastructure, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and certifications such as CompTIA Network+ or Cisco CCNA are commonly required. Strong analytical thinking, attention to detail, and effective communication skills help you excel in diagnosing issues and collaborating with technical teams. These skills and qualities are vital to maintaining network uptime, quickly resolving incidents, and ensuring seamless business operations.

How does a Network Operations Analyst typically interact with other IT teams during incident resolution?

Network Operations Analysts frequently collaborate with other IT teams, such as security, systems administration, and application support, especially when troubleshooting network incidents. During an incident, they may serve as the first responders, identifying network issues and escalating complex problems to specialized teams. Clear communication and documentation are essential, as analysts must provide detailed information and updates to facilitate a swift resolution. This collaborative environment helps ensure network stability and provides opportunities to learn from cross-functional teams.

What is a Network Operations Analyst?

A Network Operations Analyst is an IT professional responsible for monitoring, managing, and troubleshooting computer networks to ensure their optimal performance and security. They analyze network data, identify and resolve issues, and help maintain the reliability of network infrastructure. These analysts often work in network operations centers (NOCs) and may also assist in implementing upgrades and documenting network processes. Their role is crucial for minimizing downtime and supporting an organization’s daily operations.

What jobs make $3,000 a month without a degree?

Network Operations Analysts can earn around $3,000 or more per month with relevant technical skills, certifications such as CompTIA Network+ or Cisco CCNA, and experience in network management. Many roles in IT support, help desk, or network administration offer this salary level without requiring a college degree, especially with on-the-job training and industry certifications.

What is the difference between Network Operations Analyst vs Network Engineer?

AspectNetwork Operations AnalystNetwork Engineer
CertificationsCCNA, CompTIA Network+CCNA, CCNP, Cisco certifications
Work EnvironmentMonitoring networks, troubleshooting issues, maintaining network performanceDesigning, implementing, and upgrading network infrastructure
Employer & Industry UsageIT departments, service providers, large corporationsTelecom companies, enterprise IT, network consulting firms

While both roles involve working with networks, the Network Operations Analyst primarily monitors and maintains existing network systems, focusing on troubleshooting and performance. In contrast, the Network Engineer designs and implements new network solutions. Both roles require similar certifications and often work in similar environments, but their core responsibilities differ in scope and focus.

What is it like to work at Cigna Group?

Cigna Group is a global health insurance company that values diversity, equity, and inclusion, fostering a culture of collaboration and innovation. The company operates with a global network of employees, offering a dynamic work environment with opportunities to work on various projects and contribute to its mission of improving health, well-being, and peace of mind. Working at Cigna Group may appeal to candidates who are passionate about healthcare and looking for a challenging and rewarding career with opportunities for professional growth and development.

Do workers at Cigna Healthcare get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 98 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Cigna Healthcare pay people when they’re sick?

Yes. Most people get paid when they’re sick.
90% of people say they would get paid if they were sick but scheduled to work.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

At Cigna Healthcare, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Cigna Healthcare affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get paid time off at Cigna Healthcare?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers at Cigna Healthcare worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Cigna Healthcare workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it for Cigna Healthcare workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and March 2026.

How easy is it to get time off at Cigna Healthcare?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 63 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Cigna Healthcare managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Cigna Healthcare do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
88% of people report that they don’t do extra unpaid work.
Based on data from 60 people who took the Breakroom Quiz between May 2025 and April 2026.

How easy is it to take sick days at Cigna Healthcare?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Cigna Healthcare job good for students?

Most students say this is a good place to work if you’re studying.
78% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and February 2026.

Is working at Cigna Healthcare good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 66 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cigna Healthcare feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between December 2025 and May 2026.

Do people at Cigna Healthcare get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 69 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Cigna Healthcare?

Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Cigna Healthcare enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Cigna Healthcare recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at Cigna Healthcare?

Most people got enough training when they started.
77% of people report they got enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at Cigna Healthcare?

Only some people are given support to advance their career here.
In the last year, 34% of people report not being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think Cigna Healthcare’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 105 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Cigna Healthcare is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.
What other companies are hiring for Network Operations Analyst jobs?
What are the most popular jobs at Cigna Group?
What are the most popular categories at Cigna Group?
Infographic showing various Network Operations Analyst job openings at Cigna Group in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 36% Physical, 7% Hybrid, and 57% Remote job distribution.
Sales Operation Analyst - Specialty Pharmacy & Health Systems

Sales Operation Analyst - Specialty Pharmacy & Health Systems

Cigna

Lake Mary, FL • Hybrid

Full-time

Posted 23 days ago

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 215 frontline employees who took The Breakroom Quiz

32nd of 864 rated healthcare providers

Job description

Job Title: Sales Operation Analyst - Specialty Pharmacy & Health Systems

Reports To: Sales Administration Supervisor
Location: Lake Mary, FL (Hybrid 3 days in office required)

Job Summary

The Sales Operation Analyst supports the Specialty Pharmacy (SP) and Health Systems sales segments by providing accurate, timely, and compliant operational support. This role serves as a key liaison between Sales, internal operational teams, and external customers to ensure seamless order execution, onboarding, account maintenance, and issue resolution.

The ideal candidate demonstrates strong attention to detail, process discipline, and the ability to manage multiple priorities in a fastpaced, highly regulated environment while maintaining a strong customercentric focus.

Primary Responsibilities
  • Process and manage sales orders and customer inquiries for Specialty Pharmacy and Health Systems accounts with a high degree of accuracy and urgency.
  • Maintain and update required sales and operational trackers daily, ensuring clear documentation of status, actions taken, and next steps.
  • Support onboarding of new Specialty Pharmacy and Health Systems sites, including validation of required documentation and tracking onboarding milestones through completion.
  • Perform account maintenance activities such as state licensure tracking, address changes, additional location requests, and site updates.
  • Prepare and distribute daily sales and order status reports, including open orders, prioritized accounts, and identified risks.
  • Coordinate credit and rebill requests, working closely with Accounts Receivable, Sales, and other internal partners to ensure timely resolution.
  • Monitor open orders, shipping delays, and holds; proactively escalate risks or service issues to minimize customer impact.
  • Provide enhanced support for designated VIP, strategic, and highvolume SP and Health Systems customers.
  • Collaborate crossfunctionally with Sales, Pricing, Contracts, Credit, Finance, IT, and Customer Service to support operational excellence.
  • Follow established standard operating procedures, audit requirements, and compliance guidelines to ensure data integrity and pricing accuracy.
Required Qualifications
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Minimum of 2 years of experience in sales administration, order management, operations, or a related role.
  • Strong attention to detail with the ability to manage multiple priorities and deadlines.
  • Demonstrated experience working with sales trackers, order management systems, and reporting tools.
  • Proficiency in Microsoft Excel, Outlook, and collaboration platforms.
  • Strong written and verbal communication skills with the ability to interact professionally with internal and external stakeholders.
Preferred Qualifications
  • Experience supporting Specialty Pharmacy and/or Health Systems sales segments.
  • Experience in a healthcare, pharmaceutical, or highly regulated environment.
  • Familiarity with pricing accuracy, audit processes, and compliancedriven workflows.
  • Experience supporting VIP or strategic customer segments.
Core Competencies
  • Operational excellence and process adherence
  • Strong analytical skills
  • Proactive issue identification and escalation
  • Crossfunctional collaboration
  • Customerfocused mindset
  • Ability to thrive in a fastpaced, deadlinedriven environment
Work Environment
  • Hybrid office environment (as applicable)
  • Collaboration across multiple departments and sales segments
  • High volume of timesensitive requests requiring accuracy and discretion

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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