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Service Center

CSCS TX

POSITION SUMMARY

The Manager, Workday Integrations Engineering & Architecture is a senior technical leader within the Workday Center of Excellence (COE), responsible for leading a team of integration developers who design, build, and maintain secure, scalable data bridges between Workday and third‑party systems. This role is the primary technical authority for all Workday integration patterns and the Workday Extend framework, ensuring that enterprise‑grade automation and custom applications are delivered with the highest standards of quality, security, and performance.

This leader bridges the gap between technical execution and business strategy — translating complex business requirements into robust integration architectures while fostering strong partnerships with Enterprise Architecture, Application Engineering, and functional business teams. The Manager holds a critical Workday‑specific designation as Workday Integrations Lead, serving as the primary liaison with Workday for integration platform support, roadmap alignment, and escalations.

ESSENTIAL DUTIES

Leadership & Team Management

• Lead, mentor, and develop a team of Workday integration and Extend engineers, fostering a culture of technical excellence, accountability, and continuous improvement.
• Manage workload prioritization/planning and resource allocation across concurrent integration projects, enhancements, maintenance and support activities.
• Provide technical direction and architectural oversight to the integration development team, setting standards and creating common practices.

Architecture & Technical Design

• Establish and govern architecture standards, patterns, and best practices across the Workday ecosystem for integration development and Workday Extend solutions.
• Lead the creation of Technical Design Specifications, mapping documents, and data transformation logic for all inbound and outbound integrations.
• Translate business requirements from functional and operational stakeholders into detailed technical specifications covering data mapping, transformation rules, and security configurations.
• Partner with the Enterprise Architecture team to ensure integration designs align with organizational technology strategy, scalability requirements, and security policies.
• Evaluate and recommend the appropriate integration pattern for each use case — balancing simplicity, maintainability, and performance across Workday’s toolset.
• Collaborate closely with the Workday Technical Account Manager (TAM) — escalating critical issues, advocating product roadmap priorities, and ensuring the organization maximizes value from its Workday investment.

Development & Configuration

• Oversee and actively guide the development and deployment of integrations using the full Workday toolset:
• Workday Studio (complex, multi‑step integrations with advanced transformation logic)
• Enterprise Interface Builder (EIB) for high‑volume inbound/outbound flat‑file integrations
• Core Connectors for standardized, pre‑built integration patterns (Payroll, Benefits, HCM)
• Workday REST and SOAP APIs for real‑time, event‑driven integration patterns
• Workday Orchestrate for complex, multi‑system workflow automation
• Document Transformation for format conversion and data shaping.
• Lead the design and development of custom Workday Extend applications and user interfaces (UI), extending Workday’s native capabilities to meet unique business needs.
• Enforce protocol and file transmission standards (SFTP, PGP encryption, AS2, REST/HTTPS, OAuth 2.0) across all integration touchpoints.
• Champion DevSecOps best practices within the integration lifecycle, including version control (Git), CI/CD pipelines, automated testing, peer code review, and secure credential management.

Testing & Quality Assurance

• Own end‑to‑end Workday Integration testing, including bi‑annual Workday feature release readiness: impact assessment, and feature evaluation.
• Define and enforce integration testing standards, including unit testing frameworks, smoke testing protocols, and regression test suites for all integration changes.
• Ensure test coverage across data validation, error handling, edge cases, and security scenarios prior to promotion to production.
• Comply with release management sign‑off gates and change management procedures to safeguard production environment stability.

System Maintenance, Support & Monitoring

• Own the overall health, reliability, and performance of the Workday integration ecosystem, including SLA adherence for business‑critical integrations.
• Develop and maintain integration monitoring dashboards and alerting frameworks to proactively detect, diagnose, and resolve failures before business impact occurs.
• Lead root cause analysis and post‑incident reviews for integration failures, translating findings into permanent remediation and process improvements.
• Manage the end‑to‑end relationship with third‑party and integrated system teams, coordinating API changes, deprecations, and compatibility updates.
• Oversee integration impact assessments for Workday bi‑annual feature releases, ensuring timely regression testing and readiness.
• Collaborate closely with the Workday Technical Account Manager (TAM) — engaging regularly to review Integration stability and performance and create action plans for issues / risks.

Data Security & Governance

• Ensure all integrations adhere to enterprise data security policies, regulatory requirements, audit logging and Workday security governance standards within the integration layer.
• Lead or contribute to data conversion and migration efforts, ensuring data integrity, transformation accuracy, and reconciliation validation.
• Coordinate with third‑party vendors and integration partners on security assessments, data sharing agreements, and compliance validation.

The Manager, Workday Integrations Engineering & Architecture operates at the intersection of technology and business, building trusted partnerships across the organization:

Enterprise Architecture

Align integration patterns with enterprise architecture standards; co‑own technology roadmap for Workday connectivity.

Application Engineering

Coordinate API contracts, data models, and system-of-record ownership; partner on Workday Extend application delivery.

HR / Finance / Payroll Business Teams

Gather and validate requirements; translate business process needs into technical integration designs and custom Extend solutions.

Information Security

Ensure integrations meet security governance requirements; collaborate on threat modeling, data classification, and access controls.

Third‑Party Vendors

Manage external integration partners; coordinate API specifications, connectivity testing, and ongoing compatibility.

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS

• 7+ years of direct experience overseeing enterprise application integrations in a lead or management role directly overseeing integration developers, with demonstrated accountability for integration health and stability.
• 5+ years of hands‑on experience designing, building, and maintaining Workday integrations using Workday Studio, EIB, Core Connectors, and Workday APIs.
• 5+ years of experience leading technical teams, career development, and cross‑functional collaboration.
• Demonstrated experience architecting and governing end‑to‑end integration frameworks within a large, complex Workday tenant environment.
• Proven track record leading integration teams through full project lifecycles — from requirements gathering and technical design through testing, deployment, and post‑production support.
• Experience managing Workday bi‑annual release cycles, including impact assessment, regression testing, and go/no‑go readiness.
• Familiarity with Workday HCM, Payroll, Benefits, or Financial Management functional areas.
• Knowledge of SOX, HIPAA, or compliance requirements as applied to HR/Finance data integrations.
• Bachelor’s degree in Computer Science, Information Systems, or related field.

REQUIRED TECHNICAL SKILLS

• Workday Integration Toolset: Workday Studio, EIB, Core Connectors, Workday REST/SOAP APIs, Orchestrate, Document Transformation.
• Workday Extend: Experience designing and building custom applications and UI components using the Workday Extend framework.
• Data Formats & Protocols: XML, XSLT, JSON, CSV; SFTP, HTTPS/REST, AS2, PGP/GPG encryption.
• Security: OAuth 2.0, ISU configuration, Workday security domain management, data encryption standards.
• DevSecOps: Git/version control, CI/CD pipeline concepts, code review practices, environment promotion governance.
• Data Management: Strong understanding of data mapping, transformation logic, data conversion, and migration methodologies.

CERTIFICATIONS, LICENSURES, AND LANGUAGE SKILLS (If needed)

• Workday Pro Certification – Integrations (required)
• Workday Pro Certification – Extend (strongly recommended)
• Workday Pro Certification – HCM or Financial Management (a plus)

LEADERSHIP & BUSINESS COMPETENCIES

• Exceptional ability to translate ambiguous business requirements into precise, actionable technical specifications.
• Strong executive presence with the ability to communicate complex technical concepts clearly to non‑technical stakeholders.
• Demonstrated experience building trusted partnerships with business teams, establishing credibility as both a technical expert and a collaborative partner.
• Ability to navigate competing priorities and manage stakeholder expectations in a fast‑paced, enterprise environment.
• Strong commitment to engineering quality, documentation standards, and continuous process improvement.

PHYSICAL REQUIREMENTS

Position requires little to moderate physical activity. Handling of average weight objects up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk.

WORK ENVIRONMENT

Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Hybrid / remote‑eligible schedule available.

Caliber uses E‑Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.