Caliber Smart
Caliber Smart

21 Caliber Customer Service Representative Jobs Hiring Near You

Supervise call center group of 20+ representatives in all aspects of daily work and development for ... Minimum 6+ years of customer service experience * Caliber Collision experience preferred

Office Administrator

Southport, NC ยท On-site

$15.50 - $21.50/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Conway, AR ยท On-site

$15.75 - $21.75/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Festus, MO ยท On-site

$15.25 - $21/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Cheyenne, WY ยท On-site

$17.25 - $23.50/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Midland, TX ยท On-site

$17.75 - $24.25/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Ogden, UT ยท On-site

$17.50 - $24.25/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

O Fallon, IL ยท On-site

$16.75 - $23/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Reseda, CA ยท On-site

$20 - $23/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Vancouver, WA ยท On-site

$18.75 - $26/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Englewood, CO ยท On-site

$17.75 - $24.50/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Houston, TX ยท On-site

$17.25 - $23.75/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Minneapolis, MN ยท On-site

$21 - $24/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Roanoke, TX ยท On-site

$17.25 - $23.75/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Caliber uses E-Verify to confirm the identity and employment ...

Office Administrator

Beverly Hills, CA ยท On-site

$22 - $26/hr

Ability to provide personable, friendly customer service to internal and external customers Caliber is an Equal Opportunity Employer Pursuant to the California Fair Chance Act, Los Angeles County ...

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Supervisor, Contact Center

Supervisor, Contact Center

Caliber

Lewisville, TX โ€ข On-site

Full-time

Posted 23 days ago


Job description

Service Center

Leads a contact center team in all aspects of daily work including hiring, coaching, and tracking metrics.

Essential Job Duties

  • Provide leadership, coaching, and mentoring to the Contact Center Team
  • Supervise call center group of 20+ representatives in all aspects of daily work and development for future opportunities
  • Determines requirements by working with clients.
  • Resolves problems by clarifying issues and researching alternative solutions.
  • Maintains call center database by entering information.
  • Generates timely analysis on rep call volume, appointments scheduled, assignment conversion.
  • Performs work with a high degree of latitude. Handles the most complex issues.
  • Other duties as assigned including answering phone calls, gathering information, and transfer calls to the appropriate personnel.

Skill/Requirements

  • High School diploma or GED
  • Fleet experience (preferably)
  • Minimum 6+ years of customer service experience
  • Caliber Collision experience preferred
  • Excellent written and verbal communication skills
  • Customer/client orientation
  • Problem-solving skills
  • Leadership skills

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.