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60 Butterball Customer Service Representative Jobs Hiring Near You

Butterball

Regional Sales Manager

Schenectady, NY · On-site +1

As the most recognized name in turkey, the brand represents more than 60 years of cherished ... Butterball to ensure exceptional customer service. * Accountable for P & L and volume ...

Butterball

Director, Industrial Sales

Garner, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Feed Lab Technician

Goldsboro, NC · On-site

$16.75 - $22.50/hr

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... customer service standards. * Records and compiles test results and prepares graphs, charts, and ...

Butterball

Director, Sales

Schenectady, NY · On-site +1

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... customer service. * Creates and fosters strong working relationships with essential partners at all ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Hindsville, AR

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

HR Coordinator

Mount Olive, NC · On-site

$19 - $25/hr

Interpersonal and customer service skills with the ability to tactfully deal with others in ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

HR Coordinator

Mount Olive, NC · On-site

$19 - $25/hr

Interpersonal and customer service skills with the ability to tactfully deal with others in ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

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Butterball Jobs Information

What is it like to work at Butterball?

Butterball is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative and dynamic work environment. As a leading turkey processor, Butterball operates multiple facilities and employs a diverse team of professionals, including production staff, quality control specialists, and logistics coordinators, working together to ensure the highest quality products. Working at Butterball may appeal to candidates who are interested in a fast-paced, production-oriented environment with opportunities for career growth and professional development in the food processing industry.

What makes Butterball an attractive place to work?

Butterball is a leading manufacturer of turkey products and a prominent player in the poultry industry, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for collaboration and growth across various departments. By joining Butterball, individuals can contribute to the production of high-quality products, participate in ongoing training and professional development programs, and be part of a company that prioritizes employee well-being and community involvement.

Do workers at Butterball get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Butterball pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

At Butterball, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Butterball affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Butterball?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Butterball worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Butterball workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Butterball workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

How easy is it to get time off at Butterball?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Butterball managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Butterball spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Butterball?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Butterball good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Butterball feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Butterball?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Butterball?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Butterball?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Butterball’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Butterball is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Butterball?

What are the most popular categories at Butterball?

Infographic showing various Customer Service Representative job openings at Butterball in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Nights. Highlights an 100% Physical job distribution.

Supervisor, Site Administration

Butterball

Carthage, MO • On-site

Full-time

Posted 7 days ago

Butterball rating

6.4

Company rating: 6.4 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

296th of 438 rated food and drinks producers

Job description

Supervises the day-to-day activities of a regional team responsible for maintaining IT services at multiple Butterball locations. Provides support, coaching, guidance, and direction to the team to ensure the team accomplishes work and produces deliverables. Efficiently oversees the IT service desk ticketing system, delivering excellent customer service through timely, courteous, and diligent responses and status updates on all service requests.
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.
Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!
Key Responsibilities
  • Supervises the day-to-day activities of a team of entry level individual contributors. Provides guidance, coaching, and support to ensure successful completion of tasks. Participates in HR activities such as hiring, terminations, performance management, goal setting, team member development, scheduling, etc. Enforces and ensures compliance with relevant regulations, industry standards, and IT security policies and procedures.
  • Coaches and promotes demonstrating all behaviors defined by IT and Butterball standards, including 'The Butterball Way'.
  • Creates and maintains standardized technical and process documentation related to user or system design specifications and IT issue solutions. Ensures proper documentation for all IT systems, configurations, and procedures.
  • Provides feedback and recommendations to optimize the team's ability to accomplish work and produce deliverables. Spearheads new potential IT solutions and process improvements that bring value to the organization.
  • Owns and guides projects. Effectively develops, plans, and documents appropriate input and resource forecasts to ensure deliverables are on time and on budget, including CERs.
  • Develops and maintains cost benefit information in support of projects and service level initiatives. Monitors and controls project expenses.
  • Maintains frequent and meaningful communication cross-functionally via both formal and informal channels / mechanisms.
  • Troubleshoots and resolves IT related problems escalated by junior resources. Solves complex problems utilizing resources, identifying new solutions, good judgment, and expertise.
  • Manages hardware and software inventory for assigned sites. Collaborates with IT vendors and the other regional IT Site Admin, Team lead, for procurement, maintenance, and support of IT equipment and services.
  • Installs, configures, upgrades, repairs, and troubleshoots operating systems, software applications, and hardware components. Coordinates equipment replacement when necessary.
  • Provides technical support to end-users, addressing hardware and software issues promptly. Assists users in understanding and adhering to IT policies and best practices.
  • Provides support and backup for the other leaders as needed.

Minimum Qualifications (Educations & Experience)
  • High school diploma / GED
  • 4+ years of relevant experience or the knowledge, skills, and abilities to succeed in the role or equivalent combination of education and experience
  • 1+ year of leadership experience or the knowledge, skills and abilities to succeed in the role
  • CompTIA A+ Certification

Knowledge, Skills, and Abilities
Butterball Core Competencies
Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:
  • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
  • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
  • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
  • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
  • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate

Essential Knowledge, Skills, and Abilities
  • Advanced knowledge of industry standards and best practices, such as ManageEngine (Imaging/application deployment), Cisco, Fortinet, Microsoft M365 products/services
  • Ample experience with ticketing systems such as SolarWinds Service Desk, ServiceNow, Zendesk, or Jira Service Management
  • Proficient with Microsoft Suites (Teams, Word, Excel, PowerPoint, Outlook, etc.), network protocols, systems security, and troubleshooting
  • Strong customer service, communication, and interpersonal skills with the proven ability to balance technical knowledge and people skills when resolving difficult customer situations
  • Strong critical thinking, investigatory, problem-solving, and project management skills with the ability to effectively guide and prioritize multiple projects and tasks simultaneously
  • Solid business acumen with the ability to comprehend how IT influences various facets of the organization
  • Skilled at fostering strategic relationships, collaboration, and providing timely and accurate status reports to all relevant parties
  • Strong knowledge of computer hardware, operating systems, and software applications

Preferred Knowledge, Skills, and Abilities
  • 3+ years as an IT Site Administrator within the Butterball IT Customer and Manufacturing Services team
  • 1+ year as Sr IT Site Administrator within Butterball
  • CompTIA Network+ Certification
  • ITIL Training and/or Certification

Physical Demands
  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Working Conditions
  • Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment.
  • The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.
  • Travel may be required up to 30% of the time.

Disclaimer
We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Butterball employees say

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About Butterball

Sourced by ZipRecruiter

Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Industry

Food and beverage wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Garner, NC, US

Year founded

1954

Social media

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