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60 Butterball Customer Service Representative Jobs Hiring Near You

Butterball

Regional Sales Manager

Schenectady, NY · On-site +1

As the most recognized name in turkey, the brand represents more than 60 years of cherished ... Butterball to ensure exceptional customer service. * Accountable for P & L and volume ...

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Garner, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

Butterball

Director, Industrial Sales

Raleigh, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

New

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Butterball Jobs Information

What is it like to work at Butterball?

Butterball is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative and dynamic work environment. As a leading turkey processor, Butterball operates multiple facilities and employs a diverse team of professionals, including production staff, quality control specialists, and logistics coordinators, working together to ensure the highest quality products. Working at Butterball may appeal to candidates who are interested in a fast-paced, production-oriented environment with opportunities for career growth and professional development in the food processing industry.

What makes Butterball an attractive place to work?

Butterball is a leading manufacturer of turkey products and a prominent player in the poultry industry, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for collaboration and growth across various departments. By joining Butterball, individuals can contribute to the production of high-quality products, participate in ongoing training and professional development programs, and be part of a company that prioritizes employee well-being and community involvement.

Do workers at Butterball get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Butterball pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

At Butterball, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Butterball affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Butterball?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Butterball worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Butterball workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Butterball workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

How easy is it to get time off at Butterball?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Butterball managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Butterball spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Butterball?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Butterball good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Butterball feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Butterball?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Butterball?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Butterball?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Butterball’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Butterball is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Butterball?
What are the most popular categories at Butterball?
Infographic showing various Customer Service Representative job openings at Butterball in the United States as of August 2026, with employment types broken down into 1% Internship, 98% Full Time, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution.

Regional Sales Manager

Butterball

Schenectady, NY • On-site, Remote

Full-time

Posted 22 days ago

Butterball rating

6.4

Company rating: 6.4 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

294th of 435 rated food and drinks producers

Job description

Responsible for a defined Region or Territory, calling on current and prospective customers and brokers. Travels to markets and grows brand share by achieving volume and profit goals.
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.
Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!
Key Responsibilities
  • Develops a sales plan for each market and customer within that market.
  • Secures the best possible broker sales force and continually measures goal achievement.
  • Responsible for budgeting all planned expenditures within their assigned region (customer programs, T&E and others) on an annual basis.
  • Maintains a thorough understanding of Butterball systems and operations.
  • Communicates all promotional activities (volume forecasts) to the appropriate departments within Butterball to ensure exceptional customer service.
  • Accountable for P & L and volume responsibility for their region.
  • Communicates all key customer issues to the appropriate areas within Butterball to ensure follow up and resolution.
  • Directs all broker activity aimed at increasing our business within the respective markets.
  • Maintains accurate and up to date files on all customers and brokers.
  • Works cross-functionally to ensure a positive and pleasant customer experience for all business that occurs within the assigned area.
  • Submits weekly and ad hoc reports in a timely manner (i.e., expenses, weekly updates, etc.).
  • Attends all relevant training sessions conducted by the organization..

Minimum Qualifications (Educations & Experience)
  • High school diploma, GED, or equivalent
  • 5+ year of experience or the knowledge, skills, and abilities to succeed in the role

Knowledge, Skills, and Abilities
Butterball Core Competencies
Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:
  • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
  • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
  • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
  • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
  • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.

Essential Knowledge, Skills, and Abilities
  • Ample experience in outside sales
  • Strong knowledge of relevant sales area (i.e., retail sales, consumer packaged goods, etc.)
  • Strong understanding of the turkey business, product assortment knowledge, and category consumer preference
  • Proven ability to review, interpret, and identify growth opportunities within syndicated data
  • Sound communication, presentation, interpersonal, and negotiation skills with the ability to interact at any level internally and externally
  • Proven ability to foster strategic relationships
  • Solid project management skills with the ability to effectively guide cross-functional teams
  • Skilled at vendor and broker management with the proven ability to develop and maintain long-term strategic relationships

Preferred Knowledge, Skills, and Abilities
  • Bachelor's degree

Physical Demands
  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Working Conditions
  • Work is performed in a climate-controlled office environment with the option to work remotely periodically. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload).
  • The noise level of the environment is usually moderate.
  • Regional travel required a minimum of 2 days a week.

Disclaimer
We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Butterball employees say

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About Butterball

Sourced by ZipRecruiter

Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Industry

Food and beverage wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Garner, NC, US

Year founded

1954

Social media

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