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60 Butterball Customer Service Representative Jobs Hiring Near You

Butterball

Field Service Technician

Clinton, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... brand represents more than 60 years of cherished memories, providing quality, great tasting ...

New

Butterball

Field Service Technician

Goldsboro, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... brand represents more than 60 years of cherished memories, providing quality, great tasting ...

New

Butterball

Director, Sales

Schenectady, NY

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... customer service. * Creates and fosters strong working relationships with essential partners at all ...

Butterball

IT Site Administrator

Hindsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

Lab Technician (DS)

Mount Olive, NC · On-site

$17.25 - $23/hr

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... customer service standards. * Records and compiles test results and prepares graphs, charts, and ...

Butterball

IT Site Administrator

Hindsville, AR

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

Associate Recruiter

Mount Olive, NC · On-site

$39K - $48K/yr

Strong communication, interpersonal, and customer service skills * Good initiative, time-management ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

New

Butterball

Recruiter

Ozark, AR · On-site

Strong communication, interpersonal, and customer service skills * Good initiative, time-management ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

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Butterball Jobs Information

What is it like to work at Butterball?

Butterball is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative and dynamic work environment. As a leading turkey processor, Butterball operates multiple facilities and employs a diverse team of professionals, including production staff, quality control specialists, and logistics coordinators, working together to ensure the highest quality products. Working at Butterball may appeal to candidates who are interested in a fast-paced, production-oriented environment with opportunities for career growth and professional development in the food processing industry.

What makes Butterball an attractive place to work?

Butterball is a leading manufacturer of turkey products and a prominent player in the poultry industry, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for collaboration and growth across various departments. By joining Butterball, individuals can contribute to the production of high-quality products, participate in ongoing training and professional development programs, and be part of a company that prioritizes employee well-being and community involvement.

Do workers at Butterball get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Butterball pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

At Butterball, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Butterball affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Butterball?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Butterball worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Butterball workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Butterball workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

How easy is it to get time off at Butterball?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Butterball managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Butterball spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Butterball?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Butterball good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Butterball feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Butterball?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Butterball?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Butterball?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Butterball’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Butterball is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Butterball?

What are the most popular categories at Butterball?

Infographic showing various Customer Service Representative job openings at Butterball in the United States as of August 2026, with employment types broken down into 4% Internship, 95% Full Time, and 1% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Field Service Technician

Butterball

Clinton, NC • On-site

Full-time

Posted 3 days ago

New

Butterball rating

6.4

Company rating: 6.4 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

297th of 443 rated food and drinks producers

Job description

Responsible for visiting farms to complete quality checks and aid in producing quality products. Serves as the liaison to guide, support, and influence growers to ensure farms are operating in compliance with all regulations, contractual agreements, and Butterball standards.
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.
Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!
Key Responsibilities
  • Develops and fosters a positive relationship with growers to motivate the grower to attain maximum results. Maintains regular availability for and contact with growers.
  • Responsible for the overall health and performance of contract turkeys, including monitoring the health, performance, feed, flock records, etc. Implements sanitation and disease prevention programs, provides guidance on appropriate medication administration, performs routine necropsy to monitor disease status of flock, and transports turkeys to diagnostic laboratory for disease monitoring and testing as needed. Implements necessary pest and rodent management programs.
  • Verifies and records data, such as weekly mortalities and feed deliveries. Completes and checks final flock file which includes feed conversion rates, medications costs, and grower accounts receivable charges.
  • Identifies and uses discretion to choose what, how, and when to provide feedback on or report on during inspection of contract facilities. Ensures thorough documentation. Works closely with farmers to communicate findings and recommendations for improvements.
  • Provides coaching and training on best management practices, and the importance of maintaining high standards. Sets clear expectations and influences positive behaviors such as completing proper repairs and maintenance, investing resources into potential solutions that may go beyond standard duties, etc. Provides conflict resolution and escalation for severe issues as appropriate.
  • Implements within the facilities initiatives aimed at improving overall quality and efficiency, providing feedback and suggestions based on inspection results.
  • Interprets observations, identifies opportunities, and advises management on potential solutions and areas for improvement in policy or procedures.

Minimum Qualifications (Educations & Experience)
  • Bachelor's degree with emphasis on relevant field or equivalent
  • 3+ years of experience or the knowledge, skills, and abilities to succeed in the role

Knowledge, Skills, and Abilities
Butterball Core Competencies
Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:
  • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
  • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
  • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
  • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
  • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.

Essential Knowledge, Skills, and Abilities
  • Strong interpersonal and communication skills with the ability to foster and cultivate relationships with a diverse population
  • Ability to apply basic algebra and geometry concepts and calculate figures such as discounts, interest, commissions, proportions, percentages, circumference, volume, etc.
  • Ability to read, review, and interpret general business periodicals, journals, technical procedures, or government regulations
  • Ability to prepare reports, business correspondence, and procedure manuals
  • Strong attention to detail, with a commitment to accuracy and quality in all aspects of work
  • Understanding of agricultural quality standards, food safety regulations, and best practices
  • Solid presentation, coaching, and training skills with the ability to respond to questions from any audience
  • Firm problem-solving and critical thinking skills
  • Ability to impact results through education, motivation, and influence

Preferred Knowledge, Skills, and Abilities
  • Bachelor's degree with emphasis on relevant field or equivalent

Physical Demands
  • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. The ability to operate a motor vehicle will be required.

Working Conditions
  • Work will be performed in a variety of conditions including climate-controlled office environment(s) and in a farm environment including working outdoors in seasonal conditions with live animals and at times in dusty environments. This position requires the individual to wear and work in personal protective equipment while in the farm environment. This individual may be working around sick or diseased animals where additional precautions may need to be taken.
  • The noise level of the office and farm environment is usually moderate. Showering in and out of farm locations may be required.
  • Occasional travel may be required.

Disclaimer
We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Butterball employees say

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About Butterball

Sourced by ZipRecruiter

Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Industry

Food and beverage wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Garner, NC, US

Year founded

1954

Social media

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