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42 Butterball Customer Service Jobs Hiring Near You

Butterball

Director, Sales

Schenectady, NY · On-site +1

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... customer service. * Creates and fosters strong working relationships with essential partners at all ...

Butterball

Regional Sales Manager

Schenectady, NY · On-site +1

Communicates all promotional activities (volume forecasts) to the appropriate departments within Butterball to ensure exceptional customer service. * Accountable for P & L and volume responsibility ...

Butterball

Supply Chain Planner

Garner, NC

$26.25 - $35.75/hr

... customer service goals and inventory objectives through the most effective and efficient use of ... Butterball Core Competencies Caring about people, valuing contributions, and empowering to succeed ...

Butterball

Feed Lab Technician

Goldsboro, NC · On-site

$16.75 - $22.50/hr

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... customer service standards. * Records and compiles test results and prepares graphs, charts, and ...

Butterball

Director, Industrial Sales

Garner, NC · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... goals and provide unparalleled customer service. * Creates and maintains strong working ...

Butterball

IT Site Administrator

Huntsville, AR · On-site

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... Efficiently oversees the IT service desk ticketing system, delivering excellent customer service ...

Butterball

HR Coordinator

Mount Olive, NC · On-site

$19 - $25/hr

Interpersonal and customer service skills with the ability to tactfully deal with others in ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

Lab Technician (DS)

Mount Olive, NC · On-site

$17.25 - $23/hr

At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the ... customer service standards. * Records and compiles test results and prepares graphs, charts, and ...

Butterball

Recruiter

Ozark, AR · On-site

Strong communication, interpersonal, and customer service skills * Good initiative, time-management ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

New

Butterball

Maintenance Supply Clerk

Mount Olive, NC · On-site

$15.50 - $18.50/hr

Working knowledge of customer service best practices * Good organization, time-management, and ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

Feed Mill Coordinator

Altus, AR

... customer service skills with the ability to interact at any level internally and externally · ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

Emergency Medical Technician (EMT)

Mount Olive, NC · On-site

$16 - $21.25/hr

... customer service skills · Clerical and computer skills (i.e., Microsoft Suites, SAP, AS400, etc ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

Associate Recruiter

Ozark, AR · On-site

$38K - $47K/yr

Strong communication, interpersonal, and customer service skills * Good initiative, time-management ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

Butterball

HR Coordinator

Mount Olive, NC · On-site

$19 - $25/hr

Interpersonal and customer service skills with the ability to tactfully deal with others in ... Butterball is committed to the fair and impartial treatment of all employees and applicants for ...

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Butterball Jobs Information

What is it like to work at Butterball?

Butterball is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative and dynamic work environment. As a leading turkey processor, Butterball operates multiple facilities and employs a diverse team of professionals, including production staff, quality control specialists, and logistics coordinators, working together to ensure the highest quality products. Working at Butterball may appeal to candidates who are interested in a fast-paced, production-oriented environment with opportunities for career growth and professional development in the food processing industry.

What makes Butterball an attractive place to work?

Butterball is a leading manufacturer of turkey products and a prominent player in the poultry industry, known for its commitment to quality and customer satisfaction. The company offers a dynamic work environment that values innovation, teamwork, and employee development, with opportunities for collaboration and growth across various departments. By joining Butterball, individuals can contribute to the production of high-quality products, participate in ongoing training and professional development programs, and be part of a company that prioritizes employee well-being and community involvement.

Do workers at Butterball get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Does Butterball pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
88% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and April 2026.

At Butterball, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
65% of people say they have to use vacation days when they’re out sick.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Butterball affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Butterball?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 87% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and December 2025.

Do workers at Butterball worry about hours?

Some people worry about getting enough hours.
41% of people report they worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Butterball workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Butterball workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and July 2026.

How easy is it to get time off at Butterball?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Butterball managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
76% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Butterball spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Butterball?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Butterball good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Butterball feel treated with respect by their managers?

Most people feel treated with respect by their managers.
74% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Is it stressful to work at Butterball?

Most people feel stressed here.
68% of people say they often feel stressed at work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball enjoy their jobs?

Only some people enjoy their job.
45% of people report they don’t enjoy their job.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Butterball recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at Butterball?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get support to advance at Butterball?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think Butterball’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how Butterball is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

What are the most popular job types at Butterball?

    What are the most popular jobs at Butterball?

    What are the most popular categories at Butterball?

    Infographic showing various Customer Service job openings at Butterball in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Director, Sales

    Butterball

    Schenectady, NY • On-site, Remote

    Full-time

    Re-posted 4 days ago

    Butterball rating

    6.4

    Company rating: 6.4 out of 10

    Based on 43 frontline employees who took The Breakroom Quiz

    298th of 443 rated food and drinks producers

    Job description

    Flexibility is required, as business needs may occasionally require an earlier start time.
    Provides oversight and strategic direction for the development and execution of sales strategies aimed at maximizing sales volume and margin growth for valued customers. Plays a pivotal role in shaping long-term sales strategies, defining product mix, and ensuring effective implementation in the marketplace. Responsibilities include delivering compelling sales presentations, conducting accurate forecasting and customer business reviews, and fostering strong relationships with traders and brokers. Oversees all facets of the sales process within assigned area with a focus on achieving volume and profit margin goals.
    At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.
    Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!
    Key Responsibilities
    • Oversees a function typically through the oversight of managers. Provides strategic direction to the function. Responsible for providing guidance, coaching, and support to ensure department achieves business goals. Responsible for HR activities such as hiring, terminations, performance management, goal setting, team member development, scheduling, etc. Oversees the development of systems, policies, and procedures. Contributes to or is accountable for budget management for the function.
    • Develops and implements strategic sales plans to achieve company sales targets and expand market share in the relevant sector.
    • Guides, mentors, and motivates sales team to surpass performance goals and provide unparalleled customer service.
    • Creates and fosters strong working relationships with essential partners at all levels to secure and expand business opportunities.
    • Partners cross-functionally to evaluate costs, improve sales forecasting, enhance profit margins, ensure exceptional service levels, and ensure optimal margin optimization by product.
    • Facilitates comprehensive product knowledge development with the department in coordination with Marketing, bolstering market entry and sustained presence of both new and existing value-added products.
    • Utilizes industry data from multiple sources in collaboration with Marketing and Category Insights teams to inform strategic decision-making and improve business growth.
    • Spearheads pricing strategy development for products and programs, overseeing new product ideation, feasibility studies, packaging optimization, and support material development.
    • Ensures the seamless integration and coordination of sales and go-to-market strategies with company-wide activities, promoting transparency and alignment among different functions.
    • Responsible for the integrity of sales data for the team, providing accurate and timely information for strategic decision-making.
    • Stays abreast of meat protein markets through engagements with customers, traders, and brokers, sharing key insights with both senior management and the sales team.
    • Collaborates cross-functionally to identify growth opportunities for customers and products, devising strategic sales approaches accordingly.
    • Monitors and facilitates the collection of receivables and deductions, while maintaining targeted category balances.
    • Assists in coordinating customer visits to processing facilities to showcase capabilities and foster relationships.

    Minimum Qualifications (Educations & Experience)
    • Bachelor's degree in relevant field or equivalent
    • 12+ years of relevant experience in the meat/proteins sales industry or the knowledge, skills, and abilities to succeed in the role
    • 5+ years of leadership experience or the knowledge, skills, and abilities to succeed in the role

    Knowledge, Skills, and Abilities
    Butterball Core Competencies
    Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:
    • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
    • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
    • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
    • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
    • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.

    Essential Knowledge, Skills, and Abilities
    • Expert understanding of account management best practices, particularly within the food processing industry
    • Advanced skills in sales planning, forecasting, and execution
    • Established history of providing strategic direction and fostering strong relationships with customers, brokers, vendors and internal partners
    • Excellent written & verbal communication, presentation, negotiation, collaboration, and interpersonal skills with the ability to influence and achieve tangible outcomes across all levels
    • Proven ability to develop and execute a strategic plan and implement company goals to achieve sales volume and margin growth
    • Highly skilled at analyzing and interpreting sales performance data and market trends to formulate strategic direction
    • Strategic thinker with the proven ability to solve highly complex problems of a diverse scope
    • Proficient with Microsoft Suite (Word, Excel, PowerPoint, Teams, Outlook, etc.) and SAP or other ERP (enterprise resource planning) systems
    • Demonstrated project management skills with the ability to effectively guide cross-functional project teams and impact results
    • Excellent leadership skills with the ability to develop, coach, mentor, and motivate a large team through the oversight of other leaders

    Preferred Knowledge, Skills, and Abilities
    • Experience in Manufacturing, Food Manufacturing, or Retail

    Physical Demands
    • While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

    Working Conditions
    • Work is performed in a climate-controlled office environment with the option to work remotely periodically. For remote work, the employee must have a dedicated workspace to safely setup and use assigned IT equipment, preferably free from distractions. The employee is responsible for ensuring adequate internet service is available when working remotely (the recommended minimum speed is 20mb download and 5mb upload).
    • The noise level of the environment is usually moderate.
    • Travel may be required up to 50% of the time

    Disclaimer
    We embrace equal opportunity employment. Butterball is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
    This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
    The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.

    What Butterball employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Butterball

    Sourced by ZipRecruiter

    Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

    Industry

    Food and beverage wholesalers

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Garner, NC, US

    Year founded

    1954

    Social media

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