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60 Brightree Customer Support Representative Jobs Hiring Near You

ClosingLock

Customer Support Representative

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Support Representative We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer ...

AA2IT

Customer Support Rep

Jackson, MI · On-site

$23/hr

Customer Support Representative Customer Support Rep Pay Rate: $23/HR Location: 1100 Technology Dr, Jackson, MI 49201 Job Purpose: Manage customer service through the order fulfillment process. The ...

PeopleJoy

Customer Support Representative

$16.50 - $22.25/hr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

IAPP

Customer Support Representative

Portsmouth, NH · On-site

$16.25 - $22.25/hr

Customer Support Representative The Customer Support Representative serves as a primary point of contact for members of the IAPP by answering customer inquiries via email and phone, as well as ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$40K - $58K/yr

Customer Support Representative (CSR) About Our Mission PeopleJoy provides managed education benefits software for employers committed to their people and their purpose. As workforce expectations ...

Area Temps

Customer Support Representative

Westlake, OH · On-site

$20/hr

A manufacturing company is offering an immediate full-time opportunity for a Customer Support Representative to answer phones and emails, enter data into ERP System, handle customer inquiries, track ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases . A-Gas also provides refrigerants, blowing agents, fire ...

ANDX

Customer Support Representative

Doylestown, PA · On-site

$18/hr

Customer Support Representative Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative ...

myHSA

Customer Support Representative

Calgary, AB · Hybrid

Customer Support Representative The Customer Support Representative (CSR) is a key member of our frontline Customer Experience team, focused on providing exceptional support to employees, plan ...

A-Gas Americas

Customer Support Representative

Rhome, TX · On-site

$23/hr

Customer Support Representative Who We Are A-Gas is the global expert in the supply and life-cycle management of specialty chemicals and gases A-Gas also provides refrigerants, blowing agents, fire ...

LanceSoft

Customer Support Representative

Los Angeles, CA · On-site

$20 - $21/hr

Customer Support Representative Location : LOS ANGELES CA Duration : 0-6 month(s) Shift: 1st Shift (Mon-Fri) Pay Rate : $20.00-$21.00//Hour Responsibilities: Duties may include maintaining ongoing ...

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Infographic showing various Customer Support Representative job openings at Brightree in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Support Representative

ClosingLock

Austin, TX • On-site

$15.75 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Customer Support Representative

We are seeking a driven and enthusiastic Customer Support Representative to join our expanding team. In this role, you will provide a consistently great customer experience and serve as a customer advocate. You will play a key role in ensuring customer satisfaction by effectively troubleshooting issues, answering questions, and resolving concerns. This position will report to the Customer Support Team Lead and will play an integral role in developing a new, growing team.

What You'll Do:

  • Provide front-line support by responding to internal and external questions within agreed SLAs.
  • Resolve time-sensitive inquiries related to home closings with empathy and attention to detail
  • Take ownership of customer issues and communicate updates and resolutions.
  • Help customers gain value from our software by understanding their needs and successfully resolving inquiries.
  • Show customers we care by creating a consistent customer experience.
  • Identify solutions for inquiries over phone, email and live chat.
  • Collaborate with development and product to resolve escalated issues.
  • Deliver customer feedback and requests to product.
  • Contribute to internal and external documentation
  • Assist with updating customer documents to include basic HTML and templating (training provided)

What We're Looking For:

  • Minimum 2 years of experience in customer or technical support
  • Excellent written and verbal communication skills
  • Strong interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and analytical skills
  • Ability to prioritize tasks and manage multiple inquiries effectively
  • Experience with ticketing in Salesforce, Intercom, or similar CRM
  • A positive and proactive attitude with a commitment to exceeding customer expectations
  • Comfortable with learning new technologies, like basic html

This is a full-time, in-person position in our Austin, TX office.

Perks & Benefits

  • Competitive salary
  • Equity compensation
  • Medical, dental, vision, and life insurance
  • Unlimited PTO
  • 401(k) match
  • Maternity/paternity leave
  • Fully-subsidized downtown parking
  • Weekly lunch stipend
  • Full access to onsite gym and locker rooms
  • Monthly team get-togethers (Lunches, social events, sports outings, etc)

Closinglock is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apply