Brightree is a company focused on providing technical support for healthcare software. The ... learn complex business software and master best practice use of the software • Must have ...
6 Brightree Business Analyst Jobs Hiring Near You
Brightree is a company focused on providing technical support for healthcare software. The ... learn complex business software and master best practice use of the software • Must have ...
Senior Data / Business Analyst Diabetes & Continuous Glucose Monitoring
Peachtree Corners, GA · On-site
$81.30K - $102.60K/yr
Senior Data / Business Analyst We are seeking a Senior Data / Business Analyst to support analytics initiatives focused on diabetes care, with a strong emphasis on Continuous Glucose Monitoring (CGM ...
Senior Data / Business Analyst Diabetes & Continuous Glucose Monitoring
Peachtree Corners, GA · On-site
$81.30K - $102.60K/yr
Senior Data / Business Analyst We are seeking a Senior Data / Business Analyst to support analytics initiatives focused on diabetes care, with a strong emphasis on Continuous Glucose Monitoring (CGM ...
Operational Leadership • Oversee daily operations of Brightree's RCM business, ensuring service ... internal analytics and technology teams to identify automation opportunities and operational ...
Operational Leadership • Oversee daily operations of Brightree's RCM business, ensuring service ... internal analytics and technology teams to identify automation opportunities and operational ...
Sr Customer Success Specialist
Overland Park, KS · On-site +1
$57K - $77K/yr
Brightree Patient Collections, a nationwide leader in patient-pay billing and collection services ... Financial analysis and direct profit and loss accountability experience preferred. * Advanced ...
Sr Customer Success Specialist
Overland Park, KS · On-site +1
$57K - $77K/yr
Brightree Patient Collections, a nationwide leader in patient-pay billing and collection services ... Financial analysis and direct profit and loss accountability experience preferred. * Advanced ...
Sr Customer Success Specialist
Overland Park, KS · On-site
$57K - $77K/yr
Brightree Patient Collections, a nationwide leader in patient-pay billing and collection services ... Financial analysis and direct profit and loss accountability experience preferred. * Advanced ...
Sr Customer Success Specialist
Overland Park, KS · On-site
$57K - $77K/yr
Brightree Patient Collections, a nationwide leader in patient-pay billing and collection services ... Financial analysis and direct profit and loss accountability experience preferred. * Advanced ...
Technical Support Engineer, Tier 2
Peachtree Corners, GA · On-site
$32.97 - $49.45/hr
Strong analytical capabilities, data analysis techniques and common database query skills * Strong ... Brightree software experience * Basic understanding of the DME industry * Basic understanding of ...
Technical Support Engineer, Tier 2
Peachtree Corners, GA · On-site
$32.97 - $49.45/hr
Strong analytical capabilities, data analysis techniques and common database query skills * Strong ... Brightree software experience * Basic understanding of the DME industry * Basic understanding of ...
Brightree Jobs Information
What are the key skills and qualifications needed to thrive as a Business Analyst, and why are they important?
To thrive as a Business Analyst, you need strong analytical skills, business process understanding, and typically a degree in business, finance, or information systems. Familiarity with requirements gathering tools, data visualization software (such as Tableau or Power BI), and knowledge of methodologies like Agile or Scrum are commonly required. Excellent communication, problem-solving abilities, and stakeholder management are standout soft skills for this role. These competencies enable Business Analysts to bridge the gap between technical and business teams, ensuring successful project outcomes and organizational improvements.
How does a Business Analyst typically collaborate with stakeholders throughout a project lifecycle?
Business Analysts play a crucial role in facilitating communication between stakeholders, such as business leaders, end-users, and technical teams. Throughout the project lifecycle, they gather requirements, clarify objectives, and ensure that all parties are aligned on project goals. Regular meetings, requirement workshops, and ongoing feedback sessions are common practices to keep stakeholders engaged and informed. This collaborative approach helps minimize misunderstandings and ensures that the final solution meets business needs.
What are business analysts?
Business analysts are professionals who evaluate business processes, identify needs, and propose data-driven solutions to help organizations improve efficiency and achieve their strategic goals. They act as a bridge between stakeholders and IT teams, gathering requirements and ensuring that projects align with business objectives. Business analysts often use data analysis, modeling, and documentation techniques to support decision-making and drive business growth.
What other companies are hiring for Business Analyst jobs?
What are the most popular jobs at Brightree?
Job description
Job Summary:
Brightree is a company focused on providing technical support for healthcare software. The Technical Support Engineer, Tier 2 role involves providing technical and engineering support to customers, investigating device failures, and communicating resolutions while maintaining high quality standards.
Responsibilities:
• Triage and prioritize escalated customer cases from the Customer Support team
• Communicate with customers to precisely define software cases
• Use SQL server database queries and scripts to gather detailed information on customer support cases
• Identify and provide workarounds for customer cases whenever possible
• Design, test and implement data scripts
• Communicate case resolutions to customers
• Provide best practice direction on software use to help users avoid recurrence of cases
• Document software defects using defect tracking system and report defects to software engineers
Qualifications:
Required:
• 2+ years of work experience, preferably in a healthcare software environment
• Must demonstrate an ability to learn complex business software and master best practice use of the software
• Must have excellent attention to detail and the understanding of how to investigate and trouble-shoot software issues and find workarounds to those issues
• Must have strong technical skills, including an ability to understand complex SQL syntax for investigating software issues and making changes to data
• Strong analytical capabilities, data analysis techniques and common database query skills
• Strong commitment to quality and ability to work closely and communicate effectively with software engineers and product managers
• Strong interpersonal and communication skills
• Experience working in a SaaS model a plus
• Proficient in the Windows operating system
• Ability to manage multiple concurrent priorities and meeting deadlines
• Bachelor's Degree or Equivalent Experience
• 2+ years of SQL experience, preferably in SQL Server
• Brightree software experience
• Basic understanding of the DME industry
• Basic understanding of medical billing
• Call center experience
• Customer Support
Company:
Brightree HME / DME Software, Pharmacy Solutions, Home Infusion Founded in 2002, the company is headquartered in Atlanta, USA, with a team of 501-1000 employees. The company is currently Late Stage.
Brightree is a company focused on providing technical support for healthcare software. The Technical Support Engineer, Tier 2 role involves providing technical and engineering support to customers, investigating device failures, and communicating resolutions while maintaining high quality standards.
Responsibilities:
• Triage and prioritize escalated customer cases from the Customer Support team
• Communicate with customers to precisely define software cases
• Use SQL server database queries and scripts to gather detailed information on customer support cases
• Identify and provide workarounds for customer cases whenever possible
• Design, test and implement data scripts
• Communicate case resolutions to customers
• Provide best practice direction on software use to help users avoid recurrence of cases
• Document software defects using defect tracking system and report defects to software engineers
Qualifications:
Required:
• 2+ years of work experience, preferably in a healthcare software environment
• Must demonstrate an ability to learn complex business software and master best practice use of the software
• Must have excellent attention to detail and the understanding of how to investigate and trouble-shoot software issues and find workarounds to those issues
• Must have strong technical skills, including an ability to understand complex SQL syntax for investigating software issues and making changes to data
• Strong analytical capabilities, data analysis techniques and common database query skills
• Strong commitment to quality and ability to work closely and communicate effectively with software engineers and product managers
• Strong interpersonal and communication skills
• Experience working in a SaaS model a plus
• Proficient in the Windows operating system
• Ability to manage multiple concurrent priorities and meeting deadlines
• Bachelor's Degree or Equivalent Experience
• 2+ years of SQL experience, preferably in SQL Server
• Brightree software experience
• Basic understanding of the DME industry
• Basic understanding of medical billing
• Call center experience
• Customer Support
Company:
Brightree HME / DME Software, Pharmacy Solutions, Home Infusion Founded in 2002, the company is headquartered in Atlanta, USA, with a team of 501-1000 employees. The company is currently Late Stage.
About Brightree
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Peachtree Corners, GA, US
Year founded
2002