Bojangles
Bojangles

68 Bojangles Customer Service Associate Jobs Hiring Near You

Customer Service Associate

Beallsville, OH · On-site

$14 - $19.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Garrett, PA · On-site

$14.25 - $19.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Oakdale, PA · On-site

$14.25 - $19.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Malta, OH · On-site

$12.25 - $17/hr

Customer Service Associate We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to teamwork ...

Customer Service Associate

Kingwood, WV · On-site

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Mccoole, MD · On-site

$14.75 - $20.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Kingwood, WV · On-site

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Freeburn, KY · On-site

$12 - $16.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Athens, WV · On-site

$14 - $19.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Zanesville, OH · On-site

$13.50 - $18.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Beaver, WV · On-site

$13.75 - $19/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Brackenridge, PA · On-site

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Hannibal, OH · On-site

$13 - $17.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Scottdale, PA · On-site

$13 - $17.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Ford City, PA

$12.25 - $16.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Elkins, WV · On-site

$12.50 - $17.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Belington, WV · On-site

$12.50 - $17.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Gallipolis, OH · On-site

$13.25 - $18.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Showing results 21-40

Bojangles Jobs Information

What is it like to work at Bojangles?

Bojangles' culture is centered around a strong sense of community and customer satisfaction, emphasizing the importance of friendly service and high-quality food.

The company operates as a fast-food chain with a team structure that includes restaurant managers, shift leaders, and crew members, working together to maintain a clean and efficient work environment. Bojangles' mission is to serve 'Southern hospitality' to its customers, with a focus on traditional Southern-style food and a welcoming atmosphere.

Working at Bojangles may appeal to individuals who value a fast-paced work environment, opportunities for advancement, and a company that prioritizes community involvement and customer satisfaction.

What makes Bojangles an attractive place to work?

Bojangles is a well-established quick-service restaurant chain with a strong presence in the southeastern United States, known for its commitment to serving high-quality, Southern-style food. The company offers a dynamic work environment that values teamwork, customer satisfaction, and employee growth, with opportunities for advancement and professional development through ongoing training and education. By joining Bojangles, individuals can contribute to the company's mission of serving the community and enjoy a stable, supportive work environment with opportunities for career advancement and personal growth.

Do workers at Bojangles get paid breaks?

No. Most people don’t get paid breaks.
96% of people say they don’t get paid breaks.
Based on data from 90 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Bojangles pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 143 people who took the Breakroom Quiz between September 2025 and September 2026.

At Bojangles, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
67% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and August 2026.

Are part-time workers able to get health insurance from Bojangles?

Most people who work part-time can't get health insurance.
72% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 25 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Bojangles?

Most people who work part-time don’t get paid time off.
81% of people who work part-time say they don’t get paid time off
Based on data from 47 people who took the Breakroom Quiz between September 2025 and September 2026.

Is the health insurance from Bojangles affordable enough for their workers?

Most people say the health insurance costs are okay.
72% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Bojangles?

Some people get paid time off from work.
59% of people say they don’t get paid time off.
Based on data from 126 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 89% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 3% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 103 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers at Bojangles worry about hours?

Some people worry about getting enough hours.
54% of people report they worry about getting enough hours.
Based on data from 104 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Bojangles workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 95 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it for Bojangles workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 69 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to get time off at Bojangles?

Some people find it hard to get time off.
44% of people report it’s hard to get time off.
Based on data from 94 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Bojangles managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Bojangles spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 95 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to take sick days at Bojangles?

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 119 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Bojangles job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 45 people who took the Breakroom Quiz between September 2025 and September 2026.

Is working at Bojangles good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and September 2026.

Do people at Bojangles feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 134 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Bojangles get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 91 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Bojangles?

Most people feel stressed here.
84% of people say they often feel stressed at work.
Based on data from 133 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Bojangles enjoy their jobs?

Only some people enjoy their job.
51% of people report they don’t enjoy their job.
Based on data from 116 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Bojangles recommend working with their team?

Only some people recommend working with their team.
55% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 148 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Bojangles?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 138 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Bojangles?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 135 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Bojangles’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 132 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Bojangles is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 134 people who took the Breakroom Quiz between September 2025 and September 2026.

What other companies are hiring for Customer Service Associate jobs?

What are the most popular categories at Bojangles?

Infographic showing various Customer Service Associate job openings at Bojangles in the United States as of September 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% Physical job distribution.

Customer Service Associate

Madison, WI • On-site

$14.50 - $20.25/hr

Full-time

Medical, Retirement, PTO

Posted 28 days ago


Key responsibilities

  • Serve as the frontline and first point of contact for external customers, providing product, order, shipping, and service information.

  • Conduct friendly, professional, and prompt communication with external customers and internal staff to build relationships and encourage repeat business.

  • Handle all administrative duties related to the order entry process and learn to operate UPC's internal order entry system.


Job description

Universal Presentation Concepts (UPC)
Customer Service Associate
Madison, WI

About UPC
UPC has been designing and manufacturing retail store fixtures and point-of-purchase displays in Madison, Wisconsin, for almost 50 years, since 1978. Started as a family business, we have grown and have established ourselves worldwide.  We are employee centric and are looking for strong candidates and long-term commitments. Our employee’s tenure says it all!
Position Summary
  • The Customer Service Associate serves as the frontline and first point of contact for external customers. UPC prides themselves on excellent customer service.
  • It is critical that this role always conducts friendly, professional, and prompt communication both with external customers and internal staff.
  • This role serves customers daily by providing product, order, shipping, and service information. The Customer Service Associate should build relationships with customers to encourage new and repeat business opportunities.
  • Position requires thorough knowledge of UPC products within the first few months of employment.
  • Customer Service Associates handle all administrative duties that facilitate the order entry process.
Facility Equipment & Work Environment
  • Office Environment
  • Skilled in Microsoft Office, Word, Excel, Adobe, Etc
  • Multi-line phone system
  • Copy Machine
  • ERP experience helpful
Education & Experience
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in customer service or related role. 
  • Extremely detail oriented, excellent written and verbal communication skills are a must.
  • Ability to handle a fast-paced, dynamic work environment, stressful situations, and deadline pressures as well as plan and carry out responsibilities with minimal direction.
  • Excellent computer skills and proficiency operating Microsoft Suite, with an emphasis on Excel, Office and Word.
  • Must have a strong aptitude working in an ERP, such as Odoo, or other related systems.
  • Must have the ability to learn and master UPC’s internal order entry system.
Benefits
  • 401(k)
  • Paid Time Off (PTO)
  • Health insurance benefits
  • Paid holidays
  • And more
Universal Presentation Concepts (UPC) is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.
 

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