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61 Bettercloud Senior Customer Success Manager Jobs Hiring Near You

Perseus Group

Senior Customer Success Manager

$99K - $121K/yr

Senior Customer Success Manager Remote US Overview: TUNE, part of the Andromeda operating group within Constellation Software Inc. (CSI), is a leading SaaS platform in the partner and affiliate ...

Meltwater

Sr Customer Success Manager

$98K - $130K/yr

As a Sr Customer Success Manager at Meltwater, each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our ...

New

IDC Corporate

$115 - $120/hr

Overview About the Role & Team IDC is seeking a Senior Customer Success Manager to join our team. In this role, you will manage 15-25 accounts in close partnership with a Sales Account Director. As ...

NextDeavor Inc.

Sr. Customer Success Manager

New York, NY ยท Remote

$105.63/hr

Sr. Customer Success Manager 7+ Month W2 Contract New York, NY (hybrid preferred) Here's how you'll become a key player with this opportunity: This is an exciting opportunity to join the Customer ...

ForeFlight

Sr Customer Success Manager

Houston, TX ยท On-site

$85 - $120/hr

Jeppesen ForeFlight is seeking a Senior Customer Success Manager (individual contributor) to join our Customer Success organization. This is a customer-facing, commercially accountable role ...

Varicent

Senior Customer Success Manager

Burlington, ON ยท On-site

Summary of the Role and Team As a Senior Customer Success Manager, Strategic Accounts, you will join Varicent's Strategic Customer Success team and manage a portfolio of our most strategic customers ...

Instructure, Inc

Sr. Customer Success Manager

We are seeking a highly skilled and experienced Sr. Customer Success Manager (CSM) to join our Strategic HigherEd CSM team. This role is crucial for managing and nurturing relationships with our ...

Varicent

Senior Customer Success Manager

Cambridge, ON ยท On-site

Summary of the Role and Team As a Senior Customer Success Manager, Strategic Accounts, you will join Varicent's Strategic Customer Success team and manage a portfolio of our most strategic customers ...

Varicent

Senior Customer Success Manager

Mississauga, ON ยท On-site

Summary of the Role and Team As a Senior Customer Success Manager, Strategic Accounts, you will join Varicent's Strategic Customer Success team and manage a portfolio of our most strategic customers ...

PreVeil, Inc.

Senior Customer Success Manager

As a Senior Customer Success Manager, you will be the dedicated champion for our Small to Enterprise customer community. You will own a portfolio of 750 accounts, serving as their primary guide and ...

Spscommerce

Senior Customer Success Manager

Minneapolis, MN ยท Hybrid

$76K - $118K/yr

We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...

Spscommerce

Senior Customer Success Manager

Rogers, AR ยท Hybrid

$76K - $118K/yr

We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...

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Senior Customer Success Manager

Perseus Group

Remote

$99K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago

Job description

Senior Customer Success Manager

Remote US

Overview:

TUNE, part of the Andromeda operating group within Constellation Software Inc. (CSI), is a leading SaaS platform in the partner and affiliate marketing space. TUNE enables brands, agencies, and networks to launch, manage, and optimize performance marketing programs through powerful tracking, attribution, and partner management technology.

Andromeda is an operating group within Constellation Software Inc., focused on acquiring and operating vertical market software businesses. Within this structure, TUNE benefits from the long-term stability, operational expertise, and capital backing of CSI while maintaining the autonomy and agility to innovate and serve its customers in the rapidly evolving performance marketing ecosystem.

As a Senior Customer Success Manager at TUNE, you will work closely with our most strategic customers to ensure they are maximizing the value of the platform. You will act as a trusted advisor, helping clients optimize their partner marketing programs, drive product adoption, and identify opportunities for expansion and long-term growth. This role blends strategic account management, technical platform expertise, and consultative customer engagement, with a strong focus on retention, renewal, and customer success.

Job Responsibilities:

  • Owning a book of business of current clients and serving as a main point of contact for our largest revenue and most strategic accounts
  • Building deep relationships with clients to establish a consultative approach toward growing and optimizing their business
  • Renewing annual contracts and upselling new products to our current clients
  • Promoting new features and services by training and empowering clients to adopt those features
  • Strategizing with clients for deeper utilization of, and success with, the TUNE platform
  • Analyzing future potential, opportunities, and growth for your TUNE accounts.
  • Serving as the Subject Matter Expert (SME) on a specific topic
  • Assisting the Director of Customer Success with training and support of Customer Success Managers
  • Owning and executing ad hoc projects and initiatives as needed

Competencies:

  • A passion for the online & mobile advertising industry
  • Ability to pick up, learn, and quickly become knowledgeable in SaaS tech concepts 5+ years of account management & customer focused experience, utilizing a consultative mindset
  • Past sales or business development experience in the growth of existing clients
  • Experience managing large and strategic brands
  • Experience in affiliate marketing, partner marketing, or performance marketing
  • Ability to prioritize and manage the needs of many accounts
  • Exceptional interpersonal communication, presentation skills, and business acumen.
  • Must feel comfortable engaging with executive leaders.
  • Must have experience negotiating win-win contract conditions with clients. Outgoing, positive, and energetic personality.
  • This role requires building a positive relationship with our clients to support their ongoing loyalty.
  • Must have experience and feel comfortable being in some type of leadership role, fully owning projects and provide training and guidance to other employees.

Qualifications [Minimum required Education and Experience]

  • Bachelor's degree is required

FLSA Designation (US Only):

Exempt

Salary Range:

The estimated base salary range for this role is USD$99,000.00 - USD$121,000.00 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

Other Compensation (US Only):

This role will also be eligible for participation in a Company profit sharing bonus plan. Plan details will be provided to you upon hire.

Benefits (US Only):

Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).

Time off (US Only):

The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.NOTE: If an applicant is selected to receive a conditional offer of employment, and in accordance with applicable law, a criminal background check may be conducted before the offer becomes final and employment begins. Pursuant to the San Francisco Fair Chance Ordinance, and other applicable laws, we will consider for employment qualified applicants with arrest and conviction records.#Tune

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