ZipRecruiter

Log In

BetterCloud
BetterCloud

13 Bettercloud Product Manager Jobs Hiring Near You

BetterCloud

Customer Success Manager

New York, NY

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team ... product feedback and feature requests to the BetterCloud team. At the end of the day, our mission ...

BetterCloud

Customer Success Manager

New York, NY · On-site

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team ... product feedback and feature requests to the BetterCloud team. At the end of the day, our mission ...

BetterCloud

Account Executive

New York, NY · On-site

... BetterCloud puts IT in control of the modern workplace through user lifecycle management, data ... Bachelor's degree Qualifications / Recommended * 5+ years experience selling software products ...

BetterCloud

Account Executive

New York, NY · On-site

... BetterCloud puts IT in control of the modern workplace through user lifecycle management, data ... Bachelor's degree Qualifications | Recommended * 5+ years experience selling software products ...

BetterCloud

Software Engineer IV, Data

Buffalo, NY · On-site

$120 - $160/hr

Partner closely with Product Managers to define technical roadmaps, scope projects, translate epics into actionable user stories, and deliver features on time. * Translate complex technical concepts ...

BetterCloud

Commercial Analytics Director

Dallas, TX · On-site

$180 - $240/hr

Manage departmental priorities, budgets, and vendor relationships; foster a culture of curiosity ... Operations & Digital Product - improve auction efficiency, inventory flow, and marketplace ...

All JobsBettercloud JobsBettercloud Product Manager Jobs

BetterCloud Jobs Information

What other companies are hiring for Product Manager jobs?

What are the most popular jobs at Bettercloud?

Infographic showing various Product Manager job openings at Bettercloud in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Success Manager

BetterCloud

New York, NY

Full-time

Re-posted 27 days ago

Job description

Company Description

BetterCloud puts IT in control of the modern workplace through user lifecycle management, data discovery, and IT and security automation purpose-built for SaaS applications!


Job Description

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers (including renewals and customer growth), and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product feedback and feature requests to the BetterCloud team. At the end of the day, our mission is to delight our customers and have them truly love their time with BetterCloud.


Who are you?
  • Deeply committed to customer satisfaction and happiness.
  • Analytical both quantitatively and qualitatively.
  • Expert at juggling competing demands and managing limited time.
  • Team-oriented, but eager to act aggressively to get things done for customers.
  • Passionate about building a great company and a great product.

Responsibilities

  • Build deep, long-lasting relationships with our customers that help deliver BetterCloud's world class customer experience.
  • Consult regularly with clients to fully understand their needs and actively solve their pain points.
  • Act as the liaison between the customer and other teams at BetterCloud to prioritize issues, elicit feedback, or present customers with new opportunities.
  • Monitor customer health to be ahead of problems and continually drive product adoption.
  • Negotiate and renew current customer subscriptions.
  • Work across the company (Product, Support, Sales and Marketing) to identify how we can constantly improve our product and customer experience.
Qualifications
  • 3+ years of sales, account management, customer success or support experience.
  • Experience in SaaS is a major plus.
  • Fluent in French and/or Spanish is strongly preferred

Apply