60 Asana Customer Success Manager Jobs Hiring Near You

Our sales team is committed to customer centricity by focusing on understanding and meeting the unique needs and aspirations of each customer. We prioritize delivering exceptional value through tailored solutions and strategic partnerships. By fostering a collaborative environment across all go-to-market functions, we engage in value selling, ensuring that every interaction enhances and maximizes the customer experience. By adopting an inclusive approach, we work closely with marketing, product, and customer success teams to ensure alignment and continuous improvement. Together, we identify and overcome technical, educational, and competitive challenges, thereby driving successful, long-term growth and customer satisfaction.
We're seeking a high-energy, hunter-focused Emerging Enterprise Account Executive to identify and secure new enterprise logos while strategically expanding our footprint within a select group of high-potential existing accounts. In this role, you will sharpen your sales expertise and make a meaningful impact by fostering long-term partnerships and delivering exceptional value.
This role is based in either our San Francisco, New York, or Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you'll achieve

• Become a primary driver of Asana's new business motion by converting competitive accounts for initial purchases.
• Manage the full cycle of complex deals with multiple stakeholders and longer sales cycles, from prospecting and qualification to negotiation and closing.
• Drive revenue by leveraging your industry thought leadership, data-driven insights, and strong negotiation skills.
• Lead collaborative strategies with cross-functional partners in Solutions Engineering, Sales Development, Customer Success, Professional Services, and Executive Sponsors.
• Establish trust with C-level executives, IT and InfoSec leaders, and key stakeholders by aligning our solutions with their strategic business goals.
• Develop a deep understanding of customer goals to uncover new use cases and drive expansion during the term and at renewal.
• Work closely with marketing, product, and customer success teams to deliver a seamless customer experience and ensure successful onboarding and adoption.

About you

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• 5+ years of experience in a B2B closing sales role, with at least 3 years specifically in Enterprise sales (previous SaaS experience is a plus).
• Proven track record of high and consistent quota attainment.
• Demonstrated hunter mentality with a disciplined approach to prospecting, multi-threading, and closing high-value net-new deals.
• A self-starter who thrives on continuous learning and professional growth.
• Ability to learn, synthesize, and consult on new products, fields, and industry trends.
• Skilled at building trust with stakeholders across all levels of an organization, including C-suite executives.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the On-Target Earnings (OTE) range is $247,000 - $281,000. The total OTE includes a base salary range of $123,500 - $140,500 and performance-based sales incentive pay (based on the terms of the Sales Incentive Plan). These ranges are a guideline; actual base salary and OTE may vary based on various factors, including market and individual qualifications objectively assessed during the interview process, and the ranges for this role may be modified.
In addition, your compensation package may include additional components such as equity and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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